Login/Password Issues Employee Email Student Email Chalk & Wire
Administrative Computing File Management SharePoint
Office 2010: Excel PowerPoint Word
Printing/Copier Issues Mobile Devices Windows 7
Virus and Adware/Spyware/Malware Information
Technical Support Center (TSC) Regular Hours: Monday - Thursday 7:30 am - 8:30 pm and Friday 7:30 am - 4:30 pm.
To search for what you want, hold down the CTRL key and press the F key. This brings up Windows Find tool. Type in a word or a few words of what you are trying to find. For example, if you want information on my.MVNU.edu, type that into the Find window, then click on Next.
Submit a question to tsc@mvnu.edu. Please specify the program you are using and if you are using Windows XP, Windows Vista, Windows 7, or a Mac.
Go to the Mobile Lab FAQs.
Login/Password Issues Top of page
Password Criteria
How do I logon to my new Windows 7
computer?
I forgot my email/SharePoint/Moodle password.
What do I do?
How do I change my password on the new Windows 7 computers? (Faculty/Staff)
How do I change my student email and Moodle password? (Students)
How do I get my Chalk & Wire password reset?
Employee Email
Top of page
Password Self-Service Web Page
How do I change my password on the new Windows 7 computers? (Faculty/Staff)
Outlook WebApp (OWA)
What is the email address to access employee email?
Outlook WebApp Light comes up when I logon. How can I use
the full version?
How do I set the Spell Checker?
How can I request a Return Receipt for a message I send?
How can I recover an item that I deleted?
How can I add a signature to my outgoing email?
How can I setup a vacation rule or out-of-office reply?
The link for sending email to students is not working. How
do I send email to my students?
How do I add the Bcc field to all new messages?
How can I share my calendar with another user?
How can I access a calendar that has been shared with me?
Outlook Client (Outlook 2010)
Microsoft's Outlook 2010 Training
How can I add a signature to my outgoing email?
How can I automatically move a sent item to a folder I have created?
How do I create a separate calendar from the default calendar?
How do I give someone access to view my calendar?
How do I view someone else’s calendar after they setup permissions?
How can I allow another user to view my inbox and folders?
How can I send a message as another user?
How can I request a Return Receipt for a message I send?
How can I customize the Spelling options?
How do I add the Bcc field to all new messages?
How can I setup a vacation rule or out-of-office reply?
How can I retract or recall a message that I sent?
How can I use a comma as the separator between email addresses?
How can I create a distribution (group) list?
How can I add or delete a name from an existing distribution (group) list?
Junk E-Mail Folder
Junk E-mail training by Microsoft
Managing the Junk E-Mail Folder
How can I automatically add my personal contacts to the "Safe Senders" list?
How can I have spam email go to the Junk E-Mail folder when the sender is my address?
Student Email Top of page
Password Self-Service Web Page
What is the email address to access student email?
How do I change my student email and Moodle password? (Students)
Chalk & Wire
Top of page
How do I get my Chalk & Wire password reset?
Mobile Devices Top of page
Will I be able to sync to my mobile/smart phone?
Administrative Computing Top of page
CX (CARS) Training - John Walchle
Setting your CX 8.1 Output Display (pdf)
Making Putty Pretty (pdf)
How do I copy and paste between PuTTY and other Windows applications?
How do I access
my.MVNU.edu? (Students)
How do I access my.MVNU.edu web portal?
(Faculty/Staff)
How do I change
my.MVNU.edu password?
How do I approve student timecards?
(Faculty/Staff)
How do I view my pay stub online? (Faculty/Staff)
How do I view my pay stub
online?
(Students)
How do I print a report to my laser printer?
(Faculty/Staff)
How do I record my campus work hours (enter a
timecard)?
How do I create a Word table from data on the
Administrative Computer?
(Faculty/Staff)
How do I import Administrative Computer Data
Into ClassMaster?
(Faculty/Staff)
How do I use the distribution lists?
(Faculty/Staff)
File Management
Top of page
Where can I find Additional Information?
SharePoint Top of page
What is SharePoint? (pdf)
Tip Sheet - Renaming Files or Folders on SharePoint (pdf)
File Name Restrictions on SharePoint (pdf)
Tip Sheet - Enhanced Document Button on SharePoint (pdf)
Tip Sheet - Living With SharePoint Made Easier (pdf)
How do I access the files that were on the H: and K: drives?
Issues with Naming files and and folders
Are you having trouble accessing SharePoint from your home computer or your iPad?
Moodle Top of page
What is the difference between Online and iLearn?
Excellent "How To" resource for Moodle
Turnitin Quick Guide for Students (pdf)
Setting up a Turnitin
Assignment on Moodle
(Faculty)
Assessing a Turnitin
Assignment on Moodle
(Faculty)
Internet Explorer Top of page
Tip Sheet - Opening Multiple Tabs in Internet Explorer (pdf)
Web Tip
How can I change the font size for a website I am viewing?
How can I search a web page?
How can I manage Cookie files? (Faculty/Staff)
How can I print the selected area of web pages?
MACs Top of page
Microsoft's Software Assurance Home Use Program (HUP)
Microsoft's Home Use Program FAQs
File Restrictions When Naming a File to use on a PC
How can I replace all of the fonts in a PowerPoint presentation?
Safari 
How can I manage Cookie files?
Outlook 2011
How can I use the Outlook client for Mac on my MVNU MacBook (laptop) at home?
How do I set the Spell Checker?
How can I add a signature to my outgoing email?
PC Applications (Windows 7)
Office 2010 Top of page
Microsoft's Software Assurance Home Use Program (HUP)
Microsoft's Home Use Program FAQs
Tip Sheet - Fast Access to Recent Documents in Office 2010 (pdf)
Quick Tips - What's New in Office 2010? (pdf)
Did Office 2010 lose my favorite settings?
Microsoft's Online Training
Excel Top of page
Customize Quick Access Toolbar
How do I freeze headings in a spreadsheet?
How do I change a title in a column from horizontal to vertical?
How can I copy the formatting of one cell to another?
How can I copy an entire worksheet to another workbook?
How can I make the gridlines in Excel
more visible?
How can I copy an Excel spreadsheet into a Word
document?
PowerPoint Top of page
How can I make a PowerPoint presentation file smaller?
How do I set one of my own pictures as the background for slides?
Word Top of page
How can I turn on/off the automatic numbering or bullets?
How do I automatically save open documents?
Printing/Copier Issues
Top of page
Tip Sheet - Printers (pdf)
Tip Sheet - Accessing CX (CARS), Reset PPopup (PCounter), Audio Manager (pdf)
Printing to Nuevera120 (Docutech) from Windows 2010 (pdf)
Printing to Fiery from Windows 2010 (pdf)
Xerox Workcenter Scan to Email Instructions (pdf)
Error message when trying to scan to email on Xerox Multi-Function Copier.
Windows 7 Top of page
Quick Tips - What's New in Windows 7? (pdf)
Tip Sheet - Accessing CX (CARS), Reset PPopup (PCounter), Audio Manager (pdf)
Tip Sheet - Printers (pdf)
Tip Sheet - Install VPN on Windows 7 laptop (pdf)
Tip Sheet - Living With SharePoint Made Easier (pdf)
Tip Sheet - Snipping Tool (pdf)
Tip Sheet - Sticky Notes Tool (pdf)
WARNING! You must log onto that new laptop once on campus!
File Restrictions When Naming a File to use on a PC
How do I logon to my new Windows 7 computer?
How do I create a new Library?
How do I add files or folders to a new Library I created?
If I delete a Library I created, will the folders/files be deleted also?
Virus and Adware/Spyware/Malware Information
Top of page
How can I find out if an email message
is a virus or a hoax?
What is adware/spyware/malware?
What are some of the problems caused by
adware/spyware/malware?
Tips for fighting malware
(adware/spyware) and viruses
Instructions for running Ad-Aware and Spybot Search and Destroy
What does the term "phishing" mean?
NOTE: The anti-virus software listed below is not to be installed on an MVNU-owned computer.
Links to Free for Personal Use Anti-Virus Software - PC
http://www.microsoft.com/en-us/security_essentials/default.aspx
Links to Free for Personal Use Anti-Virus Software - MACs
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition/reviews.aspx
http://download.cnet.com/Avast-Antivirus/3000-2239_4-187576.html
Login Issues
I forgot my email/SharePoint/Moodle password. What do I do? Top of page
If you have already signed up on the password self-service website, you can go there to reset your password. To see the instructions for the password self-service website, click here. If you have not, do the following:
Faculty/Staff: Call the TSC helpdesk, x5555. They can reset your password for you.
Students: Call the TSC helpdesk, x5555 or toll free at 1-877-431-9610, option 4. Your password can be reset for you. If you need to leave a message, give your full name, username, ID number, and contact information. Your password will be reset to your ID number plus the # sign plus mvnu. The reset password will look something like this: 123456#mvnu The password will be reset in the morning of the next business day.
How do I change my password on the new Windows 7 computers? (Faculty/Staff) Top of page
NOTE: If your password has expired already and you have not registered on http://password.mvnu.edu, you will need to contact the TSC helpdesk at x5555 to have your password reset. If you have registered, you can go to http://password.mvnu.edu, click on Reset Your Password in the upper-right corner of the screen, enter your domain username (email username), and answer your security questions. You will then have the option to change your password by following the instructions below. Laptop users must be on campus and connected to the MVNU network for your password to be reset for all services, e.g., Windows, Outlook, Moodle.
Desktop Computers:
1. To change your password, you must go to http://password.mvnu.edu and logon with your email username and password.
2. In the next screen, enter your Old Password (current password), Enter New Password, and Confirm the Password.
3. Click OK. A screen will come up saying your password has been changed successfully. If you get an error message, you will want to make sure you follow the criteria for the password at the bottom of the Change Password page.
Laptop Computers:
1. Make sure you are on the MVNU campus or one of the remote MVNU campus sites.
2. Connect your laptop to the MVNU network with the ethernet cable.
3. To change your password, you must go to http://password.mvnu.edu and logon with your email username and password.
4. In the next screen, enter your Old Password (current password), Enter New Password, and Confirm the Password.
5. Click OK. A screen will come up saying your password has been changed successfully. If you get an error message, you will want to make sure you follow the criteria for the password at the bottom of the Change Password page.
6. After you change your password, you will need to logoff your laptop and log back on so the password is changed on Windows. In addition, close the Outlook client and open it back up to make sure that it has been changed there.
How do I change my student email and Moodle password? (Students) Top of page
NOTE: If your password has expired already and you have not registered on http://password.mvnu.edu, you will need to contact the TSC helpdesk at x5555 to have your password reset. If you have registered, you can go to http://password.mvnu.edu, click on Reset Your Password in the upper-right corner of the screen, enter your domain username (email username), and answer your security questions. You will then have the option to change your password by following the instructions below.
1. To change your password, you must go to http://password.mvnu.edu and logon with your email username and password.
2. In the next screen, enter your Old Password (current password), Enter New Password, and Confirm the Password.
3. Click OK. A screen will come up saying your password has been changed successfully. If you get an error message, you will want to make sure you follow the criteria for the password at the bottom of the Change Password page.
Password Criteria Top of page
NOTE: The password policy includes a history of one password, meaning it stores your current and one previous password. When you change your password, you cannot reuse your existing password, nor reuse the password that is in history. In addition, your password must be changed every 365 days.
Password Self-Service Web Page (faculty/staff) Top of page
Summary of the
one-time enrollment process:
1.
Go to
http://password.mvnu.edu. (Remember
this for future reference to manage your password or you can find the link
on the Help Desk FAQs under Employee Email.)
2.
Enter your
current User Name and Password and click on “Login”.
3.
A User
Registration Screen will require you to select 3 questions and supply
answers, after which you will click on “Save”.
At this
point, you have enrolled in the self-service and can manage your own
password in the future.
If you want
to change your password at any time, click on the “Change Password” link and
proceed as follows:
4.
Enter your
old password, new password, and confirm new password and click “OK”.
5.
If
successful, the display will acknowledge by stating “Successfully changed”.
6.
You may then
click on “Sign Out”.
If you changed your password (steps 4-6 above), the change is applied to all
passwords except the portal (http://my.mvnu.edu).
Within a few minutes your password for e-mail, Moodle Online,
Moodle iLearn, and SharePoint will be changed.
Once you enroll, there are several
features you can access at any time, e.g., “Forgot your password?” and
“Reset your password”.
Please contact the Technical Support Center with any questions (x5555 or
tsc@mvnu.edu).
Password Self-Service Web Page (students) Top of page
Summary of the
one-time enrollment process:
1.
Go
to http://password.mvnu.edu (remember
this for future reference to manage your password).
2.
Enter
your current User Name and Password and click on “Login”; NOTE: The User Name is
that name you use when connecting to myMNVU, Moodle (iLearn and Online), and e-mail
(without the @mvnu.edu or @mail.mvnu.edu). For example, Jane Doe would
enter “jdoe” and not “jdoe@mail.mvnu.edu”
3.
A
User Registration Screen will require you to select 3 questions and supply
answers, after which you will click on “Save”.
At this point,
you have enrolled in the self-service and can manage your own password in the
future.
If you want to
change your password (strongly recommended), click on the “Change Password” link
and proceed as follows:
4.
Enter your old password, new password, and confirm new password and click “OK”.
5.
If
successful, the display will acknowledge by stating “Successfully changed”.
6.
You
may then click on “Sign Out”.
Employee Email
What is the email address to access employee email?
The
URL is https://msmail.mvnu.edu
This brings up the logon screen. In addition, there is a link to
"Employee Email" on the my.MVNU.edu web portal under University Links.
If you
are in your office, home, or other secure location, under Security, you can
select "This is a private computer". This option will allow you to stay logged
on for 24 hours of inactivity; therefore, make sure you are in a secure location
when selecting this option.
If
you are in a public location, e.g. computer lab, library, etc., under Security,
select "This is a public or shared computer". This option will log you out
automatically after 15 minutes of inactivity. Activity occurs when you initiate
an action that connects to the server, e.g., when you send a message, delete a
message, move an item, etc. There is no activity when you are composing a
message in a new email, a reply, or a forward.
1. Go to Options>Accessibility.
2. Uncheck the box for "Use the blind and low vision experience."
3. Click on Save.
4. Sign Out, then log back on. You should see the full version of Outlook WebApp
now.
How do I set the Spell Checker?
NOTE:
Spell Check does not check the Subject line of a message.
You can
set it to automatically check spelling before sending. Do the following to set
this option:
1. Go to Options>Settings>Spelling tab.
2. Select "Always check spelling before sending". Select any other options you
want.
3. Click on Save.
How can I request a Return Receipt for a message I
send?
1.
After you compose your message, before sending, click on
Options
on
the toolbar at the top of the message.
2.
Under Tracking Options, you can
select either "Request
a delivery receipt for this message," "Request
a read receipt for this message" check boxes or both.
3. Click OK to save your changes and return to your message.
NOTE:
When a message receipt is requested, the recipient has to option to OK the
return receipt or deny it. In addition, the Read receipt will tell you only that
the message has been marked Read, but is not a guarantee that the recipient has
read the message.
How can I recover an item that I deleted?
NOTE:
Items can be recovered up to 30 days after they are deleted. After that, they
are permanently purged.
1. In the navigation pane on the left, right-click on the Deleted Items
folder.
2. Select Recover Deleted Items.
3. In the next window, select the item or items you want to recover in the
Recover Deleted Items list.
4. On the toolbar, click on
to
recover the item or
to
permanently purge the item.
5. If you clicked
,
select the folder in which you want to recover the item, then click on
Recover.
6. This will move the recovered item to the selected folder.
How can I add a signature to my outgoing email?
1. Go to Options>Settings>Mail tab.
2. In the E-Mail Signature box, type and format your signature.
3. You can select the Automatically include my signature on messages I send
check box.
4. Click on Save. This will add your signature automatically to every
message you send.
If you do not want to add your signature to all outgoing messages, you
can still add it to individual messages by doing the following:
1. In number 3 above, do not select Automatically include my signature
on messages I send check box. Click Save.
2. When
you create a new message, reply to a message, or forward a message, you can add
your signature to it by clicking Insert Signature
on the toolbar.
How can I setup a vacation rule or out-of-office
reply?
Top of page
1. In the upper-right hand corner of the main Outlook WebApp window (below your name), click on Options and select Set Automatic Replies.
2. In the next window, the top portion is to set the automatic reply for those inside MVNU including students. Select Send automatic replies. Also, you can select Send replies only during this time period:. When you select this option, you need to set the date and time you want the reply to start and end. The advantage of using this option is that you do not need to turn off the reply when you return to the office.
3. Next you need to type your reply. You can format the text if you want.
4. The bottom portion of the window is to send an automatic reply to senders outside of MVNU. Select Send automatic reply messages to senders outside my organization if you want them to receive a reply also.
5. You need to select either Send replies only to senders in my Contacts list or Send replies to all external senders.
6. Next you need to type your reply. You can format the text if you want.
7. Click on Save in the lower right-hand corner of the window.
The link for sending email to students is not working.
How do I send email to my students?
The
mailto link on a web page will not work with Outlook WebApp (OWA). To send email
to your students, do the following:
1.
Logon to the my.MVNU.edu web portal.
2. Go
to Employee Pages>Directories and Email Lists>Email Lists>Classes.
3.
Click on your School, e.g., Arts and Humanities.
4.
Scroll down to find your class, e.g., ART1002-1. The list of students will
appear under the course. Highlight the complete list of names.
5.
Right-click in the highlighted area and select Copy.
6. Go
to OWA and start a new mail message.
7. In
the new mail window, if the Bcc field is not showing, click on Options at the
top of the window. Under Current Message
Settings, select Show Bcc. Click OK. In the new mail window, you should see
the Bcc field now.
8.
Right-click in the Bcc field and select Paste. The list of names will be pasted
into the Bcc field.
9.
Compose your message and send.
If you
are on an external site with a mailto link, put your mouse over the link. In the
lower left-hand corner of the window, you will see the email address. It will
have the words "mailto" at the beginning, then the email address. Write down the
address and type it in to a new mail message in OWA.
How do I add the Bcc field to all new messages?
Top of page
1. In your email, go to Options>Settings>Mail
2. Under Message Format, select
Always Show Bcc.
3.
Click on Save.
When you do a
new email now, the Bcc field will always show up.
How can I share my calendar with another user? Top of page
1. Click Calendar in the Navigation Pane in Outlook Web App.
2. Click Share in the Calendar toolbar.
3. Select Share a Calendar and the name of the calendar that
you want to share.
4. Enter the people you want to share your calendar with on the To
line, just like addressing an email message.
5. Under Share, click to set how much information you want to
share:
Free/busy information to share only free/busy information.
Free/busy information including subject and location to add the subject and location to what the invitee can view.
All information to let the invitee to see your free/busy information, subject, location, and other message details.
6. If you want permission to view
their calendar also, select I want to request permission to view the
recipient's Calendarfolder to automatically request permission to view
the recipient's Calendar folder.
7. Add any information you want to the body just like any other message.
8. Click Send to send your request.
Note: Calendar entries marked as private will display only free/busy information, no matter what permissions you have given.
How can I access a calendar that has been shared with me? Top of page
1.
2.
Junk E-mail Folder
Recommended Settings Top of page
Outlook Client (Outlook 2010)
1. On the Ribbon, go to Home>Delete group>Junk drop-down box>Junk E-mail Options.
2. On the Options tab, under Choose the Level of junk e-mail protection you want: Low is selected by default. Most users will want to use this setting to start.
3. It is not recommended that you select "Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder" since there is no way to check for and retrieve "false positives." Leave this check box unselected.
4. Select (checkmark in checkbox) "Disable links and other functionality in phishing messages. (recommended)".
5. Select (checkmark in checkbox) "Warn me about suspicious domain names in e-mail addresses. (recommended)"
6. Go to the Safe Senders tab.
7. Select the checkbox (checkmark) for "Also trust e-mail from my Contacts."
8. In addition, you can select the checkbox for "Automatically add people I e-mail to the Safe Senders List."
9. Click OK.
Outlook WebApp (OWA)
1. Click on Options (upper right corner of the OWA window).
2. Click on Block or Allow (on the left side).
3. On the right, select "Automatically filter junk e-mail."
4. Select the checkbox (checkmark) for "Trust e-mail from my contacts."
5. At the bottom right of the window, click on Save.
Managing the Junk E-Mail Folder Top of page
Any message that is caught by the Junk E-Mail Filter (Forefront for Exchange) is moved to the Junk E-Mail folder. E-mail is processed throughout the day, so even if the Junk E-Mail folder has nothing in it in the morning, you may notice messages in there later in the day. It is a good idea to review the messages in the Junk E-Mail folder on a regular basis to make sure that there are no legitimate messages that you need to see.
1. To review messages, go to the Junk E-Mail folder in the Folder List.
2. Right-click on any message that is legitimate that you want to mark as not junk, and then click on "Mark as Not Junk." Messages marked as not junk are moved to your Inbox or the appropriate folder if you have rules setup.
NOTE: You can select (highlight) several messages, right-click in the highlighted area, and then click on "Mark as not Junk." All of the highlighted items will be moved to your Inbox at once. However, when you mark a single message as not junk, you are prompted to add the sender or mailing list name to your "Safe Senders List" or "Safe Recipients List." You may want to manage a single item at a time if you want to add it to your "Safe Senders List."
3. Once you have removed all legitimate messages, you can empty the Junk E-Mail folder. To do this, right-click on the Junk E-Mail folder and click on "Empty Junk E-mail Folder" on the shortcut menu. This permanently deletes the messages rather than moving them to the Deleted Items folder; therefore, make sure you have reviewed all messages before you empty the Junk E-Mail folder.
NOTE: You can permanently delete a single message without emptying the Junk E-Mail folder. First, select the message, then press SHIFT+DELETE on your keyboard. This permanently deletes the message.
How can I automatically add my personal contacts to the "Safe Senders" list? Top of page
Outlook Client (Outlook 2010)
1. On the Ribbon, go to Home>Delete group>Junk drop-down>Junk E-mail Options.
2. Go to the Safe Senders tab.
3. Select the checkbox (checkmark) for "Also trust e-mail from my Contacts."
4. In addition, you can select the checkbox for "Automatically add people I e-mail to the Safe Senders List."
5. Click OK.
Outlook WebApp (OWA)
1. Click on Options (upper right corner of the OWA window).
2. Click on Block or Allow (on the left side).
3. On the right, select "Automatically filter junk e-mail."
4. Select the checkbox (checkmark) for "Trust e-mail from my contacts."
5. At the bottom right of the window, click on Save.
How can I have spam email go to the Junk E-Mail folder when the sender is my address? Top of page
Outlook Client (Outlook 2010)
1. On the Ribbon, go to File>Manage Rules and Alerts.
2. In the Rules and Alerts dialog box, on the E-mail Rules tab, click New Rule.
3. Under Stay Organized, click Move messages with specific words in the subject to a folder. Click Next.
4. Under Step 2: Edit the rule description, click an underlined value, click on "specific words". Another dialog screen opens. For "specific words", type in a word you want this rule to apply to, e.g., viagra, then click Add. Click OK when done. Click Next.
6. Still under Step 2: Edit the rule description, click an underlined value, click on "specified" folder. In the next window, select the folder you want these items moved to automatically. In this case, select the Junk E-Mail folder and click OK. Click Next.
7. If there are no other conditions, click Next.
8. To finish the rule setup, under Step 1: Specify a name for this rule, type in a name, e.g., Move to Junk E-Mail.
9. Under Step 2: Setup rule options, select Turn on this rule. Click Finish.
NOTE: This rule will apply to all incoming email. You will want to check the Junk E-Mail folder periodically for false positives.
Outlook WebApp (OWA)
1. In OWA, go to Options (upper right under your name) and click on Create an Inbox Rule.
2. In the next window, click on the drop-down arrow beside New and select Create a new rule for arriving messages.
3. In the next window under When the message arrives, and: click on the drop-down arrrow and select It includes these words in the subject.
4. In the next window, type in your word, e.g., viagra, then click on the green plus sign to add. When you have finished, click on OK.
5. Under Do the following:, click on the drop-down arrow and select Move the message to folder.
6. In the next window, select the folder you want these items moved to; in this case select Junk E-Mail, then click OK.
7. Click Save. Make sure there is a checkmark in the box beside your new rule to indicate that it is enabled.
NOTE: This rule will apply to all incoming email. You will want to check the Junk E-Mail folder periodically for false positives.
Outlook 2010
Calendar Tips Top of page
Open a calendar in a new window.
1. In Calendar, in the Navigation Pane, right-click the name of another calendar that you want to view.
2. Click Open in New Window. The calendar that you selected opens in a new Outlook window.
Open a calendar in side-by-side view.
1. In Calendar, in the Navigation Pane, select the check box of another calendar that you want to view.
2. The calendar that you selected opens next to the calendar that is already displayed. Note: At least one calendar must always be displayed.
3. Repeat step 1 for each calendar that you want to view.
Overlay the calendars.
1. In Calendar, in the Navigation Pane, select the check box of another calendar that you want to view.
2. Repeat step 1 for each calendar that you want to view.
3. On the Calendar tab, click
.
The calendars are now in overlay mode.
4. To add another calendar to the overlay, repeat this step.
5. To return to side-by-side view, click
.
6. To close a calendar, in the Navigation Pane, unselect the check box the calendar you want to close. Note: At least one calendar must always be displayed.
How can I add a signature to my outgoing email?
1. Go to File>Options>Mail.
2. Under Compose
messages, click on the Signatures
button.
3. To create a new signature, click on the
New button.
4. In the next window, type in a name for the new
signature and click OK.
5. In the bottom portion of the
Signature and Stationery, type in
your signature.
6. Once you have completed entering and formatting your
signature, click on Save.
To add the signature automatically to all outgoing
messages do the following:
7. Under Choose default signature, in the New messages list, select the signature that you want. If you want a signature to be included in message replies and in forwarded messages, in the Replies/forwards list, select the signature. If not, select none.
How can I automatically move a sent item to a folder I have created? Top of page
1. Go to File>Manage Rules & Alerts.
2. Click New Rule.
3. Under Start from a blank rule, select Apply rule on messages I send, and then click Next.
4. Under Step 1: Select condition(s), select the conditions that you want the messages to meet for the rule to apply. For example, if you want the rule to apply to specific words in the Subject line, select the checkbox beside "with specific words in the subject."
5. Under Step 2: Edit the rule description, click the underlined value, e.g., "specific words" (using the example in number 5). In the next window, type in the words or phrases for the subject line, then click on the Add button. After you have all of your words and/or phrases added, click on OK. If you do not need to add any other conditions, click on Next.
6. Under Step 1: Select action(s), select the action that you want the rule to take when the specified conditions are met. For example, if you want to move the sent item to a folder you have created, select the check box beside "move a copy to the specified folder." Note: A copy remains in the Sent Item folder and a copy is placed in the specified folder. If you delete the item in the Sent Items folder, the copy is retained in the specified folder.
7. Under Step 2: Edit the rule description, click the underlined value, e.g., "specified folder. In the next window, find the folder you want to use. You may need to "expand" the folders by clicking on the + (plus sign) beside them to find the folder you want. Click on the folder to select it then click on OK. Click Next.
8. If you have any exceptions to this rule, you can select them now. If you do not have any exceptions to this rule, click Next.
9. Enter a name for the rule, and then select any other options that you want. When done, click Finish.
10. A message will pop-up that this is a client-only rule and will run when Outlook is running. Click OK.
11. In the Rules and Alerts window, a check mark will appear beside rules that are enabled. Click OK.
How do I create a separate calendar from the default calendar? Top of page
In addition to the default Microsoft Outlook Calendar, you can create other Outlook calendars. For example, you can create a calendar for your personal appointments. To create a new calendar:
1. In Calendar, go to Folder tab>New group>click New Calendar.
2. In the Create New Folder dialog box, in the Name text box, type a name for the folder.
3. In the Select where to place the folder list, click Calendar, and then click OK.
4. The new calendar appears in the Calendar Navigation Pane.
5. To view a calendar, select the check box for the calendar name. When multiple check boxes are selected, the calendars appear in side-by-side view.
Tip 1: To share a created calendar, right-click on the calendar name in the Navigation Pane and select Share>Share calendar. A new mail message window pops-up. Enter the name(s) of the individual with whom you want to share this calendar. The default is read only - they cannot enter appointments. You can add a message then click Send. If you need this person to manage this calendar, right-click on the calendar name and select Share>Calendar Permissions to add them with the appropriate permissions.
Tip 2: To delete a calendar, right-click the calendar name in the Navigation Pane, and then click Delete calendar name.
How do I give someone access to view my
calendar?
1. Go to File>Account
Settings>Delegate Access.
2. Click on the
Add button. This brings up the Outlook address book.
3. Type the name of the person whom you want to designate
as your delegate, or search for and then click the name in the search results
list. The person must be on the Outlook/Exchange server (employee of MVNU).
4. Click Add, and then click OK.
5. In
the Delegate Permissions dialog box, you can accept the default
permission settings or select custom access levels for Exchange folders.
NOTE: If a delegate needs permission to work only with meeting
requests and responses, the default permission settings, including Delegate
receives copies of meeting-related messages sent to me, are sufficient. You
can leave the Inbox permission setting at None. Meeting requests
and responses will go directly to the delegate's Inbox. By default, the
delegate is granted Editor (can read, create, and modify items)
permission to your Calendar folder. When the delegate responds to a
meeting on your behalf, it is automatically added to your Calendar
folder.
6. To send a message to notify the delegate of the
changed permissions, select the Automatically send a message to delegate
summarizing these permissions check box.
7. If you want, select the Delegate can see my private
items check box. IMPORTANT: This
is a global setting that affects all of your Exchange folders, including
all Mail, Contacts, Calendar, Tasks, Notes, and Journal folders. You cannot
allow access to private items in only one folder. If you do not want your
delegate to see items marked Private,
do not select the Delegate can see my private items check box.
8. Click OK.
NOTE: Messages sent with
Send on Behalf permissions include
both the delegate's and manager's names next to From. When a message is
sent with Send As permissions, only
the manager's name appears.
How do I view someone else’s calendar after
they setup permissions?
1. In Calendar, on the Home tab, in the
Manage Calendars group, click Open Calendar, and then click Open
Shared Calendar.
2. Type a name in the Name box, or click Name
to select a name from the Address Book.
3. Click OK.
The shared Calendar appears next to any calendar that is already in the view.
4. After you access a shared Calendar for the first time,
the Calendar is added to the Navigation Pane. The next time you want to view the
shared Calendar, you can click it in the Navigation Pane.
How can I allow another user to view my inbox
and folders?
1. Go to File>Account
Settings>Delegate Access.
2. Click on the
Add button. This brings up the Outlook address book.
3. Type the name of the person whom you want to designate
as your delegate, or search for and then click the name in the search results
list. The person must be on the Outlook/Exchange server (employee of MVNU).
4. Click Add, and then click OK.
5. In the Delegate Permissions dialog box, Inbox,
you can accept the default permission settings or select a custom access level.
Description of delegate permission levels:
6. To send a message to notify the delegate of the
changed permissions, select the Automatically send a message to delegate
summarizing these permissions check box.
7. If you want to keep some items private, do not
select the Delegate can see my private items check box.
8. Click OK.
Once the permission levels are setup, the person to whom
access has been granted needs to do the following in their account.
1. Go to File>Account
Settings>click Account Settings.
2. On the Email tab, in the list, click the
Exchange account type, and then click Change.
3. Click More Settings, and then click the
Advanced tab.
4. Click Add, and then enter the username (e.g.,
dsloan) or display name (e.g., Debi Sloan) of the person whose mailbox you want
to add to your user profile. Click OK.
Click Finish.
Now you should see all of the other person's folders
under your folders as "Mailbox - Firstname Lastname" in the Mail folders
pane.
How can I send a message as another user?
NOTE:
The person you want to send on behalf of must set the rights for you above as
Author.
1. Select the message that you want to reply to on behalf
of your manager and click on Reply. Or, you can open a New Message
Window to send a new message on their behalf.
2. In the From box, click on the drop-down arrow
and select your manager’s name. To select the name from a list in the Address
Book, in the From box,
click on the drop-down arrow and select “Other E-mail Address”. In the
next window, type in the name of the person or click on the
From button to bring up the Address
Book. If you do not see the From button, on the Options tab, in
the Show
Fields group, click From.
The From field will show for all new messages now until you click From
again.
3. Add recipients, a subject, and the contents of the
message as you normally do.
4. Click Send.
NOTE:
The Sent Item will appear in your Sent Item folder, not the person
you are sending on behalf of. If the person wants or needs a copy of the Sent
Item, you can Cc or Bcc them into the message.
How can I request a Return Receipt for a
message I send?
1. In a New Mail Message window, go to the
Options tab>Tracking group.
2. Select Request a Delivery Receipt and/or
Request a Read Receipt.
3. Address and compose message, then Send.
NOTE: The receiver
of the message has the option to refuse to send back the Delivery or Read
Receipt.
How can I customize the Spelling options?
1. Go to File>Options>Mail.
2. Under the
Compose messages section, click on the Spelling and AutoCorrect
button.
3. Select or unselect your options, then click OK and OK
again.
How do I add the Bcc field to all new messages?
1. In a New Mail Message window, go to the
Options tab>Show Fields group.
2. Select Bcc. Now the Bcc field will show on all
new messages.
How can I setup a vacation rule or
out-of-office reply?
1. Go to File>Info>click on Automatic Replies.
2. In the
Automatic Replies window, you can select Only send during this time range
check box to schedule when your out of office replies are active. If you do not
specify a start and end time, auto-replies will be sent until you click Do
not send Out of Office auto-replies. The Only send during this time range
is a nice feature since you do not need to remember to turn off the auto-reply
when you return to the office.
3. On the Inside My Organization tab, type the
response that you want to send while you are out of the office. Note:
An auto-reply message will be sent only
once for each sender.
To send auto-replies to people out of your organization,
continue with steps 4 and 5.
4. On the Outside My Organization tab, select the
Auto-reply to people outside my organization check box, and then type the
response that you want to send while you are out of the office. Note:
Outside My Organization refers to anyone without an mvnu.edu or
mail.mvnu.edu email account. When the Auto-reply to people outside my
organization check box is selected, the Outside My Organization tab
displays (On) next to the tab name.
5. On the Outside My Organization tab, click My
Contacts only or Anyone outside my organization to specify the people
to whom auto-replies are to be sent.
6. Click OK.
How can I retract or recall a message that I sent?
1. In Mail, in the
Navigation Pane, click Sent Items.
2. Open the message that you want to recall.
3. On the Message
tab, in the Move group, click
Actions, and then click Recall This Message.
Note:
If you don’t see the Message tab, make sure that you
have opened a sent message as described in steps 1 and 2.
How can I use a comma as the separator between email addresses? Top of page
1. Go to File>Options>Mail.
2. Under Send messages, select Commas can be used to
separate multiple message recipients.
3. Click OK.
How can I create a distribution (group) list? Top of page
Create a distribution list by using names in the Address Book:
1. Click on Contacts. Go to the Home tab>New>New Contact Group.
2. In the Name box, type the name of your distribution list. (For example, "TSC Department.")
3. On the Contact Group tab, click Add Members>From Outlook Contacts (for your personal contacts) or Address Book to select from the Global Address Book contacts.
4. In the Search box, type a name that you want to include. When the name you're searching for appears in the list below, select it, and then click Members.
5. Do this for each person whom you want to add to the distribution list, and then click OK.
6. On the Contact Group tab, in the Actions group, click Save & Close. The distribution list is saved in your Contacts folder under the name that you give it.
Create a distribution list by copying names from an e-mail message:
1. In the message that you want to copy the names from, select the names in the To or Cc box.
2. Right-click your selection, and then click Copy on the shortcut menu.
3. In Contacts, Go to the Home tab>New>New Contact Group.
4. On the Contact Group tab, in the Members group, click Add Members>From Outlook Contacts.
5. Search for any name to make the Members box at the bottom of the Select Members dialog box active. In the Members box, right-click and then click Paste on the shortcut menu. Note: A member does not need to be in your Address Book in order to be added to the distribution list. The member's name and e-mail address will be included when you copy and paste from the original e-mail message.
6. Click OK.
7. In the Name box, type a name for the distribution list.
8. On the Contact Group tab, in the Actions group, click Save & Close. The distribution list is saved in your Contacts folder under the name that you give it.
How can I add or delete a name from an existing distribution (group) list? Top of page
1. In Contacts, open the distribution list.
To Add a name:
2. On the Contact Group tab, click Add Members.
3. In the Address Book drop-down list, click the address book that contains the e-mail addresses you want in your distribution list.
4. In the Search box, type a name you want to include.
5. In the Name list, click the name, and then click Members. Do this for each person whom you want to add to the distribution list, and then click OK.
To Add an address that is not in the contact list:
1. On the Contact Group tab, click Add New.
2. Type the information for the e-mail address, and then click OK.
To Delete a name:
1. Select the name, and then click Remove Member.
Student Email
What is the email address to access student email?
The URL
for student email is http://mymail.mvnu.edu
This brings up the logon screen. In addition, there is a link for
"Student Email" on the my.MVNU.edu web portal under University Links.
Chalk & Wire
How do I get my Chalk & Wire password reset? Top of page
To have your Chalk & Wire password reset, email cwhelp@mvnu.edu with your full name, the program in which you are enrolled, and that you need a renewal code. You will be emailed a renewal code in 24 business-day hours. NOTE: The TSC helpdesk is not able to reset this password; you must email cwhelp@mvnu.edu for the password to be reset.
Mobile Devices
Will I be able to sync to my mobile/smart phone? Top of page
A vast number of makes, models, connection methods, and software
version combinations exist with smartphones. Because of the diversity of
products, it is not possible to confirm if a particular configuration will
function with Microsoft’s software. However, past experience
confirms that the following ActiveSync compatible devices have worked extremely
well with MVNU’s installation of Exchange 2010:
·
iPhone OS version 2 or newer
·
Android (Droid) version 2.2 or newer
·
Windows Mobile 6 or newer
Obviously when considering a purchase, compatibility with Exchange 2010 is the first requirement. Concerning Blackberry, there has been mixed results with setup. It is the only major smartphone manufacturer that does not have ActiveSync software as part of their product. Therefore, syncing of e-mail, calendar, contacts, and tasks is not available without either a third-party subscription service, or a fee-based ActiveSync application. This device has not been placed on the recommended list.
When configuring your ActiveSync, you may be asked for the following information:
- Server
address: msmail.mvnu.edu
- Requires
encryption (https or SSL): yes
- E-mail
address:
emailname@mvnu.edu (do not use
first.last@mvnu.edu)
- Domain: ad
-
Autodiscover: yes
NOTE: Not
all of these questions may be asked during the setup
E-mail-ONLY sync: It was
possible in the former system (GroupWise) to retrieve only e-mail (not calendar,
contacts, or tasks). Because the continuation of this service is unknown, we
recommend all users pursue an ActiveSync solution.
Since the support of the wide variety of devices is a significant challenge for
any institution, we ask that you exhaust every support avenue with your service
provider (e.g. Verizon) before contacting our Technical Support Center (TSC).
TSC will only be able to provide limited assistance if a mission-critical need
arises.
Administrative Computing Top of page
CX (CARS) Training - John Walchle
Setting your CX 8.1 Output Display (pdf)
Making Putty Pretty (pdf)
How do I copy and paste between PuTTY and other Windows applications? Top of page
Copy and paste works similarly to the Window System. You
use the left mouse button to select text in the PuTTY window. The act of
selection automatically copies the text to the clipboard: there is no
need to right-click, press Ctrl-Ins or Ctrl-C or anything else. In fact,
pressing Ctrl-C will send a Ctrl-C character to the other end of your connection
(just like it does the rest of the time), which may have unpleasant effects.
The only thing
you need to do, to copy text to the clipboard, is to select it.
To paste the clipboard contents into a PuTTY window, by
default you click the right mouse button. You can also paste by pressing
Shift-Ins.
How do I access my.MVNU.edu? Top of page
First, you need to do Create My Account.
1. In any Internet browser, go to
https://my.mvnu.edu .
2. On the left-hand side under Welcome to myMVNU, click on Create My Account.
3. On the right-hand side, fill in the information under Setup New Account.
Enter the information requested: Student ID#, Soc Sec No, Birthdate, Password,
Password Again. Be sure to read the format and criteria for each field.
4. Click the Submit button.
5. It will take approximately 30 minutes for your web portal account to be
created. Please do not try to logon until at least 30 minutes have passed. After that,
you should be able to logon.
If you receive an error message, make sure you have entered all data correctly
and that you have followed the format and criteria for the password. If this is
all correct, call the TSC helpdesk, x5555.
After you have Setup Account, when you go to
https://my.mvnu.edu enter your Username
and Password and click Login.
If you forget your password, go to
https://my.mvnu.edu, click on the link Forgot My Password. You will be asked
to enter your Student ID# and Birthdate. Click on Submit. Your password will be
emailed to your campus email shortly.
How do I access my.MVNU.edu web portal? Top of page
The myMVNU web portal allows you to view student, faculty, and staff directories, teaching schedules of faculty, email to various distribution lists, class lists. A faculty member can also obtain advisee information or register a student for a classes during the appropriate times.
At any computer, type in my.mvnu.edu in the web browser to access the myMVNU logon page. If you are a first time user, you need to create your account first.
1. In any Internet browser, go to
https://my.mvnu.edu .
2. On the left-hand side under Welcome to myMVNU, click on Create My Account.
3. On the right-hand side, fill in the information under Setup New Account.
Enter the information requested: Student ID#, Soc Sec No, Birthdate, Password,
Password Again. Be sure to read the format and criteria for each field.
4. Click the Submit button.
5. It will take approximately 30 minutes for your web portal account to be
created. Please do not try to logon until at least 30 minutes have passed. After that,
you should be able to logon.
If you receive an error message, make sure you have entered all data correctly
and that you have followed the format and criteria for the password. If this is
all correct, call the TSC helpdesk, x5555.
Now you are ready to login. Type in your login name, press the Tab key, and type in the password you just created. With the mouse click "Login".
To change session, year or program:
Click on "Set Options". Then highlight the appropriate selection and/or change the year. Click on "Submit Options" when finished.
ITEMS UNDER THE "General" COLUMN
* To view the student directory:
With the mouse, click on "Student Directory". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.
* To view the departmental faculty/staff directory:
With the mouse, click on "Faculty/Staff Directory By Dept". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.
* To view the alphabetical faculty/staff directory:
With the mouse, click on "Faculty/Staff By Name". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.
* To view the teaching schedule of faculty:
With the mouse, click on "Faculty Schedules". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.
* To send email to various campus groups:
With the mouse, click on "Distribution Lists". Then select the appropriate category from Classes, Faculty/Staff, Housing, Majors, Minors, EXCELL, or Traditional Students. When the group is found, highlight the row of email addresses (with the mouse, place the cursor at the beginning of the line, hold down the left button on the mouse, and drag down one line.) Click on "Edit" of the Netscape window, then click on "Copy". Open up the Netscape mail program (located on the "Communicator" drop down box; and select "Messenger".) Select "New Message" and click on the "To" button. Then select the Bcc" option. Click "Edit" and "Paste". Click on "Subject". It will take a moment as the addresses are loaded into the program. Now continue to create your email message. When finished, return to your administrative computer web page. Click on "Back" twice to return to the main page.
To approve student timecards:
For faculty and staff who approve student timecards please refer to the documentation located on the network disk drive at K/Common/Readonly/Administrative Computer/Financial Aid/Supervisor Approval Process of Student Timecards. If you are already logged into the administrative web database, start with step number 3.
ITEMS UNDER THE "Faculty" COLUMN
* To view your advisees:
With the mouse, click on "Advisees". This will list your advisees’ name, classification, phone number, etc. A mouse click on the advisee’s name will provide the schedule of that person. If you wish to view next semester’s schedule, you can change the session.
To view a class list:
With the mouse, click on "Class Lists". Then click the mouse on the box next to "Course Number". Enter the 6 digit number. (If you don’t know the last three numbers, you can enter any part of the course number, ie MA. You will then be presented a page of courses. Click the circle of the course desired and then click "Select".)
Now click on the box next to "Section" and type the section number. (If you do not know the section number, click on the "?" box. You will then be presented with a list of sections. Click the circle of the section desired and then click "Select".)
With the mouse, click on "Submit Request". It will take a few seconds to retrieve the students in the class. At the bottom of the list is a count of students in the class. You can view anyone’s schedule by clicking the mouse on the name. To view another course, click on the "Back" button of the web browser. Select "Menu" to go back to the administrative web page.
If you wish to export a class list in Excel format, click on the box next to "Format for Excel", then "Submit Request". Save the file to the disk, with a filename that has a .xcl extension, at an appropriate location on the PC. You can now use the file in Excel.
Course Catalog will also allow you to see information about a class. It is a quick lookup for course, section, location, time, professor, or number in class.
* To import class information into a spreadsheet or the grading program ClassMaster:
Refer to the document located on the "How To" of the Administrative Computer Department. (To import into a spreadsheet, follow the first 3 steps. The file is a semicolon delimited file.) Instructions for using ClassMaster is covered in another workshop.
To view your classes and the number of students registered for them:
With the mouse, click on "My Schedule". If all of your classes do not appear, call the Associate Dean’s office and have them assign your name to the missing class. You can change session/year and go forward or backwards in time. Click on "Menu" to return back to the main page.
To access advisee information:
With the mouse, click on "Student Advising". (If you previously selected a student, that student’s id and name will appear and you can immediate display that student’s information.)
To select a student, type in the id number (if you know it) and click "Get Name". If you do not know the id number, click "Name Lookup". Click on the box next to "Name(*)" and type in the student’s last name, a comma, and part of first name, followed by and asterisk ie Smith, Don*. Click the "Execute Search" button. Several names may apprear in the next page. Click on the name that you wish to select, then click on "Select ID". If the student selected is your advisee, you will see his/her name appear on the screen. If the student selected is not your advisee, you will see the message "No permission to this student".
Student Biographical Information has personal information about the student as well as ACT scores and high school information. Click on "Menu" to return to other advising options.
Academic Record display data something like a transcript, listing courses, grades, and cumulative academic numbers. This will take a few seconds as it searches the database. Select "Menu" to return to other advising options.
Student Schedule displays the classes that the student is taking. You can change the session by following the "To change session, year, or program" instructions above. Select "Menu" to return to other advising options.
Grades will display classes, midterm, final grades and cumulative academic numbers for a specific session. Select "Menu" to return to other advising options.
Select "Menu" again to return to the main Faculty/Staff database page.
To register students for classes:
When it is the appropriate time for registration, a Registration link will appear. Instructions for using this program is covered in an additional workshop.
* This information is updated nightly. Items without the asterisk query the database immediately and retrieve up-to-date information.
How do I change my.MVNU.edu password? Top of page
1. Logon to my.MVNU.edu.
2. At the top of the window, it will say "Welcome back Your Name (Personal Info|
Logout). Click on Personal Info.
3. Click on the Password tab.
4. Type your Old Password.
6. Type in a New Password. Note the criteria for the password: Its
length must be 6-8 characters with no spaces or &. It must consist of a
combination of alphanumeric and special characters with no more than three (3)
alphabetic characters together and no fewer than 2 alphabetic characters total
(ex: mv2001a).
7. Confirm Password and click Save.
How do I approve student timecards? Top of page
1. To approve student timecards, please follow the steps below:
2. From the NZRNet web page, select "Administrative Database"
3. Enter your User Name and password. Call extension 5555 if you have difficulty with the login.
4. Click on "Timecard Approval"
5. Review the summary that your student workers have submitted. (If you want to see the daily detail, click on the date by the student’s name. After reviewing close the window.)
6. If time is correct, click on "Submit Approvals"
7. You can leave each record (A)pproved, or change the status to (D)eny, (R)eturn the timecard back to the student for changes, or (H)old the information for later review.
8. When you have selected the appropriate status(es), click on "Submit Record". Approved records will be sent to payroll. Denied records will be voided. Hold records will be displayed next time you return to this screen, and Return records will be returned to the student employee for changes.
How do I view my pay stub online? Top of page
1. In any Internet browser, access the webpage https://my.mvnu.edu .
2. At the very top of the page on the left-hand side, log in to the portal by using your email username and the password you created when you did Create My Account. (If you have not created your account, click here for instructions.)
3. At the top of the page on the right-hand side, click on the “Employee Pages” tab.
4. On the left-hand side of the page, click “Employment Info”.
5. On the right-hand side of the page, click “Most Recent Pay Check”.
6. If you choose to print the pay stub choose “Print This Pay Check Information”, then close window. (Note for Employees: Administration has approved printing your pay stub and charging it to your department account number.)
7. Close window, and then choose logout at the top of the portal screen.
Additional Tips
1. If you need to view a previous pay stub (the system will hold 2 years worth) go to "Payroll Information".
2. At the top right-hand side of the page, you will be able to select your pay check from a list of checks.
3. Choose "display pay check information".
How do I view my pay stub online? (Students) Top of page
1. In any Internet browser, logon to https://my.mvnu.edu . (If you have not created your account, click here for instructions.)
2. At the top of the page on the right-hand side, click on the “Student Pages” tab.
3. On the left-hand side of the page, click “My Finances”, then click on "Student Employment".
4. On the right-hand side of the page, scroll down and click “My Most Recent Pay Check”.
5. If you choose to print the pay stub choose “Print This Pay Check Information”, then close the window.
6. When finished, logout
at the top of the portal screen.
How do I print a report to my Laser printer? Top of page
A screen like the following is displayed when running a report. Enter the appropriate values and press the key designated for "finish".
|
PF1 finish. CTRL-C cancel. CTRL-W help. +---------------------------------------------+ | DORM BY ROOM | | Session..................................... FA | | Academic Year......................... 1995 | | Dorm........................................ | | Include...................................... N | +----------------------------------------------+ |
The output box will display. Fill in the values according to the descriptions below.
|
PF1 finish. CTRL-C cancel. CTRL-W help. +-----------------------------------------+ | DORM BY ROOM | | Session.................................. FA | | Academic Year...................... 1995 | | Dorm....................................... | | Include..................................... N | +-----------------------------------------+ +------------------------------------------------+ | OUTPUT PARAMETERS SCHEDULING | |Mode...[chap1 ] Time... NOW | |File... Day.... | | Background... Y | +------------------------------------------------+ |
Mode: This is where the output of the report will go. Enter a printer name (your printer name will default in), more to display report on the screen. Enter file to save in a file for later printing (or for transfering data to a desktop workstation). If the report is wider than 80 columns, you will need to enter file and then print from the printer control menu. (if more is entered, type f for another page, b to go back a page, press the Enter key for another line, or q for quit.) For laser printing, enter file.
File: Enter an output file name such as myreport, or blank if using the computer generated name. The name of the file will be e-mailed to you if you use the computer generated name.
Time: Enter time of day this will run, or 'NOW' for immediate. Schedule reports to run at night when possible.
Day: Enter the day (weekday as 'monday', date as 'jan 1', or 'blank' for today). Usually leave blank.
Background: Do you want this to run in background? (only asked if entered NOW) - Usually enter a Y.
If you sent the report to file, select the Utility Menu then Printer Control. Now select Print a File.
|
PF1 finish. CTRL-C cancel. CTRL-W help. +-----------------------------------------------------------------------------+ | PRINT FILE TO PRINTER | |Printer.........................................[chap1 ] | |Size............................................. 10.0 | |Number....................................... 1 | |File.............................................. | +-------------------------------------------------------------------------------+ Enter printer name. Use CTRL-T for table lookup. |
Printer: Defaults to your printer. Press Enter.
Size: 10.0 is a proper value for reports with 80 column output. To print anything wider, enter 12, 15, or 17.
Number: Enter the number of copies desired.
File: Enter the name of the file to print. It will have a .out extension.
Press the key designated for "finish". The report will print to the laser printer.
How do I record my campus work hours (enter a timecard)? Top of page
MVNU Students
Below are instructions for entering your "timecard" for your campus employment.
* NOTE: Timecards need to be sent to your supervisor by noon each Monday. If you experience problems entering the timecard, see the lab assistant or call the Technical Support Center at ext. 5555.
Additional Helps
If you want to add additional hours and you had previously clicked "Save for Later Update":
1. Select the position from the drop down box, if working in more than one position.
2. Enter the Saturday's date that
begins the work week that you are wanting to update.
3. Click "Get Timecard".
4. Enter or change start/stop times.
5. Click "Save for Later Update" or "Send to Supervisor"
The calendar button allows you to view dates, so that you may see what date(s) fall on a Saturday. Within the calendar, clicking on the "<<Prev" button will display the previous month's days. Conversely, clicking on the "Next>>" button shows the days for the next month in the calendar. The "Close" button closes the calendar window.
Hours need to be entered as "military" time. There is no difference in the morning hours but for hours after 12:00 noon you must add 12 hours. (e.g. 1:00pm is 13:00, 2:00pm is 14:00, etc)
The "Oops" button erases all data that was entered on the screen.
Clock out times cannot go beyond 24:00. These should be entered into the next day as 00:00 to the correct time in the morning. For example, if you worked from 11:00pm to 7:00 am, the time must be entered on two separate days: 23:00-24:00 and 00:00-07:00.
To see the total hours worked, click "Calculate Hours" at the bottom of the form.
How do I create a Word
table from data on the Administrative Computer?
Top of page
1. On the administrative computer, run the report following the "Printing a report to a laser printer" documentation found on the K drive in the common/readonly/Administrative Computer/general file folder. Make sure file is entered for mode. You do not need to print a hard copy of the file.
2. When the report is finished, type a capital U for the Utility menu. Then select the Letters/Labels/Report option. Now select the Create Word Table option. Enter the output file name of the report (it will have a .out extension). Press the key designated for "finish". This will create a file in rtf format for PC software imports. The file name will remain the same except for the extension (.doc).
Transfer The File
3. When finished, select the WS_FTP icon in the Internet Tools window of the PC.
4. Select the Administrative Host profile name in the Session Profile window. Check the value for Local PC to make sure this is the desired directory for the data. Click OK and enter your password for the administrative computer when prompted.
5. PC files will display on the left and administrative computer files will display on the right. Click on the ASCII button. Scroll down the administrative computer files until you see the file that you want to transfer. Highlight the file by one click of the mouse then click on the arrow pointing to the left. The file will transfer to the PC.
6. To create a table for mail-merging in Word, open the file, click on Edit/Select All. Then click on Table/Convert Text to Table and fill in the appropriate information. Click OK and the table will be formed. Check to make sure the addresses are the appropriate ones for the time year – home addresses during summer and box numbers during the school year. Call extension 4420 if you have questions about this.
How do I import Administrative Computer Data Into ClassMaster? Top of page
Note: Students are adding and dropping classes throughout the term. You will need to update your list manually once you have imported this data.
1. Through your web browser, connect to the administrative computer web page. Select Data Import of Classes.
2. Next, start the ClassMaster program.
3. Under the "File" menu, select the "Import" option. When you do this, a screen entitled "Import Format" will appear. Beside the "Field Separator" prompt, select the option "Characters" by clicking on the circle beside it. Next, type a semicolon (;) in the box to the right of the option.
4. Next to the "Record Separator" prompt, select the "LF" option by clicking on the circle to the left of it.
5. Then click on the "Select Fields" button at the bottom of the box. This will cause a window entitled "Import Fields" to appear on the screen.
*In order to select the following fields, click on the circle to the left of the option with your mouse pointer. If the fields are not selected in this order, the information you import into ClassMaster will be incorrect. You will need to do this step each time you startup the ClassMaster program.
6. Select the "Number" option for
student ID number.
Select the "Name" option.
Select the "Last, First Middle" option.
Select the "Gender" option.
Select the "Birth Date" option.
Select the "Phone1" and "Phone2" options. These options will be the location of
the students email address and their campus phone.
When you are finished, the format box
at the bottom of the page should read:
Number;Name(Last,-First-M.);Gender;Birthdate;Phone1;Phone2<lf>
*If it does not look like this, you will need to clear the selections from the "Import Fields" box and re-select the information. If the selected information is incorrect, so will the imported information.
Select the "OK" button in the top, right hand corner.
Select the "OK" button again.
7. Now, a box entitled "Open" will appear on you screen. This is where you identify the file to be imported into the ClassMaster program. In the "Look in" box at the top, click on the drop-down arrow and brows to the location of your file, e.g., "My Documents."
8. In the "File name" box at the bottom, delete any given text.
9. In the box to the "Files of type" box at the bottom, click on the drop-down arrow and select "All Files (*.*)".
10. Now the name of your file should appear in the box in the center. To insert the file into the Classmaster program, double click on the file name. The student information should then be imported into the Classmaster program.
11. After you have imported the file, go to File/Save. Select your "Save in" location and type in a "File name." Do not change the "Save as type." Click on "Save." You can choose to setup a password now or do it later.
12. Finally, you may want to "drag" the temporary import file that is in the "My Documents" folder to the "Recycle Bin" or "Trash."
13. ClassMaster is ready for use.
How do I use the distribution lists? Top of page
1. In any Internet browser, access the webpage https://my.mvnu.edu .
2. At the very top of the page on the left-hand side, log in to the portal by using your email username and the password you created when you did Create My Account. (If you have not created your account, click here for instructions.)
3. At the top of the page on the right-hand side, click on "Employee Pages".
4. On the left-hand side, click on "Directories and Email Lists".
5. On the right-hand side under "Email Lists", click on the appropriate category.
6. Click on Send Email to All Faculty (or whatever distribution list it is). This opens a new Mail To window in the Outlook client with the names in the Bcc field. Go to Step 9. (Note: If you do not have the Outlook client installed, this will not work. You can contact the TSC at ext. 5555 or tsc@mvnu.edu to have the client installed on your MVNU computer.)
Or, if that does not work, highlight the list of names and do an Edit/Copy.
7. Go to Outlook and create a new mail message.
8. Click in the Bcc field. Do an Edit/Paste. That will paste the list of names in the Bcc field.
9. You do need to put someone in the To field. You can put your name in the To field.
10. Compose your message and send.
File Management
Where can I find Additional Information? Top of page
For Information on DVD:
http://www.dvddemystified.com/dvdfaq.html
Understanding CDs:
http://www.osta.org/technology/cdqa.htm
SharePoint Top of page
What is SharePoint? (pdf)
Tip Sheet - Renaming Files or Folders on SharePoint (pdf)
File Name Restrictions on SharePoint (pdf)
Tip Sheet - Enhanced Document Button on SharePoint (pdf)
Tip Sheet - Living With SharePoint Made Easier (pdf)
How do I access the files that were on the H: and K: drives? Top of page
To access files
that were on the H: or K: drive
o
Open Internet
Explorer.
o
On the Favorites bar, click on
MVNU SharePoint or in the address
bar, type in https://ishare.mvnu.edu.
§
A logon
screen pops up. Put in your email username and password. Click OK.
§
This logs
you onto SharePoint where the network files are located.
o
To access your
H: drive.
§
Click on
the My SharePoint Files link at the
top.
§
You should
see the folder with your username as
well as any other user’s folders to which you have access.
§
Click on
your username to expand the folder
and see additional folders. Keep doing this until you find the folder/file you
want.
§
Click on a file
to Open or
Save it.
§
Click on the
checkbox to the left of a folder or
file to open the Ribbon interface for
more options.
o
To access the K:
drive.
§
There are three
links at the top, Restricted,
Read Only, and
Shared that correspond to the same folders on the previous K: drive.
Click on the appropriate link to open it.
§
Under
each one, you will see the following 10 divisions. Click on the appropriate
division to open it.
|
|
² |
Academic
Affairs Division |
² |
Institutional Research and Compliance |
|
|
² |
Campus
Ministries Division |
² |
NCO
District Office |
|
|
² |
Enrollment
Management Division |
² |
Presidents
Office |
|
|
² |
Finance and
Management Division |
² |
Student
Development Office |
|
|
² |
Graduate
and Professional Studies Division |
² |
University
Relations |
§
Click
on a file to Open or
Save it.
§
Click on
the checkbox to the left of a folder
or file to open the Ribbon interface
for more options.
Issues with Naming files and and folders. Top of page
Simplify those long,
complicated file and folder names. They mess with Windows’ mind and may
cause issues in SharePoint!
Before June 20, Novell was
used for file management. Novell basically didn’t care how long the file
and folder names were or what characters you used. When we migrated to
SharePoint on June 20, Novell file management was replaced by Windows file
management. Windows doesn’t like long names, and it certainly doesn’t like
most special characters like quotes and ampersands.
So, a folder name like “Barnes & Noble_com
- Books Level Three Leadership, by James G_ Clawson, Paperback, REV_files”
messes with Windows’ and SharePoint’s
minds big time! SharePoint may allow you to create a name like this, and then
deny you access to a site then next time you log in!
Suggestions:
·
Think about ways to
shorten file and folder names.
·
Use underscores
instead of questionable special characters.
·
Avoid commas and
periods.
·
Don’t use ampersands.
Are you have trouble accessing SharePoint from your home computer or your iPad? Top of page
Here’s what your peers are saying:
1)
If you are using a
non-MVNU issued Windows computer, preface your login name with “ad\”. So,
Joe Doe’s login name would be ad\jdoe.
2)
If you are using an
iPad, Linux, or non-MVNU issued Mac, you don’t need the “ad\”.
Bottom line: Try logging in to SharePoint with
“ad\”. If that doesn’t work, try logging in to SharePoint without it.
MOODLE
What is Moodle? Top of page
Moodle is the new online learning system that is replacing Blackboard. It is a Course Management System (CMS), also known as a Learning Management System (LMS) or a Virtual Learning Environment (VLE). Educators can use this application to create effective online learning sites.
Some non-traditional courses will begin using Moodle Fall 2010. Traditional faculty can choose to begin using Moodle for courses Fall 2010. Beginning with Summer 2011, all courses will be created on the Moodle platform. You can contact Dr. Damon Osborne at ext. 4717 for questions, training, and assistance with Moodle. Note: MVNU has access to Blackboard until July 1, 2011.
Traditional faculty can fill out the online Moodle Course Request Form at http://helpdesk.mvnu.edu/instructorres.html to request a course. Non-Traditional courses are created by the following people:
School of Business - Judy Clevenger
School of Education and Professional Studies - David Baker
School of Theology and Philosophy - Andy Bolerjack
What is the difference between Online and iLearn? Top of page
Online refers to courses that meet only in the online format - not in the classroom. The URL for online courses is http://online.mvnu.edu/ Online courses have 24/7 technical support. At the logon screen, in the upper left hand corner under the MVNU logo, there is a "Help Center" box. Click on the link for Launch The Help Center.
iLearn refers to courses that do meet in a classroom. The URL for iLearn (classroom courses) is http://ilearn.mvnu.edu/ For technical support for classroom courses, contact the Technical Support Center at x5555 or tsc@mvnu.edu.
Some students may have classes in both formats: Online and iLearn. You will need to logon to the appropriate URL to access the course content for each format.
Excellent "How To" resource for Moodle Top of page
An excellent resource for Moodle for both faculty and students can be found at http://moodle.org/. You can create an account and search the site for "how to" instructions or join a forum and ask a question. There is a demonstration site that you can explore to become more familiar with Moodle.
In addition, most Moodle pages have a link at the bottom left called "Moodle docs for this page." The link opens explanations and instructions for the usage of the page you are on.
INTERNET EXPLORER
Keyboard Shortcuts Top of page
Here are a few keyboard shortcuts that help with common Internet Explorer tasks.
Ctrl + enter: Use this shortcut to avoid having to type www. and .com inside the address bar. For example, just type “yahoo” (without quotes) in the address bar, press control + enter, and IE will fill in the rest and take you to Yahoo's homepage. This shortcut only works for .com domains.
Ctrl + L: Brings up a dialogue box so that you can load a new webpage.
Ctrl + N: Opens a new window.
Ctrl + W: Closes the active window.
Ctrl + A: Selects everything on the page.
Ctrl + P: Prints the current page or selected text.
Ctrl + F: Activates the find command.
Web Tip Top of page
If you're in Internet Explorer and you want to keep the page you are on and follow a link at the same time, hold down Shift to open the link in a new window.
How can I change the font size for a website I am viewing? Top of page
If you’re fighting eyestrain because of a website’s small font size, you might want to make the font bigger and easy to read. In Internet Explorer, go to View/Text Size and choose a larger size.
However, many modern websites use cascading style sheets which do not allow you to change the text size through the View menu. You can still thwart the web designers who use that small font.
1. In Internet Explorer, Go to Tools/ Internet Options/General tab
2. Click on the Accessibility button.
3. Check the box that says “Ignore font sizes specified on web pages.”
4. Click OK. Click OK again. Now you can change the font size to your liking.
How can I search a web page? Top of page
1. Click any place on the window or frame first to make it "active."
2. Press CTRL + F on your keyboard to launch the Find feature.
3. Then type in the word you're looking for and click the Find Next button.
How can I manage Cookie files? Top of page
1. In Internet Explorer, on the menu bar, click on Tools/Internet Options.
2. Click on the Privacy tab.
3. This is where you can manage Cookies. The Slider Settings allows you to set a higher or lower restriction on Cookies and applies to all websites you visit. The Edit button will allow you to enter websites to Block or Allow Cookies.
4. Warning: You need to be aware that restricting or shutting off Cookies can affect access to some websites. This is especially true on websites you have setup an account or profile.
How can I print the selected area of web pages? Top of page
1.
Highlight the text and graphics you want to print.
2. Choose Print from the File menu or use the Ctrl + P keyboard combination to
pull up the Print dialog box.
3. Under Print Range, choose Selection.
4. Print
MACs
Fonts for use on PCs Top of page
The following is a
table of PC (Windows) fonts. The first column shows the Windows font name in the
corresponding style and the size for each is 18. The second column indicates
(yes or no) if there is a corresponding font on the MAC.
Also, on the MAC, in Word or PowerPoint,
you can go to View>Formatting Palette. On the Formatting Palette, go to
Font>Name>Font Collections>Windows Office Compatible to find many of the fonts
listed below in the PC (Windows) Fonts column. If you use the Windows Office
Compatible fonts, your document should display with better results on the PC.
|
PC (Windows) Fonts |
MAC Font |
|
Agency FB |
No |
|
Algerian |
NO |
|
Arial |
Yes |
|
Arial Black |
Yes |
|
Arial Narrow |
Yes |
|
Arial Rounded MT Bold |
Yes |
|
Arial Unicode MS |
Yes |
|
Baskerville Old Face |
Yes |
|
Bauhaus 93 |
Yes |
|
Bell MT |
Yes |
|
Berlin Sans FB |
No |
|
Berlin Sans FB Demi |
No |
|
Bernard MT Condensed |
Yes |
|
Blackadder ITC |
No |
|
Bodoni MT |
No |
|
Bodoni MT Black |
NO |
|
Bodoni MT Condensed |
No |
|
Bodoni MT Poster Compressed |
No |
|
Book Antiqua |
Yes |
|
Bookman Old Style |
Yes |
|
Bookshelf Symbol 7
(Bookshelf Symbol 7) |
Yes |
|
Bradley Hand ITC |
No |
|
Britannic Bold |
Yes |
|
Broadway |
No |
|
Brush Script MT |
Yes |
|
Calibri |
Yes |
|
Californian FB |
No |
|
Calisto MT |
Yes |
|
Cambria |
Yes |
|
Cambria Math |
No |
|
Candara |
Yes |
|
Castellar |
No |
|
Centaur |
No |
|
Century |
Yes |
|
Century Gothic |
Yes |
|
Century Schoolbook |
Yes |
|
Chiller |
No |
|
Colonna MT |
Yes |
|
Comic Sans MS |
Yes |
|
Consolas |
Yes |
|
Constantia |
Yes |
|
Cooper Black |
Yes |
|
Copperplate Gothic Bold |
Yes |
|
Copperplate Gothic Light |
Yes |
|
Corbel |
Yes |
|
Courier New |
Yes |
|
Curlz MT |
Yes |
|
Edwardian Script |
Yes |
|
Elephant |
No |
|
Engravers Mt |
Yes |
|
Eras Bold ITC |
No |
|
Eras Demi ITC |
No |
|
Eras Light ITC |
No |
|
Eras Medium ITC |
No |
|
Estrangelo Edessa |
No |
|
Felix titling |
No |
|
Footlight MT Light |
Yes |
|
Forte |
No |
|
Franklin Gothic Book |
Yes |
|
Franklin Gothic Demi |
No |
|
Franklin Gothic Demi Condensed |
No |
|
Franklin Gothic Heavy |
No |
|
Franklin Gothic Medium |
Yes |
|
Franklin Gothic Medium Condensed |
No |
|
Freestyle Script |
No |
|
French Script MT |
No |
|
Garamond |
Yes |
|
Gautami |
No |
|
Georgia |
Yes |
|
Gigi |
No |
|
Gill Sans MT |
Yes |
|
Gill Sans MT Condensed |
No |
|
Gil Sans MT Ext Condensed Bold |
No |
|
Gill Sans Ultra Bold |
Yes |
|
Gill Sans Ultra Bold Condensed |
No |
|
Cloucester MT Extra Condensed |
Yes |
|
Goudy Old Style |
Yes |
|
Goudy Stout |
No |
|
Haettenschweiler |
Yes |
|
Harlow Solid Italic |
No |
|
Harrington |
No |
|
High Tower Text |
No |
|
Impact |
Yes |
|
Imprint MT Shadow |
Yes |
|
Informal Roman |
No |
|
Jokerman |
No |
|
Juice ITC |
No |
|
Kartika |
No |
|
Kristen ITC |
No |
|
Kunstley Script |
No |
|
Latha |
No |
|
Lucida Bright |
Yes |
|
Lucida Calligraphy |
Yes |
|
Lucida Console |
Yes |
|
Lucida Fax |
Yes |
|
Lucida Handwriting |
Yes |
|
Lucida Sans |
Yes |
|
Lucida Sans Typewriter |
Yes |
|
Lucida Sans Unicode |
No |
|
Magneto |
No |
|
Maiandra GD |
No |
|
Manga |
No |
|
Marlett(Marlett) |
Yes |
|
Matura MT Script Capitals |
Yes |
|
Microsoft Sans Serif |
Yes |
|
Mistral |
Yes |
|
Modern No 20 |
Yes |
|
Monotype Corsiva |
Yes |
|
MS Mincho |
No |
|
MS Outlook
(MS Outlook) |
No |
|
MS
Reference Sans Serif |
Yes |
|
MS
Reference Speciality
(MS Reference Speciality) |
Yes |
|
MT
Extra
(MT Extra) |
Yes |
|
MV Boli |
No |
|
Niagara Engraved |
No |
|
Niagara Solid |
No |
|
OCR A Extended |
No |
|
Old English Text MT |
No |
|
Onyx |
No |
|
Palace Script MT |
No |
|
Palatino Linotype |
Yes |
|
Papyrus |
Yes |
|
Parchment |
No |
|
Perpetua |
Yes |
|
Perpetua Titling Mt |
Yes |
|
Playbill |
Yes |
|
Poor Richard |
No |
|
Pristina |
No |
|
Raavi |
No |
|
Rage
Italic |
No |
|
Ravie |
No |
|
Rockwell |
Yes |
|
Rockwell Condensed |
No |
|
Rockwell Extra Bold |
Yes |
|
Sabon |
No |
|
Script MT Bold |
No |
|
Segoe UI |
No |
|
Showcard gothic |
No |
|
Shruti |
No |
|
Snap ITC |
No |
|
Stencil |
Yes |
|
Sylfaen |
No |
|
Symbol
(Symbol) |
Yes |
|
Tahoma |
No |
|
Tempus Sans ITC |
No |
|
Times New Roman |
Yes |
|
Trebuchet MS |
Yes |
|
Tunga |
No |
|
TW
Cen MT |
No |
|
TW
Cen MT Condensed |
No |
|
TW
Cen MT Condensed Extra Bold |
No |
|
Verdana |
Yes |
|
Viner Hand ITC |
No |
|
Vivaldi |
No |
|
Vladimir Script |
No |
|
Vrinda |
No |
|
Webdings
(Webdings) |
Yes |
|
Wide
Latin |
Yes |
|
Wingdings
(Wingdings) |
Yes |
|
Wingdings 2
(Windings 2) |
Yes |
|
Wingdings 3
(Windings 3) |
Yes |
How can I replace all of the fonts in a PowerPoint presentation? Top of page
1. On the Menu bar, go to
Format>Replace Fonts.
2. Under Replace, if the font you want to replace is not displayed, click on the
drop-down arrow and select the font to be replaced.
3. Under With, click on the drop-down arrow to select the desired font.
4. Click on the Replace button
5. When it has completed replacing the fonts, click on the Close button.
Safari
Keyboard Shortcuts Top of page
Here are
a few keyboard shortcuts that help with common Safari tasks.
•
Command
+ enter: Use this shortcut to avoid
having to type www. and .com inside the address bar. For example, just type
“yahoo” (without quotes) in the address bar, press control + enter, and Safari
will fill in the rest and take you to Yahoo's homepage. This shortcut only works
for .com domains.
•
Command
+ L: Brings up a dialogue box so that you
can load a new webpage.
•
Command
+ N: Opens a new window.
•
Command
+ W: Closes the active window.
•
Command
+ A: Selects everything on the page.
•
Command
+ P: Prints the current page or selected
text.
•
Command
+ F: Activates the find command.
How can I search a web page? Top of page
1. Click
any place on the window or frame first to make it "active."
2. Press
Command + F on your keyboard to launch the Find feature.
3. Then
type in the word you're looking for and click the Find Next button.
How can I manage Cookie files? Top of page
1. In
Safari, at the top of the screen, click on Safari/Preferences.
2. Click
on the Privacy tab.
3. This
is where you can manage Cookies. The Bullet Settings allows you to set a higher
or lower restriction on Cookies and applies to all websites you visit.
4.
Warning: You need to be aware that restricting or shutting off Cookies can
affect access to some websites. This is especially true on websites you have
setup an account or profile.
How can I view Cookie files? Top of page
1. In
Safari, at the top of the screen, click on Safari/Preferences.
2. Click
on the Privacy tab.
3. Click
on Details.
4.
Warning: If you delete or change any of these files, access to websites you
frequently visit can be affected and/or restricted.
Outlook 2011
How can I use the Outlook client for Mac on my MVNU Macbook (laptop) at home? Top of page
NOTE: You must logon to your Mac and access Outlook
for Mac on campus before you take your
computer off campus to use. After you've had your email configured on campus
through Outlook for Mac and you are off campus, follow these steps:
How do I set the Spell Checker? Top of page
NOTE:
Spell Check does not check the Subject line of a message.
You can
set it to automatically check spelling before sending. Do the following to set
this option:
1. Go to
Edit>Spelling and Grammar.
2.
Select any options you want.
1. Go to
Outlook>Preferences>Signatures.
2. In the E-Mail Signature box, type and format your signature.
3. Click on the plus (+) and title your custom signature.
4. In the Signature box customize your signature.
If you
do not want to add your signature to all outgoing messages, you can still add it
to individual messages by doing the following:
1. In
number 2 above, go into the Default Signatures and select the signature for your
account.
on
the toolbar.
PC Applications (Windows 7)
OFFICE 2010
Microsoft's Software Assurance Home Use Program (HUP) Top of page
FROM: Information Technology Services (ITS)
Below is an explanation of WAH (Work-at-home) and HUP (Home-use-program):
WAH (Work-at-home): "grant to their faculty and staff the right to use a second copy of a limited selection of products on either a home or portable computer for work-related purposes". NOTE: Office and other products are eligible, but restricted for work-related purposes.
HUP (Home-use-program): "your faculty and staff members can get the Microsoft Office system programs to use on their home computer for both work and personal use at a nominal cost". NOTE: Office products only, but can be used for non-commercial use (both work and personal use is allowed).
Did Office 2010 lose my favorite settings? Top of page
Why doesn’t your Insert key
replace
characters when you type like it used to do? Why doesn’t Word warn you
about grammar errors anymore? Why doesn’t Excel allow you to double click
the cell to edit directly in the cell?
These are all options that you can turn on and off to
set up Office 2010 for your preferences. Word, Excel, and PowerPoint each
have their own options, but the process of setting up your preferences is the
same.
1.
Click on the File
tab and then select Options in the left-hand column to open the Options
window.
2.
On the Options window,
click a topic in the left-hand column to see all the options you can set for
that topic. For example, to make the Insert key replace characters
when you type in a Word document, (a) click Advanced in the left-hand
column, and (b) on the list of Editing Options, select Use the Insert
key to control overtype mode.
EXCEL 2010
Customize Quick Access Toolbar Top of page
1. Click on the drop-down arrow to the right of the Quick Access Toolbar and select More Commands.
2. Under Choose commands from, leave Popular Commands or click on the drop-down arrow to select from All Commands.
3. The available commands will show in the pane on the left. Highlight a command, e.g., Quick Print, then click on the Add button between the two panes. The Quick Print command will appear in the right-hand pane.
4. When you have finished adding your desired Quick Access commands, click OK.
How do I freeze headings in a spreadsheet? Top of page
When working in a long spreadsheet, it's easy to forget what information belongs in each column once you scroll past the headings. Here's an easy way to keep track of the information each column holds.
1. Highlight the rows and/or columns you want to freeze.
2. On the Ribbon, go to View>Window>Freeze Panes.
3. Click on the drop-down arrow and select Freeze Panes.
Once you freeze the column headings, they will remain visible as you scroll through the rest of your spreadsheet. Undo this action by going to View>Window>Freeze Panes, click on the drop-down arrow and select Unfreeze Panes.
How do I change a title in a column from horizontal to vertical? Top of page
If you have a title that would look better vertical than horizontal, here's how to invert it:
1. Select the cell that contains your title and the cells you
want the title to span.
2. On the
Ribbon, go to Home>Cells>Format>Format Cells.
3. Click
on the Alignment tab.
4. In the
degrees box, type 90.
5. Under
Text Control, check Merge Cells.
6. Click
on OK.
Or do the following:
1. Select the cell that contains your title and the cells you
want the title to span.
2. On the
Ribbon, go to Home>Cells>Format
3. Click on the Orientation icon (looks like the letters ab slanted with an
underline) and make your selection from the options provided.
How do I do an AutoSum? Top of page
Adding cell values in Excel is a simple process. Excel presents a few different methods for finding the sum of any number of cell values. For the purpose of this example, assume we have number values in cells A1, A2, and A3.
Here are two possible ways for compiling an AutoSum:
1. The proper way to add up the values of cells A1, A2, and A3 is to type "=SUM(A1:A3)" (without quotes) in any cell other than the three you'd like to total. Hit return or tab when finished entering the code to see the total of the three cell values.
2. A quicker way to sum multiple cells is to use the AutoSum function button. The AutoSum function button is found on the Ribbon, go to Home>Editing and click the AutoSum button (looks like a jagged uppercase "E").
To use the AutoSum button follow these directions:
1. Single-click any cell on the page except for the cells you'd like to sum.
2. On the Ribbon, go to Home>Edting>AutoSum. Select Sum on the AutoSum button.
3. You should see a "=SUM()" appear in the cell you single-clicked on.
4. Find cell A1 and then press and hold down your left mouse button. This will make the selection box appear around the cell.
5. Continue holding down the left mouse button and then drag the selection box around cells A2 and A3.
6. When you have the selection box appearing around all three cells, hit Return or Tab on your keyboard.
7. The sum will appear in the cell you selected.
How Can I copy the formatting of one cell to another? Top of page
You can copy formatting with the Format Painter. To do this:
1. Select the cell from which you want to copy the formatting.
2. Go to Home>Clipboard. Click the Format Painter on the Standard toolbar. It looks like a paintbrush.
3. Select the cell or cells you want to format.
How can I copy an entire worksheet to another workbook? Top of page
Here is a timesaving tip to copy an entire worksheet (a page within a workbook) of information—such as a list of items for a monthly inventory—from one workbook (Excel file) to another.
To copy an entire sheet to another workbook:
1. Open the workbook into which you want to paste the copied sheet.
2. Switch to the workbook that contains the sheet you want to copy.
3. Right-click the Sheet tab of the sheet you want to copy, and then click Move or Copy on the shortcut menu.
4. From the To book drop-down menu, select the workbook that will receive the sheet. (To copy the selected sheet to a new workbook, click New book on the drop-down menu.)
5. Select the Create a copy check box. (If you don't select this check box, the sheet will be moved instead of copied.)
6. Click OK.
How can I make the gridlines in Excel more visible? Top of page
Many times the gridlines in Excel are not very visible. By default the gridlines are a light gray. You can change the gridlines to a different color by following these steps:
1. Go to the File Tab> Options.
2. Click on Advanced at the left.
3. On the right, scroll down to Display options for this worksheet. You can click on the drop-down arrow to select a worksheet.
4. Make sure the Show gridlines box is checked.
5. For Gridline color, click on the drop-down arrow and select your color.
6. Click OK. This changes the color of the gridlines for the selected book or worksheet.
How can I copy an Excel spreadsheet into a Word document? Top of page
1. In Excel, highlight the spreadsheet that you want to include in the Word document.
2. Go to Home>Clipboard>Copy or right-click on the highlighted area and select Copy to copy it. Now go to the Word document.
3. Place the cursor where you want to put the Excel information then right-click. You will see Paste with options underneath. You can select your Paste Options now.
4. If you want to change your Paste Options, at the bottom right corner of the Excel information, you'll find the Paste Options button. Click the down arrow. Two of the options include the words "and link to Excel." Select one of those, depending on the look you want. With the link, if the Excel file is changed, the Word table will be changed also if the two files remain on the same computer.
5. Or, you can simply copy the Excel information to the Word document. Click the arrow on the Paste Options button. Select either "Keep source formatting" or "Match Destination Table Style."
How can I create a PDF file? Top of page
From Excel, PowerPoint, or Word:
1.
Go to File>Save & Send>Create PDF/XPS Document.
2. Click on the Create PDF/XPS Document button.
3. In the next window, the PDF file type comes up by
default.
4. Give the file a name or use the same name as the
original document.
5. Select the location to save the file.
6. Under Optimize for: You can select Minimum
size (publishing online) if it is a large file and you want it compressed to
email to someone.
7. Click on the Publish button. Your PDF file has
been created.
Also, you can create a PDF file by doing the following:
1. Go to File>Save As.
2. In the Save As window, under Save as type: click on the drop-down arrow and select PDF (*.pdf).
3. Give the file a name or use the same name as the original document.
4. Select the location to save the file.
5. Under Optimize for: You can select Minimum
size (publishing online) if it is a large file and you want it compressed to
email to someone.
6. Click on the Save button. Your PDF file has
been created.
PowerPoint 2010
How can I make a PowerPoint presentation file smaller? Top of page
If you have a PowerPoint presentation with pictures in it, you can reduce the size of the file by changing the picture file type and/or compressing the pictures. This will make the PowerPoint file size smaller which will make accessing the file quicker, speed editing, and facilitate presentation. What you want to do is make sure that any picture files are inserted as .JPG or .GIF.
To do this on a new presentation:
1. First, you DO NOT want to do a Copy/Paste. When you do a
Copy/Paste, even if the file type is .JPG or .GIF, Windows changes the file type
to .BMP (bitmap). Bitmap files are MUCH larger than the .JPG or .GIF. Therefore,
if you find a picture on the Internet, right click on the picture and select
Save Picture As. Give it a name and remember where you save it. Check Save as
type and make sure it saves as a .JPG or .GIF. If it does not
save as a .JPG or .GIF, then do the following:
2. Open Windows Explorer, find the picture file, right-click on it, go to Open
With and select Paint. If Paint is not an option, select Choose default program. In the
Programs window, find and select Paint. Check the box to Always use the selected
program to open this kind of file. Click OK. This will open the picture in
Paint. After you open the files in Paint, click on tab to the left of the Home
tab. Go to Save as and select JPEG pictur or GIF picture. Choose where you want to save it and give it a
file name (or leave file name as is). Click on Save.
Now you are ready to insert the picture into your PowerPoint presentation.
1. In PowerPoint, go to the slide where you want to insert
the picture.
2. Place your cursor where you want the picture inserted. If you cannot get it
in the exact location, you can always move the picture later.
3. On the Ribbon, go to Insert>Images>Picture. You may need to change the location
to find the picture you want to insert. Select the picture and
click Insert.
Do this for EVERY picture you want to insert.
If you have an existing PowerPoint file, do the following:
It is suggested that you find the file and make a copy first. That way if you have any problems throughout the process, you will not lose ALL of your work.
1. In your PowerPoint file, click on any picture to select it.
2. On the Ribbon, go to Picture Tools>Format>Adjust>Compress Pictures.
3. In the Compress Pictures dialog screen, uncheck the box to Apply to selected pictures only.
4. Under Target output, select Screen (150 ppi): good for Web pages and projectors.
5. Click OK.
6. Now you will want to Save the file. You may want to do a File>Save As and give it a new name.
How do I set one of my own pictures as the background for slides? Top of page
1. Go to Design>Background and click on the small square icon at the lower right.
2. In the Format Background window, click on Fill at the left.
3. On the left, select Picture or texture fill.
4. Under Insert from, click on the File button. Locate the file you want to set as the background and select it. Click on Insert.
5. Under Transparency, use the slide bar or the percentage window to set the transparency value.
6. To apply to only one slide, click Close. To apply to all of the slides, click Apply to All, then click on Close.
Word 2010
How can I turn on/off the automatic numbering or bullets? Top of page
1. In Word, go to File>Options.
2. Click on Proofing at the left.
3. On the right, click on AutoCorrect Options, and then click the AutoFormat As You Type tab.
4. Under Apply as you type, select or clear the Automatic bulleted lists check box or the Automatic numbered lists check box according to your preference.
5. Click on the AutoFormat tab. Under Apply, select or clear the Automatic bulleted lists check box according to your preference.
6. When finished making changes, click OK. Click OK again.
How do I automatically save open documents? Top of page
Please Note: This is not a substitute for manually saving documents. You must save your document initially for auto-save to work as intended. It is intended to allow recovery of a document in case of a power failure or some other type of failure. You must still save documents manually and frequently to prevent loss of data.
1. Go to File>Options.
2. On the left, click on Save.
3. On the right, select Save AutoRecover information every check box.
4. In the minutes list, use the up or down arrows to specify how often you want the program to save your data.
5. Do not change the AutoRecover file location or the Default file location.
6. Click OK.
Printing Issues Top of page
Tip Sheet - Printers (pdf)
Tip Sheet - Accessing CX (CARS), Reset PPopup (PCounter), Audio Manager (pdf)
Printing to Nuevera120 (Docutech) from Windows 2010 (pdf)
Printing to Fiery from Windows 2010 (pdf)
Xerox Workcenter Scan to Email Instructions (pdf)
Error message when trying to scan to email on Xerox Multi-Function Copier. Top of page
Sometimes, you may get an error message on the MFC when trying to scan to email. It may be that there has been a loss of connection for some reason. Please try the following.
1. Turn off the MFC and then unplug it from the wall.
2. There should be an ethernet cable (network cable) which should be unplugged
also.
3. Leave everything unplugged for at lease a minute and then plug them in again
and turn on the MFC.
4. Try the scan to email again.
5. If the code persists after you have unpluged everything, then place a call to
the service number on the copier. It should be 866-813-3100. You will need the
serial number for the MFC when you call.
Windows 7 Top of page
Quick Tips - What's New in Windows 7? (pdf)
Tip Sheet - Accessing CX (CARS), Reset PPopup (PCounter), Audio Manager (pdf)
Tip Sheet - Printers (pdf)
Tip Sheet - Install VPN on Windows 7 laptop (pdf)
Tip Sheet - Living With SharePoint Made Easier (pdf)
Tip Sheet - Snipping Tool (pdf)
Tip Sheet - Sticky Notes Tool (pdf)
WARNING! You must log onto that new laptop once on campus!
Shortcuts Top of page
You can cut and paste any text or data from one Windows application to another. The copied information is held on the clipboard until you press paste.
Here's how to easily highlight a section of a document or webpage:
1. Place the cursor
at the beginning of the text you want to highlight.
2. Hold down the Shift key and click where you want the highlight to stop.
Terminology Top of page
A. Browse—Looking in various drives or folders through a window such as Save As or Open.
B. Control Buttons
1. Close—The button at the extreme of the Title Bar, looks like an “X”, that can be used to close the window.
2. Maximize—This button is to the left of the Close button and can be used to maximize the window.
3. Minimize—This button is to the left of the Close button, looks like a “-“ sign, and can be use to remove the window from the screen without actually closing it. The application remains open and is represented by a button on the Task Bar.
C. Desktop—This is the working area of the computer screen which contains applications, folders, icons, etc.
D. Menu Bar—This bar appears at the top of a window and lists various commands available to the application. The commands appear when you click on a menu title.
E. Mouse Actions
1. Click—This is when you press and release a mouse button and is normally used to refer to the left mouse button.
2. Click and Drag—Moving an item by selecting it, then pressing down the left mouse button while moving the mouse to the preferred location, then releasing the left mouse button.
3. Double-click—Pressing rapidly and releasing the left mouse button twice on a selected item without moving the mouse.
4. Right-click—When right clicking on selected item, a context menu with useful options appears for that item.
5. Select—Clicking once with the left mouse button on a particular item.
F. Scroll bar—The bar that appears at the bottom or right edge of a window that indicates not all of the document is displayed. The scroll bar is used to move horizontally and vertically through the document.
G. Start Button—The button at the bottom left of the screen that provides access to various tasks and applications.
H. System Tray (also called Notification Area)—The area at the bottom right of the screen that is used to display various functions.
I. Task Bar—The bar that appears at the bottom of screen and contains (from left to right) the Start button, the Task buttons, and the System Tray.
J. Title Bar—The horizontal bar along the top of a window that contains (from left to right) the window menu, the name of the application, and the control buttons.
K. Tool Bar—The horizontal bar that appears at the bottom of the desktop and contains icons for commonly used applications.
L. Window—The rectangular area on the screen in which you view a document or file.
File Restrictions When Naming a File to use on a PC Top of page
Windows NTFS file systems have the following restrictions that may not apply to MAC’s:
- Length: 255 for individual files including the path (Note: The total path includes all nested folders.)
- Cannot use the following characters " * : < > ? \ / |
- It is highly recommended that the use of . (dot) and space be eliminated
- Should not assume case sensitivity
If a MAC users follow these simple rules, there should not be any problems for them when opening the file on a PC.
WARNING! You must log onto that new laptop once on campus! Top of page
Getting a new laptop this summer? Before you take that laptop home or
on vacation with you, you must logon at least one
time from your desk while you are connected to the network. Why? The
first time you logon to a new computer, your profile information is downloaded
from the network. If you skip this important step, you might not be able to use
your computer off campus.
How do I logon to my new Windows 7 computer? Top of page
1. When you first start your computer, a screen will come up that says “Press CTRL+ALT+DELETE to log on”.
2. At the next screen, put in your email username and password then press Enter to logon. This logs you onto your computer.
How do I create a new Library? Top of page
To create a new library:
1. Click the Start button.
2. Click Computer.
3. In the left pane, right-click on Libraries. Go to New and select Library.
4. Type a name for the Library, and then press Enter.
How do I add files or folders to a new Library I created? Top of page
1. Click the Start button.
2. Click Computer.
3. In the navigation pane (the left pane), select the new library you created. In the right-hand pane, click on the Include a folder button.
4. In the next window, navigate to the folder that you want to include and single-click to select it. Click on the Include folder button at the bottom.
5. To add additional folders, in the right-hand pane toward the top where it says "Includes: 1 location", click on the "1 location" link.
6. In the next window, click on the Add button.
7. In the next window, navigate to the folder that you want to include and single-click to select it. Click on the Include folder button at the bottom.
8. Repeat steps 5-7 for each fold you want to include.
If I delete a Library I created, will the folders/files be deleted also? Top of page
Libraries are a way to manage your documents, music, pictures, and other files. You can browse your files the same way you would in a folder, or you can view your files arranged by properties like date, type, and author.
In some ways, a library is similar to a folder. For example, when you open a library, you will see one or more files. However, unlike a folder, a library gathers files that are stored in several locations. This is a subtle, but important, difference because Libraries do not actually store your items. They monitor folders that contain your items, and let you access and arrange the items in different ways. Therefore, if you delete a library, the folders and files remain in their original locations - they will not be deleted with the Library.
How can I find out if an email message is a virus or a hoax? Top of page
You can check out the following websites for information on viruses and hoaxes.
Hoaxes:
http://vil.nai.com/vil/hoaxes.aspx
http://www.symantec.com/security_response/threatexplorer/risks/hoaxes.jsp
Viruses:
http://www.mcafee.com/us/mcafee-labs/threat-intelligence.aspx
http://www.symantec.com/security_response/
What is adware/spyware/malware? Top of page
In summary:
Spyware is software that tracks your actions and/or internet use
Spyware can capture your keystrokes on the keyboard
Adware collects information in order to display advertisements in the web browser
Malware (for "malicious software") is any program or file that is harmful to a computer user including computer viruses, worms, Trojans, and spyware
For additional information information, you can go to the following websites:
http://www.scambusters.org/viruses.html
What are some of the problems caused by adware/spyware/malware? Top of page
Below is a summary of possible problems:
Lots of popup windows in the web browser
Cascading windows that cannot be closed
Slow computer (gets worse over time)
Can take up large amounts of hard disk space
Reduces Internet speed
Cannot access the Internet
Computer restarts on its own
Web browser freezes up
Home page changed in web browser and cannot be reset
Other changes in web browser such as unfamiliar links in Favorites, different default search engine, and new buttons on toolbar
New shortcuts appear on your desktop, your task bar, or even your system tray that you did not put there
Firewall and antivirus software mysteriously turned off
Firewall alerts you to an unknown program or process trying to access the Internet, or one trying to access your computer
Tips for fighting malware (adware/spyware) and viruses Top of page
Install and use an antivirus tool. Antivirus tools are one of the easiest and most comprehensive defenses against malicious code. Commercial antivirus tools include Norton AntiVirus, Trend Micro Pc-cillin, or McAfee VirusScan. There are also free tools such as AntiVir Personal Edition. At home, when you first install an antivirus tool, run a complete scan of your hard drive. Remember to keep your antivirus software current by running its update feature at least once a week. Office computers have Microsoft Forefront installed and the updates are done automatically. It is a good practice to run periodic scans (once a week) on your hard drive.
Get a personal firewall for home. At home, it is a good idea to have a personal firewall. It will stop malicious code that may be installed on your system from communicating across the network and revealing your secrets. MVNU has a firewall installed for office computers.
Keep your systems patched. On your home computer, you should keep your system patched with the critical windows update. New Windows vulnerabilities are discovered almost every day. If you visit Windows Update once a week and make sure you have all the critical updates, your computer will be far safer from attack. Network Computing takes care of the Windows update for office computers.
Keep your browser security settings at Medium or even High. The Medium security setting contains dozens of tweaks that block common malware-propagation techniques. The High setting goes even further, but it may keep legitimate applets and active scripts from running on your machine. You can test out which setting best suits your needs both at home and in the office.
Do not click ‘Yes’ when your browser asks if you want to install/run content from an organization or website you do not know or trust. Be wary of organizations or websites with tweaked names such as “Micro$oft” and “Paypa1”—they are imposters. If your browser pops up a “Do you want to install and run...” message, make sure you know what company it is from. You could be giving someone the same access over your computer that you have. This is also a method that “phishing scams” use to gather your personal information.
Install and run anti-spyware tools to augment your antivirus protection. There is software designed to seek out and delete adware and spyware. The best protection is received by having at least two different anti-spyware tools installed. Two such programs are free for home use and seem to work well together: Ad-Aware and Spybot Search and Destroy. You can download Lavasoft’s free Ad-Aware at http://www.lavasoftusa.com and Spybot Search and Detroy software at http://www.security.kolla.de/ Be aware that there are Ad-Aware imposters that are spyware-installing trojan horses. Download Ad-Aware from Lavasoft’s website only. In addition, Microsoft has a free beta version of their AntiSpyware program that can be downloaded from their website. Remember to check for updates at least once a week. Run scans at least weekly and more often if you are on the Internet frequently.
Do not install a search-help bar in your browser unless it’s from a trusted website. Google and Yahoo! search-help bars are both good tools. Many of the other search helpers actually hi-jack your home page among other problems.
Check to see which companies’ software certificates your web browser is configured to trust. Your browser can be configured to run code from sites in your trusted list without warning you; therefore, make sure you trust every company on your list. In Internet Explorer, go to Tools/Internet Options/Content/Publishers to see if there are companies on your good list. It is fine if there are no companies listed. That just means that there are no trusted sites that can download something to your computer without asking. If there are any companies listed, delete any company you are not familiar with.
Do not run executable email attachments—even if sent by a friend. Most worms today spread by infecting a machine and launching a mass email attack. A machine is infected when the email attachment has been opened or executed. If you get an attachment, don’t double-click it since the virus or worm is launched when the file is opened in the associated program. Be very careful not to execute or double-click on any file with the .exe, .pif, or .scr file extensions. Check with the sender to see if they intended to send you an attachment.
Instructions for running Ad-Aware and Spybot Search and Destroy Top of page
Note: The instructions for running Ad-Aware and Spybot Search and Destroy are general. There may be other message boxes that will display depending on a variety of issues. Just be sure to read each message box thoroughly before taking action.
Ad-Aware
1. Open Ad-Aware
2. You may get a message when you open Ad-Aware saying your definitions are some many days old. Would you like to check for updates now? Click OK.
3. Click Connect. You will receive a message either that there is not a new definitions file (in other words, definitions file is up-to-date) or that new definitions file available. Click OK to install the new definitions file.
4. Click Finish when the installation is complete.
5. When you open Ad-Aware, if the message does not pop up about checking for update, click on the Check for update now link.
6. Follow steps 3 and 4 above.
7. After the updates have been installed, in the main Ad-Aware window, click on the Start button.
8. Under Select a scan mode: select Perform full system scan (a bullet will appear beside the selected item).
9. Click on Search for negligible risk entries to select it. A check mark will appear when it is selected. Click Next.
10. While the scan is running, you can minimize the Ad-Aware window by clicking on the “-“ sign in the upper right corner of the window. You can work on other programs while the scan is running. Ad-Aware will make a sound to indicate that the scan is finished.
11. When the scan is finished, under Summary, the number of New Critical Objects will be reported. Click Next.
12. In the Scanning Results window, right-click on one of the check mark boxes and click on Select All Objects. That will place a check mark in each box. Click Next.
13. A confirmation window will popup with the message of how many objects will be removed and ask Continue? Click OK.
14. Click on the “X” in the upper right corner of the window to close the Ad-Aware window.
Spybot Search and Destroy
1. Open Spybot Search and Destroy.
2. Click on Search for Updates button.
3. Select all of the updates to be installed. To do this, right-click on one of the check mark boxes and click on Select All.
4. Click on Download Updates.
5. After the updates have been downloaded and installed, click on Search & Destroy (at left side of window).
6. Click on Check for problems. This will do a scan of your entire hard drive. You can minimize this window by clicking on the “-“ in the upper right corner of the window. You can work on other programs while this is doing the scan. It takes about a half hour to complete the scan. It may take longer if this is the first scan or if a scan has not been done for a while.
7. Then the scan is finished, the list of problems will appear in the bottom portion of the window and should already be selected (have a check mark in the box). If all the boxes are not checked, right-click on one of the check boxes and click on Select All.
8. Click on Fix selected problems.
9. A confirmation window pops up asking are you sure you want to delete the selected items. Just click Yes. (If a message pops up that says a problem can only be fixed after the computer restarts and asks if Spybot can run on startup, just say Yes.)
10. A confirmation window pops up confirming the number of problems fixed. Click OK.
11. Close Spybot Search and Destroy by clicking on the “X” in the upper right corner of the window or go to File/Exit.
What does the term "phishing" mean? Top of page
Phishing is an email scam used to lure personal information from unsuspecting users. This is used for identity theft. For additional information and and how to avoid getting hooked by a phishing scam, go to the following URL:
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.shtm
Submit a question to tsc@mvnu.edu. Please specify the program you are using and if you are using Windows2000, Windows XP, Windows 7, or a Mac.
