MVNU Home Student Resources Home Fac / Staff Resources Home

   Last Updated 6/30/2009

Login Issues   Email  WebAcess(Webmail)   GroupWise 7.0   

Administrative Computing   File Management  

Blackboard    Internet Explorer  MACs 

  Office 2007Excel    PowerPoint   Word 

Office 2003: Excel   PowerPoint   Word  

Printing Issues    Windows XP 

 Virus and Adware/Spyware/Malware Information  

 

Help Desk Office Hours: Monday - Thursday 7:30 am - 6:30 pm and Friday 7:30 am - 4:30 pm.

Submit a question to trc@mvnu.edu. Please specify the program you are using and if you are using Windows XP, Windows Vista, or a Mac.

Go to the Mobile Lab FAQs.

Login Issues   Top of page
My regular login does not work in the computer lab or the teaching stations. How do I logon there?

What do I do when it asks for a Windows password?
I forgot my network or email password. What do I do?

Email   Top of page
Email Storage-Faculty/Staff
Email Storage-Students 
How can I set up another email program such as Outlook Express to check my MVNU email? 
How can I save email messages? 

How can I save my email address book?  
What does the term "phishing" mean?  
How can I optimize (make pictures smaller) for emailing?  

WebAcess (Webmail)  Top of page 
How do I check my email from off campus? 
Why do I keep losing my connection to GroupWise WebAccess (webmail)? 
How can I create a distribution list (group) in WebAccess?  
How can I create an automatic reply (vacation rule) in webmail?  


GroupWise 7.0   Top of page
New Features   

Customizable Color Schemes

Navigation Tabs

Customizable Panels

Home View

New Calendaring Features

   Multiple Calendars 

   All-Day Events 

New Email Messaging Features

   Spell-As-You-Go 

   HTML Signatures 

  Reply Requested  

  Block HTML Images 

   Search Message Attachments 

   Managing Contacts (Address Books) 

Updated Instructions 

How can I search my mailbox for email received with mvnc.edu (or another domain) in the address? 

Now that a quota on email has been set, how can I find out the size of my mailbox?  
How can I have the GroupWise window open full screen?   
How can I make the GroupWise read and compose windows larger?  
How can I make the notification window popup for mail and appointments?  
When I am out of the office or on vacation, how can I set an automatic reply to email?
How do I archive messages?  
How do I change my password?  
How do I add a signature to outgoing email?
Is there an undo feature for email?
How do I block unwanted emails (Junk Mail Handling)?  
How can I customize (personalize) the subject line of a received message?  

How can I forward my GroupWise email to another of my personal email accounts?  
How can I view HTML messages?  
How do I view an attachment that is zipped?

How do I change the default font to view email messages?
How do I change the default font for printing email messages?
When I create a new email message, what I type is replaced. How do I shut off the autotext?
How do I create new folders?
How do I move items to a folder I have created?
How do I move folders I have created to alphabetize them?
How can I have new items such as email go directly to a folder I have created?
How can I search all the folders in my mailbox for specific items?
How can I create a new address book?   
How do I create a distribution list (group)? 
How do I automatically add addresses to my address book from email I receive?
How can I copy an address from the Frequent Contacts address book to my personal address book?    
How do I turn off (or on) notify for email and/or alarms for calendar?
How can I share an address book I have created?
 

How do I add an address to my address book or an address book I have created?   
How do I give someone proxy rights to view my calendar or email?  

 

Administrative Computing   Top of page
New Web Portal for Students- my.MVNU.edu  
How do I access my.MVNU.edu?  
(Students)
How do I access my.MVNU.edu web portal?  (Faculty/Staff)
How do I change my.MVNU.edu password? 
How do I approve student timecards?
(Faculty/Staff)
How do I view my pay stub online?  (Faculty/Staff) 
How do I view my pay stub online? 
(Students)      
How do I print a report to my laser printer? 
(Faculty/Staff) 
How do I record my campus work hours (enter a timecard)?
How do I create a Word table from data on the Administrative Computer? 
(Faculty/Staff) 
How do I import Administrative Computer Data Into ClassMaster? 
(Faculty/Staff) 
How do I use the distribution lists? 
(Faculty/Staff)  

 

File Management  Top of page

Where can I find Additional Information?
How do I burn a CD on Windows XP?   

How do I burn a DVD on Windows XP?  
 

Blackboard    Top of page

Recommended Internet Browsers   Updated 
Getting Started with the Grade Center 
(Blackboard "Cheat Sheet" - pdf)  (Faculty)  

Blackboard Tips 
(Faculty)  

Blackboard checklist to prepare for your students for instructors of non-AGS courses. (pdf)

Issues with Windows Vista, Internet Explorer 7 and Blackboard 
How do I Update/Create Blackboard Roster?  
How can I send an email message from a Blackboard course site?  

How can I edit or change the title of a Blackboard course?  

How can I reset a test for a student in Blackboard?    

Internet Explorer   Top of page

Keyboard Shortcuts

Web Tip 
How can I show all menu items on the menu bar (enable personalized favorites)? 

How do I import my Netscape Bookmarks to Internet Explorer Favorites?

How can I change the font size for a website I am viewing? 
How can I search a web page?  

How can I manage Cookie files?  (Faculty/Staff)

How can I view Cookie files?  (Faculty/Staff)

How can I print the selected area of web pages?  


MACs  Top of page

Fonts for use on PCs  

How can I replace all of the fonts in a PowerPoint presentation?  


Office 2007     Top of page

Online Training

Microsoft Excel  

Microsoft PowerPoint  

Microsoft Word  

 

Excel   Top of page

Adding an icon to "My Places"   

Customize Quick Access Toolbar   

How do I freeze headings in a spreadsheet?  

How do I change a title in a column from horizontal to vertical?  

How do I do an AutoSum?   

How Can I copy the formatting of one cell to another?  

How can I copy an entire worksheet to another workbook?   

How can I make the gridlines in Excel more visible?   
How can I copy an Excel spreadsheet into a Word document?  

 

PowerPoint   Top of page

How can I make a PowerPoint presentation file smaller?  

How do I set one of my own pictures as the background for slides?   

 

Word    Top of page

How can I turn off the automatic numbering or bullets?  

How do I automatically save open documents?  

 

Office 2003
Excel   Top of page
Shortcuts
Adding an icon to "My Places"  
How can I show all menu items on the menu bar all the time?  
How do I freeze headings in a spreadsheet?  
How do I change a title in a column from horizontal to vertical?  
How do I do an AutoSum?  
How can I transfer Excel information into another application without losing any of the formatting?
How can I copy the formatting of one cell to another?
How can I copy an entire worksheet to another workbook?  
How can I make the gridlines in Excel more visible?
   
How can I copy an Excel spreadsheet into a Word document?
 

PowerPoint   Top of page
Adding an icon to "My Places"  
How do I set one of my own pictures as the background for slides?
How can I add a gradient effect to my slide presentation?   
How can I make a PowerPoint presentation file smaller?
How can I have more control over positioning graphics?
    
How can I more easily arrange different objects on a slide?
    
Sometimes I want to temporarily interrupt the presentation to discuss another point. How can I black out or clear the screen without closing the presentation? 
Is there a quick way to add a summary slide to a presentation? 
How can I add the same transition effect to multiple slides at one time? 
How can I print handouts for notes from a PowerPoint presentation?   
How can I package a presentation to include fonts, audio, video, etc.? 

Word   Top of page
Tip - Using the Work menu 
Adding an icon to "My Places"  
How can I show all menu items on the menu bar all the time?  
How do I turn off the automatic numbering or bullets?
How can I continue a numbered list that is interspersed with paragraphs?  
When making editing changes, the font color changes or it won’t let me make a change. What do I do?
How do I automatically save open documents?
How can I copy the formatting of a paragraph to another paragraph?  
How can I alphabetize a list?  
What is the difference between a section break and a page break?
    
How can I close the drawing canvas (box) when I draw lines, arrows, etc.? 

How can I set Word to auto-suggest text when I type?   
How can I print a document without the Track Change notations?   

Printing Issues  Top of page
Setting the number of copies for Nuevera/XDOX120  
How do I print the logic labs? (Students)
How can I add a watermark or "draft" on a printed document?  

 

Windows XP  Top of page
Shortcuts   
Terminology   
What can I do if my computer does not recognize the USB flash drive? 
How can I group (or ungroup) similar items on the Taskbar?
  

How can I smooth the edges of fonts on the monitor so it is easier to read?   

How can I disable the favorites on my Start menu so I can see all menu items?  
How can I add programs to my QuickLaunch toolbar?
If the network is down, can I still use my NC (network computer)?
How do I change the default Explorer view?
Where is the My Documents folder?  ( Faculty/Staff)
How do I move my documents from C:\OldComputer\My Documents to C:\Documents and Settings\NZRUser\My Documents? (Faculty/Staff)
How can I change the default file association?  
How can I set an application so that it will open full screen?

How do I burn a CD on Windows XP?   

How do I burn a DVD on Windows XP?  

 

Virus and Adware/Spyware/Malware Information   Top of page
How do I do a virus scan on my computer?  (Faculty/Staff)

How can I find out if an email message is a virus or a hoax?

What is adware/spyware/malware?   
What are some of the problems caused by adware/spyware/malware?
      
Tips for fighting malware (adware/spyware) and viruses  

Instructions for running Ad-Aware and Spybot Search and Destroy    

What does the term "phishing" mean?  
What is the email Quarantine Report that comes from MVNU SpamBlocker?   

 

Login Issues

My regular login does not work in the computer lab or the teaching stations. How do I logon there? Top of page

If your regular logon does not work, type in .username.main.mvnu then put in your regular password. (Username is your username, e.g., dsloan.)

What do I do when it asks for a Windows password? Top of page

Windows2000:  For the username, type in NZRUser. For the password, type in nzruser.

I forgot my network or email password. What do I do? Top of page

Faculty/Staff: Call the TRC helpdesk, x5555. They can reset your password for you.

Students: Call the TRC helpdesk, x5555. Your password can be reset for you. If you need to leave a message, give your full name, username, and ID number. Your password will be reset to your ID number in the morning of the next business day.

Email

Email Storage-Faculty/Staff Top of page

Semi-annually (on or around January 1 and July 1), e-mail older than 365 days will be expired automatically and expunged from the online e-mail datastore.  In addition, employees must keep their online e-mail storage within a 1Gb quota.  NOTE: Appointments (calendar), notes and tasks in GroupWise will not be expired/expunged. However, even though the expiration will not automatically expire appointments, notes, and tasks, it is recommended that you manually delete these items that are older than 3 years. This is highly recommended of employees who have PDA's (iPAQ, Palm, Treo) and sync these items to the portable device.

 Email Storage-Students Top of page

Semi-annually (on or around January 1 and July 1), e-mail older than 180 days will be expired automatically and expunged from the online e-mail datastore.  In addition, students must keep their online e-mail storage within a 256Mb quota.  NOTE: Appointments (calendar), notes and tasks in GroupWise will not be expired/expunged.

How can I set up another email program such as Outlook Express to check my MVNU email?   Top of page

1. Set incoming mail server to either:

pop3:  pop.mvnu.edu

imap:  imap.mvnu.edu

2. Set outgoing (SMTP) server to:

on campus: either pop.mvnu.edu or imap.mvnu.edu

off campus: set to your Internet Service Provider

3. The server does require authentication. Make sure to select the settings for your software that will authenticate your account.

How can I save email messages?  Top of page

If you are faculty or staff, you can archive your messages. See the instructions on how to archive messages below.

If you are a student, you can do one of two things: 1) save email messages or 2) download your messages through an email client such as MS Outlook.

In the first instance, if you are using webmail to check your email, you can save individual messages. To do that,
1. Open the message.

2. Click on File/Save As.

3. Select where you want to save the file and give it a name.

4. Leave the Save as type html. That way you can view the message in any web browser.

5. Click the Save button.

The downside to this is that you need to save each message individually.

 

In the second, you can setup an email client such as MS Outlook and set it to download the messages from the server to your hard drive. There should be a place to select to leave messages on the server and/or download. It varies with different programs. In general,

1. Set incoming mail server to either:

pop3: pop.mvnu.edu

imap: imap.mvnu.edu

2. Set outgoing (SMTP) server to:

on campus: either pop.mvnu.edu or imap.mvnu.edu

off campus: set to your Internet Service Provider

3. The server does require authentication. Make sure to select the settings for your software that will authenticate your account.

 

How can I save my email address book?  Top of page

 

1. In the main GroupWise window, click on Tools/Address Book or click on the Address Book icon.

2. In the list of address books, select the one you want to save.

3. Click on File/Export.

4. A popup window comes up with the question "Do you want to export the address items that are currently selected or export the entire address book?" Click on the Entire Address Book button to save the entire book.

5. In the next popup window, select the Save in location and give the file a name. Leave the .NAB file extension on the file name. Click Save.

6. You can save this file to a disk or CD. You can open the file with Wordpad or Notepad by right-clicking on the file icon and selecting Open With. If Notepad is not listed, select Choose Program then select Notepad.

7. You can import this file into another email program such as Outlook. In Outlook (or any other email program), go to File/Import and follow the steps.

 

How can I optimize (make pictures smaller) for emailing?  Top of page

 

Windows has a built-in feature that resizes your photos.

1. Go to Windows Explorer or My Computer. 

2. Select the photo (or photos) you want to email.

3. Right-click on the highlighted files and select Send To.

4. Click Mail Recipient.

5. Select Make all my pictures smaller.

6. You can click Show more options to specify a size. Small is selected by default.

7. Click OK. This will bring up a new Mail to window in GroupWise (or any other email program) with the picture files attached. The original pictures are not altered.


WebAccess (Webmail)

How do I check my email from off campus? Top of page

You must have an ISP and an Internet browser. In the Internet browser, type in the address http://webmail.mvnu.edu.  At the login screen, type in your username and password and click Logon. Once you are logged on, you should be able to see your Mailbox.

Why do I keep losing my connection to GroupWise WebAccess (webmail)? Top of page

It is important to note that GroupWise WebAccess (webmail) has a “timeout” feature. When you are logged into webmail, after 20 minutes of inactivity with the webmail server, you are automatically logged out. This applies whether you are on or off campus using webmail. This feature is typical of web-based programs.

You are considered inactive by the webmail server even when you are typing a new mail message or typing in a reply to a message. The action of typing occurs on your local machine. Activity with the webmail server occurs when you perform some type of action such as click Send, Delete, Move, Accept, or Decline.

If you know you are going to be typing a lengthy message, you may want to compose the message in a word processor such as Notepad or WordPad. You can save the text in these programs. After you have completed composing your message, you can copy/paste it into your email message. In this way, you will not lose your message when you click Send if there has been no activity with the webmail server and you have been logged out of the system.

How can I create a distribution list (group) in WebAccess?    Top of page

1. Click on the address book icon on the icon bar in the webmail window.

2. Select the addresses for the group by searching the GroupWise Address Book. When you find a name you want to add to the group, select the box beside it and click on the To:, CC:, or BC: button at the right. The selected names appear in the pane on the right.

3. When you have all the names selected for the group, click on the Save Group button.

4. In the Save Group window, select the Personal Address Book, e.g., the one with your name, in which to save the group.

5. Type in a Group Name. You can type in a Description or leave it blank.

6. Click on Save.

7. In the Address Book Window, you can click on the Mail button to open a new Compose Message window with the names of the group in the appropriate fields.

 

How can I create an automatic reply (vacation rule) in webmail?  Top of page

1. In the main webmail window, click on Options.

2. Click on the Rules tab.

3. Where it says Type:, click on the drop-down arrow and select Vacation. Click on the Create button.

4. Type in a rule name, e.g., out of the office.

5. Type in a Subject and Message for your auto reply email.

6. Click on the Save button.

7. In the next window, make sure there is a check mark in the box beside the rule you just created. (A check mark means the rule is enabled.) Click on the Save button.

NOTE: When you return to work, you need to disable the rule. You can do that from GroupWise. Go to Tools/Rules. In the Rule List, click on the box beside the rule to remove the check mark. Click the Close button. In webmail, go to Options/Rules tab, remove the check mark beside the rule, and click Save.

 

GroupWise 7.0 New Features 

Customizable Color Schemes Top of page

 

Even though you could change the colors of the headings in GroupWise 6.5, the dialog boxes stayed the same tan color. In GroupWise 7, you can change the complete look of the interface.

1. Go to Tools/Options/Environment/Appearance tab.

2. Under Choose Individual Settings, select Use GroupWise Color Schemes.

3. In the drop-down menu, select your color choice.

4. Click OK. Close the Options window.

 

Navigation Tabs Top of page

 

GroupWise 7 has added features to help navigate through the folder tree. Across the top of the main GroupWise window, your most-used folders are marked with Navigation tabs. By default, the tabs include your Home (see Home View below) view, Mailbox, Calendar, Sent Items, and Contacts. You can make any folder a tab and take away any you do not want.

1. Right-click on a blank area of the Navigation Bar.

2. Select Customize Nav Bar.

3. In the Customize Nav Bar window, select (a check mark appears beside selected items) the folders you want to display on the Navigation Bar.

4. Click OK. The additional folders will appear on the Navigation Bar as tabs.

5. You can click on a tab to go to that folder.

 

Customizable Panels Top of page

 

With the new navigation tabs and more intuitive icons, you do not need the folder tree to navigate or the menu bar to perform actions. In GroupWise 7, you can choose to view or hide these items by clicking toggle buttons in each screen. You have more viewable screen area when you hide these features.

 

1. Main Menu

a. To hide the Main Menu, click on the drop-down arrow beside Home on the Navigation Bar.

b. Select Hide Main Menu.

c. To access menu actions, click on the drop-down arrow beside Home on the Navigation Bar, and “mouse over” to the appropriate action. Note: Some of the submenus are not available when the menu is hidden. You will need to display the Main Menu for those submenus.

d. To display the Main Menu, click on the drop-down arrow beside Home on the Navigation Bar and select Display Main Menu.

 

2. Folder Pane

a. To simplify the folder view, go to Tools/Options/Environment/ Appearance tab.

b. Select Display Folder List (check mark appears beside selected item).

c. Select Simple Folder List (bullet appears beside selected item).

d. Click OK. Close Options window.

e. Only the Cabinet and all folders contained therein will appear in the folder list now. This can make navigation easier if you have Home, Mailbox, Sent Items, Calendar, and Work In Progress on your Navigation Bar.

 

3. QuickViewer - Many are familiar with the QuickViewer feature. This allows you to view your email messages via a split screen. When you select a message in the Item List, the body of the message is displayed in the bottom portion of the screen. You can set different viewing options by doing the following:

a. To turn QuickViewer on, go to Tools/Options/Environment/ Appearance tab.

b. Select Display QuickViewer.

c. Select preferred viewing option, QuickViewer at Bottom (displays body of message at the bottom of the screen) or QuickViewer at Right (displays body of message at the right of the screen).

d. Click OK. Close the Options window.

When QuickViewer at Right is selected, you will get a long Folder List pane on the left side of the screen.

a. To have a long Folder List pane when using QuickViewer at Bottom, go to Tools/Options/Environment/Appearance tab.

b. Select Display Folder List and preferred option of Simple Folder List or Full Folder list.

c. Select Long Folder List checkbox. This will display a long Folder List pane at the left and a QuickViewer pane at the bottom of the screen.

 

Home View Top of page

 

Novell GroupWise 7 has the option to put all the information you need in the new default Home Folder. You can customize this view to see everything you want and have functions you need easily available.

 

A. Options - By default, the Home view displays the Today view of your calendar, your Check List items and your Unread Messages.

1. To add or edit panels in your Home view, right-click on the Home tab.

2. Select Properties.

3. Click on the Display tab.

4. Click on the Customize Panels button.

5. Under Choose Layout, you can select One Column or Two Column display.

6. Under Modify Panels, you will see pre-defined Available Panels. You can choose from that list or you can click on the buttons to the left: New Panel, Edit Panel, Delete Panel. If you do not like what you have created, deleted, or edited, just click on the Restore Defaults button at the bottom to restore the defaults.

7. Under Available Panels, select the panel you want displayed and click on the Add button. If you have Two Column selected (number 5 above) you will have two column panes and two Add buttons—One for Column One and one for Column Two. This allows you to decide in which column you want the panel to be displayed.

8. Under Column One or Column Two, you can highlight the panel and click on the Move Up, Move Down, Edit, or Delete buttons to the right.

9. When you have finished setting up your Home view, click on OK. Click on OK in the Properties window.

10. You will get a Display Settings Save As window. Leave the Display settings name as is and click OK.

11. This takes you back to the main GroupWise window in the Home view.

 

B. Group Labels - In the Unread Items, Recent Activity and Summary Calendar panels, you can view your items organized under date headings. These headings are called Group Labels. You can change the view of any folder or panel to display items with these headings. Group Labels make it easier to see at a glance when you received or scheduled items.

1. To display Group Labels in a folder, select the folder you want to set from the Folder List pane on the left.

2. In the Item List pane, right-click in the Subject or Date column.

3. From the drop-down menu, select Show Group Labels (a check mark appears beside selected item).

4. Now in the Item List pane, you will see a Group Label for each item. For example, you might see a Group Label of Today with the day and date.

5. To turn off Group Labels, right-click on the Subject or Date column and click on Show Group Labels to deselect it.

 

C. Not Just a View - The icons and menus available in the Home view make Home a fully functioning management area. In the Home view, you can send and reply to messages, set and send appointments, add items to your checklist and view other days in your calendar.

 

New Calendaring Features Top of page

Now you can keep your office meetings separate from your personal schedule. Multiple calendars in GroupWise 7 let you create as many calendars as you want, view each of them as a different color, and share them with those you want. In addition, GroupWise 7 allows you to schedule all-day or multiple-day events.

 

A. Multiple Calendars - You can create calendars for specific events such as meetings. You can assign any color you want to each new calendar you create. When you view your main calendar, each appointment will have a background color that corresponds to the calendar it was scheduled on. You can view one calendar at a time or choose to view all at once.

1. To create a new calendar, go to File/New/Calendar.

2. This brings up the Manage Calendars window. Type in the name for the new calendar and press enter.

3. To set the color for a calendar, highlight the calendar in the list and click on the Color button.

4. Select the color and click OK. Click OK again.

5. To display a calendar, click on Calendar in the Folder List. Any calendar you have created will be listed under the Calendar. A check mark beside a calendar will display the calendar. Each calendar will display on the main calendar in the color set for that calendar.

6. To close the view of a calendar, under the Calendar in the Folder List, remove the check mark beside the calendar you do not want to view.

 

B. All-Day Events - GroupWise 7 allows you to schedule an event for the entire day or multiple days. By default, when you schedule an event, GroupWise marks the time as Busy. You can schedule a conference or a vacation for multiple days, mark it as Busy, and you will be sure everyone knows you are not available. The All Day Event can be selected in the New Appointment or New Posted Appointment window. All-day events are displayed in a section at the top of your day schedule, so you will know what commitments you have that day.

 

New Email Messaging Features Top of page

GroupWise 7 gives you more control over the format of sent items (e.g., email and appointments) with features such as Spell-As-You-Go, HTML signatures, and options for formatting replies. In addition, GroupWise 7 has made searching for messages easier with the option to search attachments. HTML image blocking keeps the network more secure.

 

A. Spell-As-You-Go - The red squiggly lines common in word processing programs are now part of GroupWise. With Spell-As-You-Go, you can recognize immediately when you have misspelled a word. This allows you to check the spelling instantly. Also, GroupWise automatically checks the subject line and body of the messages you type.

1. To use Spell Check or Spell-As-You-Go, you can open a new Mail To window, Reply to a message, or Forward a message. The spelling features work in the Appointment, Task, and Reminder Notes windows also.

2. As you type, spelling will be checked. When a word is typed that is not in the dictionary, it will be underlined with the red squiggly line.

3. When you see a red squiggly underscore, just right-click the word to replace it with a word from a list of options, choose to ignore it, or add it to the dictionary.

 

B. HTML Signatures - Now you can add graphics, background images, and tables to your signature with the simple HTML editor included in Novell GroupWise 7. You can create multiple signatures so you can have a signature to use for business purposes and a more relaxed signature for interoffice use. When you have several signatures setup, you can set one as the default. For additional information on creating signatures, click here.

1. To create additional signatures, go to Tools/Options/Environment/ Signature tab.

2. Select the Signature checkbox. (This box will be checked if you have a signature setup already.)

3. If you have a current signature setup, click on New. Type in a New Signature Name, e.g., interoffice.

4. In the signature window, type in your new signature. You can highlight the text and set the font style and size from the font formatting toolbar. You can click on the chevron (double arrow) on the right of the font formatting toolbar for other options such as inserting a picture, table, or line.

5. To add your signature from the list, you will need to select Prompt before adding.

6. Once you have everything set, click on OK. Close the Options window. Now when you send a message, you will be prompted to select your signature from the list.

7. To delete a signature, click on the drop-down arrow under Signature and select the name of the signature you want to delete. Click on the Delete button. Click OK. Close the Options window.

8. To rename a signature, click on the drop-down arrow under Signature and select the name of the signature you want to rename. Click on the Rename button and type in a new name. Click OK. Close the Options window.

 

C. Reply Requested - You can request a reply for one item or set the default for all sent items.

1. To request a reply for one item, open an item view, e.g., Create New Mail. Click the Send Options tab then select General.

2. Click Reply Requested and specify when you want to receive the reply.

3. Click Send.

4. To request a reply for all items you send, click Tools/Options/Send/Send Options tab.

5. Click Reply Requested and specify when you want to receive the reply.

6. Click OK. Close the Options window.

7. When a reply requested item is sent, the recipient sees an icon with two arrows next to the message. If you select When Convenient, "Reply Requested: When convenient" appears at the top of the message. If you select Within x Days, "Reply Requested: By xx/xx/xx" appears at the top of the message.

 

D. Block HTML Images - HTML images in some emails can be used to spread viruses and may be a security risk. Therefore, by default, GroupWise 7 does not show HTML images. Instead, when you open a message that has an HTML image, a message bar is displayed that says "GroupWise has prevented images from displaying, click here to display the image warning." When you determine that the message is safe, you can click on the message bar to display the HTML message. You can choose to always block HTML images, never block them, or you can have GroupWise check your Frequent Contacts list before blocking images.

1. Go to Tools/Options/Environment/Default Actions tab.

2. Under HTML External Images, select your preferred option: Always show warning (HTML image will not display until you click on the message bar), Never show warning (HTML image will display when message is opened without any warning), or Check Frequent Contacts (With this option, GroupWise always displays images from addresses in your Frequent Contacts address book. If an address is not in Frequent Contacts, the warning message bar is displayed.).

3. Click OK. Close the Options window.

 

E. Search Message Attachments - When an attachment is in a form GroupWise supports, you can search the full text of attachments as well as messages. So if you cannot find a certain attachment by searching messages and subject lines, you can find the attachment simply by searching for a key word or phrase you know it contains. Some file types supported are MS Word, MS Excel, and MS PowerPoint.

1. Click on the Find icon or go to Tools/Find.

2. Click on the Advanced Find button.

3. In the first drop-down box, select Attachments. If Attachments does not show up in the list, click on All Fields. Select Attachments from the list and click OK.

4. The next criteria is a Contains or Does Not Contain button. Make your selection, for example, Contains (a check mark appears beside selected item).

5. In the next pane, type in the search criteria. For example, type in a few words of text that you know are in the attachment.

6. You can further refine your search by clicking on the End button and selecting from the criteria. For example, you could select And. That will bring up another row. You could fill in the appropriate information to search from an individual sender.

7. When you have all the search criteria entered, click on OK.

8. This takes you back to the Find window. The list of folders displays on the right-hand side. You can select any folder to check or leave it on your name to check your complete mailbox including folders you have created. Click OK.

9. This brings up a Find Results window. It may take several seconds or longer for the search to complete. The results will be displayed in this window. You can open the item from here.

 

F. Managing Contacts (Address Books) - The new Contacts tab makes managing your contacts easier. By default, the contacts tab displays your Frequent Contacts. From this screen you can create new contacts, groups, organizations or resources and edit any existing contacts.

1. To select another address book, right-click on the Contacts folder or tab.

2. Select Properties. Click on the General tab.

3. Under Address Books, click on the drop-down arrow and select the address book you want to display.

4. Click OK.

GroupWise 7

Email

How can I search my mailbox for email received with mvnc.edu (or another domain) in the address?   Top of page

1. In the main GroupWise window, click on the Find icon (looks like a magnifying glass) on the toolbar, or go to Tools/Find.
2. On the Find tab, click on the drop-down arrow on the From/Author button and select To/CC.
3. In the small window beneath the To/CC button, type in mvnc.edu (or another domain).
4. Under Item type:, select Mail (a check mark appears in box of selected item).
5. Under Item source:, select Received.
6. Click the OK button.
7. The items will appear in a Find Results window. You can scroll through the find results window to determine any senders you need to contact to update your email address.
8. You can save the results and view at a later date. In the Find Results window, go to File/Save As Folder.
9. Under Name, you may want to type in a name descriptive of the Find Results, e.g., MVNC Received Items.
10. Click on Finish. Now this folder will appear under your Cabinet. When you no longer need this folder, you can delete it by right-clicking on the folder, select Delete, and click on Yes in the confirmation window.

Now that a quota on email has been set, how can I find out the size of my mailbox? Top of page

You can do this only from the GroupWise client. Students can use the GroupWise client on the computers in the Library Information Commons, General Use Lab, and FEBC103. You can use the computers in the MAC Lab (FO208) also. You can bootup those computers as PC instead of MAC. At the bottom of the main GroupWise window is a button called Mailbox Size. The number in percent is the amount of space your mailbox is using of your allotted quota. You: can use the Mailbox Size button to sort your email by size by doing the following:
1. Click on the button Mailbox Size.
2. This opens a window called Mailbox Storage Size Information.
3. Under View, click on Received Items (a bullet appears beside selected item).
4. In the small window, you will see the header for each column. Click on Size.
5. Clicking on the small arrow to the right of Size will sort the items by size in descending or ascending order.
6. You can scroll through the list and Archive (faculty/staff only) or Delete items from here. You can double-click on an item to open it.

Note: GroupWise Webaccess (webmail) does have a Mailbox Usage indicator that shows the amount of space you are using. It is in the upper right corner of the webmail window just below Help, Options, and Logout. However, you cannot manage your email from this indicator like you can with the Mailbox Size button.

How can I have the GroupWise window open full screen?  Top of page

 

1. Right click on the GroupWise icon you use to open GroupWise.

2. Left click on Properties.

3. Click on the Shortcut tab.

4. Under Run, click on the drop down arrow and select Maximized.

5. Click OK. Now when you open GroupWise, it will open full screen.

 

How can I make the GroupWise read and compose windows larger?  Top of page

 

1. Open an email message.

2. Left click and drag on the lower right-hand corner of the open window to size the window longer and/or wider.

3. Click on Close.

Now when you open a message to read it or click on the Create New Mail icon, the window will be the size you have just set.

 

How can I make the notification window popup for mail and appointments?   Top of page

 

There are two settings that need to be checked.

First, in the main GroupWise window:

1. Go to Tools/Options/Security.

2. Click on the Notify tab.

3. Your name will appear in the Notification list window. Left click on it once to highlight it.

4. Under Notify options, select Subscribe to alarms and Subscribe to notification (a check mark appears in the box of selected items).

5. Click OK. Close the Options window.

6. You may need to close GroupWise and restart it for the settings to take affect.

Second, GoupWise Notify must be started. To make sure that starts each time you open GroupWise, in the main GoupWise window:

1. Go to Tools/Options/Environment.

2. On the General tab, make sure Launch Notify at startup is selected.

3. Click OK. Close the Options window.

4. You may need to close GroupWise and restart it for Notify to startup.

 

When I am out of the office or on vacation, how can I set an automatic reply to email?  Top of page

You need to setup a rule to automatically reply to email messages while you are out of the office. The rule below is very effective. In the main GroupWise window:
1. Click Tools/Rules/New. Type a name for the rule that is descriptive of its purpose, i.e., "Vacation Rule."
2. Make sure that under When Event Is, New Item is selected, and Received is selected.
3. Under Item Types, select the item types you care about, e.g. Mail. I you don't want your auto-reply to go out to appointment setters, don't select appointments.
4. Click Define Conditions. This section is very important. It defines the conditions under which the rule will work.
5. In the first pop-up menu, click All Fields, then find and click Delivered.
6. In the next pop-up menu, select On or After Date, then in the next box, replace the date that appears with the date you are leaving.
7. In the last pop-up menu, click And to start another row.
8. This row will be similar to the first one, but will define the end of your vacation. In the first pop-up menu, click Delivered, which should now appear in the pop-up menu without you having to find it.
9. In the next pop-up menu, click on On or Before Date, then in the next box, replace the date with the day you are returning.  Now you have defined the period of your vacation, so that even if you forget to disable this rule when you get back, the auto-reply will no longer function. You can change these dates any time to re-use this rule.
10 In the last pop-up menu of the second row, click And to start a third row.
11. In the first pop-up menu, click From, click Does Not Contain in the second menu, and in the second box, again, type your email address. This ensures that you won't get caught in a loop with yourself. Leave End in the last pop-up menu of this last row.
12. Go down to Then Actions Are, and click Add Action, Reply. Make sure Reply to Sender is selected, the click OK.
13. Type your auto-reply message. You may want to include the dates you are gone and any other information you deem appropriate. Click OK.
14. Click Save.  In the Rules List box, make sure there is a check mark in the box beside your vacation rule,  then Close.
This rule works only during the dates specified in the rule itself. You can re-use the rule when you go on vacation or are out of the office again. When you are ready, Edit  the rule, type new dates in the conditions rows, and in the auto-reply, type a new message. 

How do I archive messages? Top of page

Archiving is a method of saving your items to a designated folder on a network or local drive. You can archive email, calendar items (such as appointments and task lists), and cabinet items.

To archive things, you first need to specify a default directory for your files. This is where you will store your archived items. You can create a special folder for this purpose in GroupWise by doing the following. Note: You  only need to do this once to setup the default directory.
1. In the main GroupWise window, click on Tools/Options.
2. Double-click Environment, click the File Location tab.
3. Click on the folder icon at the end of Archive directory: This will allow you to browse to the drive or folder you want. Click on the drive or folder to select it. You should select your network folder, e.g., dsloan. Click OK. 
4. Now you are back at the Archive directory window. At the end of the folder you have selected, type in a backslash ("\") then the name of the directory (such as GWArchive-dsloan) that you want to create.
5. Click OK. A message will come up that says the directory does not exist. Click Yes to create the directory.
6. Close the Options window. Note: You only need to follow the steps above one time in order to setup the default directory. After that, just follow the directions below to archive items.

Now that you have specified where you want everything stored, here’s how to archive your items:
1.  Select the items in your Mailbox you want to archive.
2.  Click Actions/Move to Archive on the menu bar. Or right-click on the item and select Move to Archive.
NOTE: If you have created folders in GroupWise, you do not need to create them first in the Archive. GroupWise will create the folder automatically the first time an item from that folder is archived. 

To view archived items, click File/Open Archive. To get back to your Mailbox, click on File/Open Archive again.

How do I change my password?  Top of page

NOTE: GroupWise uses the network password. Changing your password here will change your network password also.

To change your password (remember that the password is case sensitive):
In the main GroupWise window:
1. On the menu bar, click on Tools/Options/(double click) Security.
2. Click on the Password tab.
3. Enter old password. Tab down to Enter new password. Tab down to Confirm new password.
4. Click OK.
5. Close the options box.

How do I add a signature to outgoing email? Top of page

In the main GroupWise window, on the menu bar:
1. Click on Tools/Options/(double click) Environment.
2. Click on the Signature tab and click the Signature box.
3. Choose to "Automatically add" or "Prompt before adding" by clicking your preference. Note: You can set different signature for different types of messages. For example, you may have a signature set for interoffice, one for off campus and one for personal. If you want to be able to select which signature to add, make sure "Prompt before adding" is selected.
4. Type the information for your signature in the small window.
5. You can set the font style and size for your signature. (Note: Your Default Compose View must be set to HTML for this to work. That is set under Tools/Options/Environment/Views tab. Under Default Compose View & Font, select HTML and set your font style and size.) To format the text of your signature, select the text in the signature window and set font style and size.
6. You can access additional formatting from the toolbar above the signature window. For example, Bold, Italics, and Underline are available. Click on the double arrow at the right side of the toolbar for additional formatting tools.
7. If you have a signature already setup, under Signature name, it will be name Novell GroupWise. If you want to create additional signature, click on the New button. Type in a Signature name and click OK.
8. If you have multiple signatures created, you can set one as the default. To do that, under Signature Name: click on the drop-down
arrow and select the signature. Click on the Set as default check box.
9. Once everything is set as desired, click OK.
10. Close the Options window.

Is there an undo feature for email? Top of page

You can use the standard Windows undo shortcut, Ctrl + Z, to undo the last typing action in an email message.

How do I block unwanted emails (Junk Mail Handling)?  Top of page

Junk Mail Handling allows the user to automatically filter unwanted email as it is received. Messages received from specified addresses or domains can either be moved to the Junk Mail folder or blocked from your account completely. NOTE: Be careful blocking messages from a domain. For example, if you block messages from the domain, aol.com, you will not receive any messages from anyone with that domain name. The less risky option is to send them to the Junk Mail folder. 

In the main GroupWise window on the menu bar,
1. Go to Actions/Junk Mail/Junk Mail Handling.
2. On the Settings tab under Junk Mail, make sure the box beside Enable Junk List is checked.
3. Under Junk Mail Folder, check the box beside Automatically delete items and set the number of days.
4. Under Blocked Mail, check the box beside Enable Block List.
5. Click OK.

Now you are ready to block or junk messages. You cannot block or junk any addresses in the GroupWise address book (mvnu.edu domain). 

To send messages to the Junk Mail folder:
1. Right-click on a message in the Item List.
2. Go to Junk Mail/Junk sender.
3. In the Junk Sender window, you have the option to Junk email from this address or Junk any email from this internet domain. Select the option you prefer (bullet appears beside selected item). 
4. Make sure a checkmark is in the box beside Move item to the Junk Mail folder.
5. Click OK.

To block messages:
1. Right-click on a message in the Item List.
2. Go to Junk Mail/Block sender.
3. In the Block Sender window, you have the option to Block email from this address or Block any email from this internet domain. It is recommended that you block the address rather than the domain. (A bullet appears beside selected item.)
4. Make sure a checkmark is in the box beside Move item to the Trash folder.
5. Click OK.

How can I customize (personalize) the subject line of a received message?  Top of page

If  the subject of an incoming message is not descriptive enough, you can customize or personalize it. If you  reply to or forward the message, the original subject line is retained. To personalize the subject line:
1. Open the message and click on the Personalize tab.
2. Type your subject in the My Subject: field and close the message.

How can I forward my GroupWise email to another of my personal email accounts? Top of page

 

You can setup a rule to do this. In the main GroupWise window:

 

1. Click on Tools/Rules.

2. Click on the New button.

3. Type in a Rule name. You may want to make this descriptive of what it does, e.g., forward email.

4. Under When event is, leave the New Item button as is. Where it says, And items are: select Received (a check mark appears for selected items).

5. Under If conditions are (optional) and Item Types:, select Mail (a check mark appears for selected items).

6. Click on the Define Conditions button.

7. In the first small window, click on the drop-down arrow. Click on To. (If To does not appear, click on All Fields. That brings up another window. Click on To to select it, then click OK.)

8. In the second small window, type in your username, e.g., dsloan. Click on the End button and select Or.

9. In the first small window, click on the drop-down arrow. Click on To.

10. In the second small window, type in your name, e.g., Debi Sloan. (Your name needs to match what is in the GroupWise address book. For example, my name is Debi in the GroupWise address book, not Debra.) If you are faculty or staff, click on the End button, select Or and go to step 11. If you are a student, Click on the End button and Click OK. Go to step 13.

11. Faculty or staff: In the first small window, click on the drop-down arrow. Click on To.

12. Faculty or staff: In the second small window, type in your email alias, e.g., debi.sloan. Leave the End button as End. Click on OK.

13. Under Then actions are, click on the Add Action button.

14. Click on Forward.

15. In the To: field, type in your new email address. You need to type in the complete address, e.g., debimsloan@yahoo.com. Click in the Message portion of the window. You do not need to fill in any other fields. Click OK.

16. Click on Save.

17. In the Rules window, make sure there is a check mark in the box beside the rule you just created. (A check mark indicates that a rule is enabled.)

18. Click Close.

How can I view HTML messages?  Top of page

In the main GroupWise window on the menu bar,
1. Go to Tools/Options/(double-click) Environment.
2. Click on the Views tab.
3. Under Default Read View, select HTML (bullet appears beside selected items).
4. Click OK. Close the Options window.

How do I view an attachment that is zipped?  Top of page

In GroupWise,

1. Right click on the zipped file attachment icon.

2. Select Open. This opens FilZip2000.

3. Left click on the file Name. This extracts the file and opens it in the associated program (i.e., Word, Excel, etc.).

4. In the open file in Excel (or other program), do File/Save As and select where you want to save the file. Click Save.

How do I change the default font to view email messages? Top of page

This can be done in several ways: in GroupWise Options and in Windows Properties.

To change the default font in GroupWise,
1. Go to Tools/Options/Environment/Views tab.
2. Under Default Read View & Font, select Plain Text and set the font style and size. Note: This over rides the formatting of messages sent in HTML. You will need to click on the HTML icon or click on View/HTML to see the message if it is in HTML.

You can change the default font in Windows/Properties. (Please note: this will change the default font for windows message boxes.) At the desktop (screen with all the icons showing):
1. Right click on the desktop.
2. Click on the Properties button.
3. Click on the Appearance tab.
4. Under Item, in the pop-up menu, click on Message Box.
5. Change Font and Size to desired.
6. Click Apply.
7. Click OK.

If you do not want to change the default for all Open messages, you can change the font for a particular message to make it easier to read. On the menu bar, click on Edit/Font and make the changes to font and size you want. Click OK. This does not change the default; it will have to be done for each message opened.

How do I change the default font for printing email messages? Top of page

1. In an open message, go to File/Attachments/View.
2. Go to the body of the message and right click in a blank area.
3. Click on Print (Preview) Options.
4. Under Default font, click on the "Change" button and choose the font and size you want.
5. Click OK. Click OK in the next box.
This changes the default setting for printing email messages in both QuickViewer and Open messages.

When I create a new email message, what I type is replaced. How do I shut off the autotext? Top of page

In the create new mail window:
1. Click Tools/Quick Correct.
2. Uncheck the box beside "Replace Words as You Type."
3. Click Close.
This feature can be turned off/on as needed. You can add your own autoreplace text also.

How do I create new folders? Top of page

Usually, you will want to create new folders in the Cabinet. To do so:
1. Right click on Cabinet.
2. Click New Folder.
3. Select Personal Folder. Click Next.
4. Type in a name for the folder. Under Description: you can type in a description for the folder if desired. Under Position: you can change the position of the folder by clicking the buttons--Up, Down, Right, Left. (Depending on the position of the folder, some of the buttons may be grayed out.) Click Next.
5.You will want to leave most of the information on this dialog box unchanged.  You can change the Sort by: and Sort order: if desired.
6. Click Finish.
Now your new folder will appear where you have placed it. You can move items to this folder. You can also create new folders under folders you have already created. Just go to the folder where you want to create a new folder, right click on it, and follow the directions above.

How do I move items to a folder I have created? Top of page

1. Click and drag the item to the target folder.

To move several items at once:
1. Hold down the Ctrl key and click on the items you want to move.
2. Click on the highlighted text and drag to the target folder.

How do I move folders I have created to alphabetize them? Top of page

In the main GroupWise window:
1. Click Edit/Folders.
2. Select the folder you want to move.
3. Click on the buttons "Move Down," "Move Left," etc. for the action you want. (All buttons may not be active for every folder.)
4. When you have the folder where you want it, click OK.

Or, on a folder that contains subfolders, you can right-click on the main folder and select Sort Subfolders.

How can I have new items such as email go directly to a folder I have created? Top of page

You can do this by creating a Rule. In the main GroupWise window, on the menu bar:
1. Go to Tools/Rules/New.
2. Type in a Rule name. (You might want this to be descriptive of what it is doing.)
3. Under When Event Is, make sure New Item and Received are selected.
4. Under Item Types, select Mail.
5. Click Define Conditions.
6. In the first pop-up menu, click All Fields, then From.
7. In the second window, type in the "from" address of the items you want to send directly to a folder. Click OK.
8. Go down to Then Actions Are, and Click Add Action, then select Move to Folder. Select the appropriate folder. Click Move.
9. Click Save.
10. Your new rule now appears in the Rules list. A check mark in the box beside the rule indicates it is enabled. Click Close.

How can I search all the folders in my mailbox for specific items?  Top of page

 

For a simple search of all your folders including Sent Items and the Trash, in the main GroupWise window,

1. On the menu bar, click on Tools/Find or click on the Find icon on the toolbar.

2. You can search by limited criteria. For example, in the first drop-down window, you can select Full Text or Subject. Or, in the second drop-down window, you can select From/Author or To/CC.

3. Set additional criteria by selecting the appropriate check boxes under Item type, Item source, and/or Date range.

4. When the appropriate criteria has been selected, click OK. The items will appear in the Find Results window.

 

You can search all of your folders including Sent Items and Trash by doing an Advanced Find. This allows you to select additional criteria for your search. To do this, in the main GroupWise window, 

1. On the menu bar, click on Tools/Find or click on the Find icon on the toolbar.

2. Click on the Advanced Find button.

3. In the Advanced Find window, in the first drop-down box, select the field you want to search by. If the field you want does not appear, click on All Fields. This will bring up additional fields. Highlight the field you want and click OK.

4. You can leave the "contains" button as is or click on it to select different search criteria.

5. In the second small window, type your search string, phrase, or name.

6. If there are no other search strings to add, leave the End button as is. (If you want to add additional search strings, click on the End button and make your selection.) Click OK.

7. Click OK again.

8. Advanced Find will search all of your mailbox including Sent Items, Trash, and any folders you have created. The items will appear in the Find Results window.

How can I create a new address book?  Top of page

In the GroupWise address book window:
1. Click on File/New Book.
2. Type in the name for the address book. Click OK.
3. The new address book will appear in the address book list.

How do I create a distribution list (group)?  Top of page

 

To create and save a personal group:

1. Click the Address Book icon on the toolbar or go to Tools/Address Book on the menu bar.

2. Click the personal address book you want to add this group to, e.g., Debi Sloan.

3. On the toolbar, go to New/Group.

4. Type a name for the group.

5. Type comments, such as a description of the group.

5. Click Add.

7. Click To, CC, or BC, then double-click an a name or click and drag the users to the Selected column. If the users you want to add are in a different address book, click the address book on the Look In drop-down list.

8. To add an entry that is not in an existing address book, click New Contact, fill in the information, click OK, then double-click the entry to add it to the Group.

9. Click OK twice.

How do I automatically add addresses to my address book from email I receive? Top of page

In the mail GroupWise window:
1. On the menu bar, click Tools/Address Book or click on the Address Book icon on the tool bar.
2. Right click on the Frequent Contacts tab. Click on Properties.
3. Click on the Options tab.
4. Select Auto-saving on (a black dot appears for selected item).
5. Select Save addresses of items that are received (a check mark appears for selected items). Select the other options you want, i.e., From external sources (Internet); You do not need to select From internal sources since internal sources are in the Novell GroupWise Address Book; Only if my name or ID is in the "To:" field.
6. You can also select, Save addresses of items that are sent. Select desired options: To external sources (Internet); You do not need to select From internal sources since internal sources are in the Novell GroupWise Address Book.
7. You can also choose to Delete address not referenced within a defined time period. Set the desired time period.
8.Click the Apply button. Click OK.

You can copy addresses added to your Frequent Contacts into your personal address book. To do this:
1. Open the Address Book.
2. Click on Frequent Contacts in the address book list.
3. Right click on the name you want to copy.
4. Click Copy to...
5. Under available address books: select your personal address book (it may be the only one listed).
6. Click OK.

How can I copy an address from the Frequent Contacts address book to my personal address book?  Top of page

1. In the Main GroupWise window, open the Address Book by clicking on the Address Book icon or go to Tools/Address Book.
2. On the left side is the list of address books. Click on Frequent Contacts to select it. 
3. The list of contacts will display on the right side. Go to the contact (address) you want to copy and right-click on it. 
4. Select Copy To...
5. A list of available address books will be displayed in the next window. Select (highlight) the address book you want to copy the contact to and click OK. The contact information has been copied to the selected address book.

How do I turn off (or on) notify for email and/or alarms for calendar? Top of page

At the main GroupWise window:
1. Click Tools/Options/(double click) Security.
2. Click Notify tab.
3. Under Notify options, click Subscribe to alarms (for calendar) and/or Subscribe to notification (for email). (If the box beside an option is checked, the option is on. If the box is not checked, the option is off.)
4. Click OK.
5. Close the Options box.
This does not turn off notify completely so that you do not get a logon screen like you do when you exit notify.

How can I share an address book I have created?  Top of page

In GroupWise address book window in the address book list:

1. Click the address book you want to share. If the address book is not visible, the book is not open. To open an address book, see Tip below.

2. Click File/Sharing, or right-click on the address book and select Sharing.

3. Click the Shared With radio button.

4. Type the name of the person with whom you want to share the address book.  Click Add User. Name Completion works in the Name text box. Begin typing the name, and Name Completion will complete it. Keep typing until the correct name appears or click on the address book icon to select the address.

5. Click each user's name in the Share List.  Assign him or her Access rights.

6. Click OK to save your changes.

7. A window with New Participants opens. Click OK for an email message to be sent to the person you have given rights to share your address book.

8. When they receive the email message and open it, they will get the option to Accept or Decline. They need to Accept in order to share the address book.

 

Tip: To open an address book, in the address book window, click File/Open Book. Select the address book.  Click OK.

How do I add an address to my address book or an address book I have created?  Top of page

1. Open the Address Book.
2. Select the address book with your name (Note: You cannot add to the Novell GroupWise Address Book. You can only add to the Frequent Contacts, Your Name, or any address book you have created.)
3. Click on New and select Contact.
4. On the Contact tab, enter Firstname, Lastname, and email address (required--fill out the complete email address, e.g., dsloan@mnvu.edu). You can fill out any other fields you want. When finished, click OK.

How do I give someone proxy rights to view my calendar or email?  Top of page

First, the user must set the access rights to allow another individual to view their calendar or email.

In the main GroupWise window:
1. Go to Tools/Options/(double click) Security
2. Choose the Proxy Access tab. Under Name: Type in the username of the individual to give access rights to or click on the address book icon and choose the username that way. Click on the Add User button. Under Access List: Highlight the username you want to set access rights. Then under Access Rights click in the box beside the rights you want to grant. Under Tasks: set any that you want to grant.
3. Click OK.
4. Click Close to close the Options window.

After this has been done, the individual who has been granted access rights needs to add the proxy to their account.

In the main GroupWise window,

1. Above the Folder List, click on the drop-down arrow beside Online.

2. Click Proxy.

3. Under Name, type in the name of the proxy to add or click the address book icon to add.

4. Click OK.

To view someone else’s calendar or email,

1. Above the Folder List, click on the drop-down arrow beside Online.

2. Click on the proxy name.

Administrative Computing

New Web Portal for Students  Top of page

We want to introduce you to MVNUs new Web service. The new portal site, http://my.mvnu.edu, includes all of the information found at "Access my Personal Information" and the intranet site students.mvnu.edu. It also includes new features such as:

Career and Counseling services

Cafeteria and 586 specials

Post-graduation tools and links

Personalized profile

Spring Student Invoice (coming soon)

And much more!

 

The login and password is the same as "Access my Personal Information." We invite you to navigate through the site and check out the functionality and new items. A variety of options will allow you to customize your pages as you like. Also, an assortment of links provides you with easier access to the resources that pertain to students.

 

We'd appreciate any feedback you may have. Just select the "Question? Suggestion?" link on the left side. Please be aware that the portal is still in testing mode so some options may not be fully operational at this time. We appreciate your patience.

How do I access my.MVNU.edu? Top of page

First, you need to do Create My Account.

1. In any Internet browser, go to https://my.mvnu.edu .
2. On the left-hand side under Welcome to myMVNU, click on Create My Account.
3. On the right-hand side, fill in the information under Setup New Account. Enter the information requested: Student ID#, Soc Sec No, Birthdate, Password, Password Again. Be sure to read the format and criteria for each field.
4. Click the Submit button.
5. It will take approximately 30 minutes for your web portal account to be created. Please do not try to logon until at least 30 minutes have passed. After that, you should be able to logon.
If you receive an error message, make sure you have entered all data correctly and that you have followed the format and criteria for the password. If this is all correct, call the TRC helpdesk, x5555.

After you have Setup Account, when you go to https://my.mvnu.edu enter your Username and Password and click Login.

If you forget your password, go to https://my.mvnu.edu, click on the link Forgot My Password. You will be asked to enter your Student ID# and Birthdate. Click on Submit. Your password will be emailed to your campus email shortly.

How do I access my.MVNU.edu web portal?  Top of page

The myMVNU web portal allows you to view student, faculty, and staff directories, teaching schedules of faculty, email to various distribution lists, class lists. A faculty member can also obtain advisee information or register a student for a classes during the appropriate times.

At any computer, type in my.mvnu.edu in the web browser to access the myMVNU logon page. If you are a first time user, you need to create your account first.

1. In any Internet browser, go to https://my.mvnu.edu .
2. On the left-hand side under Welcome to myMVNU, click on Create My Account.
3. On the right-hand side, fill in the information under Setup New Account. Enter the information requested: Student ID#, Soc Sec No, Birthdate, Password, Password Again. Be sure to read the format and criteria for each field.
4. Click the Submit button.
5. It will take approximately 30 minutes for your web portal account to be created. Please do not try to logon until at least 30 minutes have passed. After that, you should be able to logon.
If you receive an error message, make sure you have entered all data correctly and that you have followed the format and criteria for the password. If this is all correct, call the TRC helpdesk, x5555.

Now you are ready to login. Type in your login name, press the Tab key, and type in the password you just created. With the mouse click "Login".

To change session, year or program:

Click on "Set Options". Then highlight the appropriate selection and/or change the year. Click on "Submit Options" when finished.

ITEMS UNDER THE "General" COLUMN

* To view the student directory:

With the mouse, click on "Student Directory". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To view the departmental faculty/staff directory:

With the mouse, click on "Faculty/Staff Directory By Dept". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To view the alphabetical faculty/staff directory:

With the mouse, click on "Faculty/Staff By Name". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To view the teaching schedule of faculty:

With the mouse, click on "Faculty Schedules". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To send email to various campus groups:

With the mouse, click on "Distribution Lists". Then select the appropriate category from Classes, Faculty/Staff, Housing, Majors, Minors, EXCELL, or Traditional Students. When the group is found, highlight the row of email addresses (with the mouse, place the cursor at the beginning of the line, hold down the left button on the mouse, and drag down one line.) Click on "Edit" of the Netscape window, then click on "Copy". Open up the Netscape mail program (located on the "Communicator" drop down box; and select "Messenger".) Select "New Message" and click on the "To" button. Then select the Bcc" option. Click "Edit" and "Paste". Click on "Subject". It will take a moment as the addresses are loaded into the program. Now continue to create your email message. When finished, return to your administrative computer web page. Click on "Back" twice to return to the main page.

To approve student timecards:

For faculty and staff who approve student timecards please refer to the documentation located on the network disk drive at K/Common/Readonly/Administrative Computer/Financial Aid/Supervisor Approval Process of Student Timecards. If you are already logged into the administrative web database, start with step number 3.

ITEMS UNDER THE "Faculty" COLUMN

* To view your advisees:

With the mouse, click on "Advisees". This will list your advisees’ name, classification, phone number, etc. A mouse click on the advisee’s name will provide the schedule of that person. If you wish to view next semester’s schedule, you can change the session.

To view a class list:

With the mouse, click on "Class Lists". Then click the mouse on the box next to "Course Number". Enter the 6 digit number. (If you don’t know the last three numbers, you can enter any part of the course number, ie MA. You will then be presented a page of courses. Click the circle of the course desired and then click "Select".)

 

Now click on the box next to "Section" and type the section number. (If you do not know the section number, click on the "?" box. You will then be presented with a list of sections. Click the circle of the section desired and then click "Select".)

With the mouse, click on "Submit Request". It will take a few seconds to retrieve the students in the class. At the bottom of the list is a count of students in the class. You can view anyone’s schedule by clicking the mouse on the name. To view another course, click on the "Back" button of the web browser. Select "Menu" to go back to the administrative web page.

If you wish to export a class list in Excel format, click on the box next to "Format for Excel", then "Submit Request". Save the file to the disk, with a filename that has a .xcl extension, at an appropriate location on the PC. You can now use the file in Excel.

Course Catalog will also allow you to see information about a class. It is a quick lookup for course, section, location, time, professor, or number in class.

* To import class information into a spreadsheet or the grading program ClassMaster:

Refer to the document located on the "How To" of the Administrative Computer Department. (To import into a spreadsheet, follow the first 3 steps. The file is a semicolon delimited file.) Instructions for using ClassMaster is covered in another workshop.

To view your classes and the number of students registered for them:

With the mouse, click on "My Schedule". If all of your classes do not appear, call the Associate Dean’s office and have them assign your name to the missing class. You can change session/year and go forward or backwards in time. Click on "Menu" to return back to the main page.

To access advisee information:

With the mouse, click on "Student Advising". (If you previously selected a student, that student’s id and name will appear and you can immediate display that student’s information.)

To select a student, type in the id number (if you know it) and click "Get Name". If you do not know the id number, click "Name Lookup". Click on the box next to "Name(*)" and type in the student’s last name, a comma, and part of first name, followed by and asterisk ie Smith, Don*. Click the "Execute Search" button. Several names may apprear in the next page. Click on the name that you wish to select, then click on "Select ID". If the student selected is your advisee, you will see his/her name appear on the screen. If the student selected is not your advisee, you will see the message "No permission to this student".

Student Biographical Information has personal information about the student as well as ACT scores and high school information. Click on "Menu" to return to other advising options.

Academic Record display data something like a transcript, listing courses, grades, and cumulative academic numbers. This will take a few seconds as it searches the database. Select "Menu" to return to other advising options.

Student Schedule displays the classes that the student is taking. You can change the session by following the "To change session, year, or program" instructions above. Select "Menu" to return to other advising options.

Grades will display classes, midterm, final grades and cumulative academic numbers for a specific session. Select "Menu" to return to other advising options.

Select "Menu" again to return to the main Faculty/Staff database page.

To register students for classes:

When it is the appropriate time for registration, a Registration link will appear. Instructions for using this program is covered in an additional workshop.

* This information is updated nightly. Items without the asterisk query the database immediately and retrieve up-to-date information.

How do I change my.MVNU.edu password?   Top of page

Note: Changing your password here will change your Blackboard password also.

1. Logon to my.MVNU.edu.
2. At the top of the window, it will say "Welcome back Your Name (Personal Info| Logout). Click on Personal Info.
3. Click on the Password tab.
4. Type your Old Password.
6. Type in a New Password.  Note the criteria for the password: Its length must be 6-8 characters with no spaces or &. It must consist of a combination of alphanumeric and special characters with no more than three (3) alphabetic characters together and no fewer than 2 alphabetic characters total (ex: mv2001a).
7. Confirm Password and click Save.

How do I approve student timecards?  Top of page

  1. To approve student timecards, please follow the steps below:
  2. From the NZRNet web page, select "Administrative Database"
  3. Enter your User Name and password. Call extension 5555 if you have difficulty with the login.
  4. Click on "Timecard Approval"
  5. Review the summary that your student workers have submitted. (If you want to see the daily detail, click on the date by the student’s name. After reviewing close the window.)
  6. If time is correct, click on "Submit Approvals"
  7. You can leave each record (A)pproved, or change the status to (D)eny, (R)eturn the timecard back to the student for changes, or (H)old the information for later review.
  8. When you have selected the appropriate status(es), click on "Submit Record". Approved records will be sent to payroll. Denied records will be voided. Hold records will be displayed next time you return to this screen, and Return records will be returned to the student employee for changes.

How do I view my pay stub online?   Top of page

1. In any Internet browser, access the webpage https://my.mvnu.edu .

2. At the very top of the screen log in to the portal by using your administrative database username and password, or the username and password you just created. (If you have not created your account, click here for instructions.)

3. At the top of the page, click on the “Employee Pages” tab.

4. On the left-hand side of the page, click “Employment Info”.

5. On the right-hand side of the page, click “Most Recent Pay Check”.

6. If you choose to print the pay stub choose “Print This Pay Check Information”, then close window.

7. Close window, and then choose logout at the top of the portal screen.

 

Additional Tips

1. If you need to view a previous pay stub (the system will hold 2 years worth) go to "Payroll Information".

2. At the top right-hand side of the page, you will be able to select your pay check from a list of checks.

3. Choose "display pay check information".

 

How do I view my pay stub online? (Students)  Top of page

 

1. In any Internet browser, logon to https://my.mvnu.edu .  (If you have not created your account, click here for instructions.)

2. At the top of the page, click on the “Student Pages” tab.

3. On the left-hand side of the page, click “My Finances”, then click on "Student Employment".

4. On the right-hand side of the page, scroll down and click “My Most Recent Pay Check”.

5. If you choose to print the pay stub choose “Print This Pay Check Information”, then close the window.

6. When finished, logout at the top of the portal screen.
 

How do I print a report to my Laser printer? Top of page

A screen like the following is displayed when running a report. Enter the appropriate values and press the key designated for "finish".

 

 PF1 finish. CTRL-C cancel. CTRL-W help.

                                             +---------------------------------------------+

                                             |                    DORM BY ROOM                  |

                                              |  Session..................................... FA             |

                                              |  Academic Year......................... 1995          |

                                              |  Dorm........................................                   |

                                              |  Include...................................... N               |

                                             +----------------------------------------------+

The output box will display. Fill in the values according to the descriptions below.

 PF1 finish. CTRL-C cancel. CTRL-W help.

                                       +-----------------------------------------+

                                        |                 DORM BY ROOM               |

                                        |  Session.................................. FA          |

                                        |  Academic Year...................... 1995       |

                                        |  Dorm.......................................               |

                                        |  Include..................................... N           |

                                       +-----------------------------------------+

                                 +------------------------------------------------+

                                  |   OUTPUT PARAMETERS SCHEDULING   |

                                  |Mode...[chap1       ]           Time... NOW         |

                                  |File...                                  Day....                    |

                                  |                                           Background... Y    |

                                 +------------------------------------------------+

 

If you sent the report to file, select the Utility Menu then Printer Control. Now select Print a File.

 PF1 finish. CTRL-C cancel. CTRL-W help.

 +-----------------------------------------------------------------------------+

  |                               PRINT FILE TO PRINTER                                            |

 |Printer.........................................[chap1 ]                                                       |

 |Size............................................. 10.0                                                            |

  |Number....................................... 1                                                                 |

  |File..............................................                                                                    |

+-------------------------------------------------------------------------------+

Enter printer name. Use CTRL-T for table lookup.

Printer: Defaults to your printer. Press Enter.

Size: 10.0 is a proper value for reports with 80 column output. To print anything wider, enter 12, 15, or 17.

Number: Enter the number of copies desired.

File: Enter the name of the file to print. It will have a .out extension.

Press the key designated for "finish". The report will print to the laser printer.

How do I record my campus work hours (enter a timecard)? Top of page

MVNU Students

Below are instructions for entering your "timecard" for your campus employment.

  1. From the computer labs select " Access to My Personal Information" on the web page or enter "students.mvnu.edu" in the internet address line of the web browser to access the lab web page.
  2. Enter your User Name (your id) and password. Your password will be/was in an email message to you. Call the Help Desk @ extension 5555 if you cannot locate your password.
  3. Click on "Timecard Entry".
  4. Select the position from the drop down box if working in more than one position.
  5. Enter the Saturday's date that begins the week
  6. Enter the clock in and clock out times in the appropriate boxes. (Time must be entered on the 24 hour clock with leading zeros. e.g. 1:00 pm = 13:00 and 8:00 am = 08:00)
  7. You can either enter your work hours for the whole week or one day at a time. If you have entered all of your work hours for the day and will have additional hours later, click "Save for Later Update". If you have entered all of your work hours for the week, click "Send to Supervisor".

Additional Helps

If you want to add additional hours and you had previously clicked "Save for Later Update":

1. Select the position from the drop down box, if working in more than one position.

2. Enter the Saturday's date that begins the work week that you are wanting to update.
3. Click "Get Timecard".
4. Enter or change start/stop times.

5. Click "Save for Later Update" or "Send to Supervisor"

The calendar button allows you to view dates, so that you may see what date(s) fall on a Saturday. Within the calendar, clicking on the "<<Prev" button will display the previous month's days. Conversely, clicking on the "Next>>" button shows the days for the next month in the calendar. The "Close" button closes the calendar window.

Hours need to be entered as "military" time. There is no difference in the morning hours but for hours after 12:00 noon you must add 12 hours. (e.g. 1:00pm is 13:00, 2:00pm is 14:00, etc)

The "Oops" button erases all data that was entered on the screen.

Clock out times cannot go beyond 24:00. These should be entered into the next day as 00:00 to the correct time in the morning. For example, if you worked from 11:00pm to 7:00 am, the time must be entered on two separate days: 23:00-24:00 and 00:00-07:00.

To see the total hours worked, click "Calculate Hours" at the bottom of the form.

How do I create a Word table from data on the Administrative Computer? Top of page

1. On the administrative computer, run the report following the "Printing a report to a laser printer" documentation found on the K drive in the common/readonly/Administrative Computer/general file folder. Make sure file is entered for mode. You do not need to print a hard copy of the file.

2. When the report is finished, type a capital U for the Utility menu. Then select the Letters/Labels/Report option. Now select the Create Word Table option. Enter the output file name of the report (it will have a .out extension). Press the key designated for "finish". This will create a file in rtf format for PC software imports. The file name will remain the same except for the extension (.doc).

    Transfer The File

3. When finished, select the WS_FTP icon in the Internet Tools window of the PC.

4. Select the Administrative Host profile name in the Session Profile window. Check the value for Local PC to make sure this is the desired directory for the data. Click OK and enter your password for the administrative computer when prompted.

5. PC files will display on the left and administrative computer files will display on the right. Click on the ASCII button. Scroll down the administrative computer files until you see the file that you want to transfer. Highlight the file by one click of the mouse then click on the arrow pointing to the left. The file will transfer to the PC.

6. To create a table for mail-merging in Word, open the file, click on Edit/Select All. Then click on Table/Convert Text to Table and fill in the appropriate information. Click OK and the table will be formed. Check to make sure the addresses are the appropriate ones for the time year – home addresses during summer and box numbers during the school year. Call extension 4420 if you have questions about this.

 

How do I import Administrative Computer Data Into ClassMaster?  Top of page

Note: Students are adding and dropping classes throughout the term. You will need to update your list manually once you have imported this data.

1. Through your web browser, connect to the administrative computer web page. Select Data Import of Classes.

2. Next, start the ClassMaster program.

3. Under the "File" menu, select the "Import" option. When you do this, a screen entitled "Import Format" will appear. Beside the "Field Separator" prompt, select the option "Characters" by clicking on the circle beside it. Next, type a semicolon (;) in the box to the right of the option.

4. Next to the "Record Separator" prompt, select the "LF" option by clicking on the circle to the left of it.

5. Then click on the "Select Fields" button at the bottom of the box. This will cause a window entitled "Import Fields" to appear on the screen.

*In order to select the following fields, click on the circle to the left of the option with your mouse pointer. If the fields are not selected in this order, the information you import into ClassMaster will be incorrect. You will need to do this step each time you startup the ClassMaster program.

6. Select the "Number" option for student ID number.
Select the "Name" option.
Select the "Last, First Middle" option.
Select the "Gender" option.
Select the "Birth Date" option.
Select the "Phone1" and "Phone2" options. These options will be the location of the students email address and their campus phone.

When you are finished, the format box at the bottom of the page should read:
Number;Name(Last,-First-M.);Gender;Birthdate;Phone1;Phone2<lf>

*If it does not look like this, you will need to clear the selections from the "Import Fields" box and re-select the information. If the selected information is incorrect, so will the imported information.

Select the "OK" button in the top, right hand corner.

Select the "OK" button again.

7. Now, a box entitled "Open" will appear on you screen. This is where you identify the file to be imported into the ClassMaster program. In the "Look in" box at the top, click on the drop-down arrow and brows to the location of your file, e.g., "My Documents."

8. In the "File name" box at the bottom, delete any given text.

9. In the box to the "Files of type" box at the bottom, click on the drop-down arrow and select "All Files (*.*)".

10. Now the name of your file should appear in the box in the center. To insert the file into the Classmaster program, double click on the file name. The student information should then be imported into the Classmaster program.

11. After you have imported the file, go to File/Save. Select your "Save in" location and type in a "File name." Do not change the "Save as type." Click on "Save." You can choose to setup a password now or do it later.

12. Finally, you may want to "drag" the temporary import file that is in the "My Documents" folder to the "Recycle Bin" or "Trash."

13. ClassMaster is ready for use. 

 

How do I use the distribution lists?  Top of page

 

1. Go to the Faculty and Staff Resources webpage.

2. Click on Administrative Database and Login.

3. From the menu items on the left-hand side, click on General Information/Distribution Lists.

4. From the menu items at the bottom of the window, click on Faculty/Staff (or desired list).

5. Click on Faculty (or desired distribution list).

6. Click on Send Email to All Faculty (or whatever distribution list it is). This opens a new Mail To window in GroupWise with the names in the BC field. Go to Step 9.

Or, if that does not work Highlight the list of names and do an Edit/Copy.

7. Go to GroupWise and create a new mail message.

8. Click in the BC field. Do an Edit/Paste. That will paste the list of names in the BC field.

9. You do need to put someone in the TO field. You can put your name in the TO field.

10. Compose your message and send.

 

File Management

Where can I find Additional Information? Top of page

Complete CD and DVD Glossary:
            http://www.cdpage.com/Compact_Disc_Glossary/glossarym.html

For Information on DVD:
            http://www.dvddemystified.com/dvdfaq.html

Detailed Technical Information:
           
http://www.osta.org/technology/cdqa.htm

How do I burn a CD on Windows XP?   Top of page

Copying files to a blank CD

1. Insert a blank CD

2. When Action dialog box appears choose “Open writable CD folder” OR In Windows Explorer drag and drop files onto the CD drive icon OR Right-click on file or folder and choose Send-To then select the CD drive icon OR Inside program such as Word do a Save or Save-As and select the CD drive as the save location

3. If not already open, open a window showing the contents of the CD drive using either Windows Explorer or My Computer

4. Choose the File menu item and select “Write these files to CD”

5. Enter a name for the CD and click Next

6. If there is not enough room on the CD for the files selected it will give you specific information on how much space needs to be freed up and instructs you to do so then Retry the operation

7. When the burn is complete the CD will eject and you can click Finish to close the window

 

Erase a Re-Writable CD

1. Insert a CD-RW into the CD drive

2. When the Action dialog box appears choose “Open folder to view files” OR Use Windows Explorer or My Computer to browse to the CD drive

3. Select the File menu item and choose “Erase the CD-RW”

4. Click on Next

5. Click on Finish

 

Add additional files to an existing CD

1. Insert the writable CD with data that you want to add to into the CD drive

2 .Add files to this CD and initiate the burn process as explained in the “Copying files to a blank CD” described above

 

Create an ISO file from a CD (Requires ISO recorder PowerToy plug-in)

1. Insert source CD

2. Open My Computer or Windows Explorer

3. Right-Click on CD drive

4. Select “Create image from CD”

5. Enter path and filename with an .ISO extension

6. Click Next

7. Click Finish

 

Create a CD from and ISO file (Requires ISO recorder PowerToy plug-in)

1. Insert blank CD

2. Right-Click on ISO file

3. Select “Copy image to CD”

4. Click Next

5. Click Finish

 

Copy a CD

1. Create a temporary folder on the hard drive

2. Copy all contents of the source CD to this temp folder

3. Insert a blank CD

4. Copy all contents from temp folder to the CD drive

5. Choose the File menu item and select “Write these files to CD”

6. Enter a name for the CD and click Next

7. If there is not enough room on the CD for the files selected it will give you specific information on how much space needs to be freed up and instructs you to do so then Retry the operation

8. When the burn is complete the CD will eject and you can click Finish to close the window

OR

1. Insert source CD

2. Right click on CD drive icon

3 Select “Copy CD to CD”

4. Click Next

5. When prompted insert a blank CD then click OK

6. Click Finish

 

How do I burn a DVD on Windows XP? Top of page

1)      Open Nero Express by selecting

(Start>All Programs>Nero CD-DVD Burning>Nero Express)

 

 

2)      From the top dropdown menu, select the item that have [DVD] on the right (highlighted below)

 

 

3)      Select (Data>DataDisc)

 

 

4)      Choose the “Add” button on the right to bring up the next screen, select each file you want and hit the “Add” button. After you have added all of the files you want, select “Finished.”

 

5)      Once you are satisfied with your DVD, select “Next”.

6)      Name you disk under “Disk Name.” Select “Burn.”

 

 

7)      Once finished click “Exit.”

 

 

8)      When it asks you to save, select “No.”

 

Blackboard

Recommended Internet Browsers   Top of page

End User Configuration Matrix1

 

End User Configuration Guidelines

 

End users should use a certified or compatible operating system and browser configuration with the Blackboard Academic Suite. The listed configurations are the only configurations that are tested and supported by Blackboard.

 

Term Definition
Certified fully tested and supported
Compatible* key application areas tested
Not tested specified Browser is not supported for the Operating System

Microsoft® Internet Explorer® Web Browsers

  Windows XP Windows Vista Desktop Mac OS 10.3 Mac OS 10.4 Mac OS 10.5
Internet Explorer 6 Compatible Not Tested Not Tested Not Tested Not Tested
Internet Explorer 7 Compatible Certified Not Tested Not Tested Not Tested
Internet Explorer 8 Compatible Compatible Not Tested
Not Tested
Not Tested

Mozilla® Firefox and Netscape® Navigator Web Browsers

Windows XP Windows Vista Desktop Mac OS 10.3 Mac OS 10.4 Mac OS 10.5
Firefox 1.5 Not Supported Not Supported Compatible Certified Not Tested
Firefox 2.0 Certified Certified Not Tested Certified Compatible
Firefox 3.0 Certified Certified Compatible Certified Compatible

Apple® Safari® Web Browsers

  Windows XP Windows Vista Desktop Mac OS 10.3 Mac OS 10.4 Mac OS 10.5
Safari 2 Not Tested Not Tested Not Tested Certified Certified
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* All configurations marked as Compatible and have undergone a limited engineering analysis to test areas of the Blackboard Academic Suite that may have browser issues.

1Blackboard Academic Suite  Release 8.0, April 2009

Blackboard Tips    Top of page

Issues with Windows Vista, Internet Explorer 7 and Blackboard   Top of page 

There can be issues with Windows Vista, Internet Explorer 7, and certain features of Blackboard. Generally, this is seen in areas where students need to insert textual information (discussion groups, test boxes, etc.) To correct the issue, do the following (you only need to do this once to set the default):

1. Login to Blackboard

2. On the "My University" tab, which is the default, select under Tools the Personal information link.

3. Next, select the "Set Visual Text Box Editor Options" link.

4. Choose "unavailable" and click submit.

This will change their default setting to this on Blackboard from any location from which they access Blackboard.

How do I Update/Create Blackboard Roster?  Top of page

Blackboard rosters are now created and updated automatically. Updates are done twice daily. However, the updates for traditional classes are not started until two weeks prior to the start of each session of classes.


How can I send an email message from a Blackboard course site?   Top of page

 

1. Logon to Blackboard and go to the course site.

2. Click on Control Panel at the left.

3. Under Course Tools, select Send Email.

4. On the next page, you can select All Users to send email to everyone in the course.

5. An email screen opens within Blackboard with the To field populated. Fill in the Subject, type in your message, then scroll down and click on Submit.

How can I edit or change the title of a Blackboard course?  Top of page

1. Logon to Blackboard and go into one of the courses that you want to change. On the left-hand side, click on the Control Panel.

2. The banner at the top of the Control Panel page will show you the complete course number and will show you which section you are in.

3. Under Course Options, select Settings.

4. Select Course Name and Description.

5. In the Course Name field, you can add an additional description to the course name such as Section number.

6. After you have entered the additional description, click on the Submit button at the bottom.

7. Click OK at the next screen to get back to the Control Panel.

8. Click on the Courses tab to get back to your list of courses.


How can I reset a test for a student in Blackboard?   Top of page

1. Logon to the Blackboard course site.

2. Go to the Control Panel, then go to Grade Book.

3. Next, click on the "lock" icon for the student within the appropriate test item.

4. You will see a screen appear with a "View" button over to the right side of the computer screen. Click on the "View" button.

5. Next, you will see a screen appear and near the top, you will see a "Clear Attempt" button. Click on this button.

6. The student will need to logout of Blackboard and login again. They should be able to take the test now.

INTERNET EXPLORER

Keyboard Shortcuts Top of page

 

Here are a few keyboard shortcuts that help with common Internet Explorer tasks. 

Web Tip  Top of page

 

If you're in Internet Explorer and you want to keep the page you are on and follow a link at the same time, hold down Shift to open the link in a new window. 

 

How can I show all menu items on the menu bar?  Top of page

 

1. On the menu bar, go to Tools/Internet Options.

2. Click on the Advanced tab.

3. Under Browsing, uncheck the box that says Enable Personalized Favorites Menu.

4. Click OK.

 

How do I import my Netscape Bookmarks to Internet Explorer Favorites? Top of page

1. First you need to find your bookmark file. Go to Start/Windows Explorer. The path should be C:\OldComputer\Program Files\Internet Tools\Netscape\Users\Your Name\bookmark.htm; or C:\OldComputer\Program Files\Netscape\Users\Your Name\bookmark.htm.
2. Double click the file bookmark.
3. On the menu bar, click File/Import and Export.
4. The Import/Export Wizard comes up. Click Next.
5. Select Import Favorites. Click Next.
6. Select Import from a File or Address. Type in the path to the file bookmark.htm or click the browse button to select the file and save. Click Next.
7. Select the folder "Favorites" where the imported bookmarks will be placed. Click Next.
8. Click Finish.
Now you will find your bookmarks in Internet Explorer under Favorites. You can reorganize them as desired.

How can I change the font size for a website I am viewing? Top of page

If you’re fighting eyestrain because of a website’s small font size, you might want to make the font bigger and easy to read.  In Internet Explorer,  go to View/Text Size and choose a larger size. 

 

However, many modern websites use cascading style sheets which do not allow you to change the text size through the View menu.  You can still thwart the web designers who use that small font. 

 

1. In Internet Explorer, Go to Tools/ Internet Options/General tab

2. Click on the Accessibility button.

3. Check the box that says “Ignore font sizes specified on web pages.”

4. Click OK. Click OK again.  Now you can change the font size to your liking.

 

How can I search a web page? Top of page

 

1. Click any place on the window or frame first to make it "active." 

2. Press CTRL + F on your keyboard to launch the Find feature.

3. Then type in the word you're looking for and click the Find Next button.

 

How can I manage Cookie files? Top of page

 

1. In Internet Explorer, on the menu bar, click on Tools/Internet Options.

2. Click on the Privacy tab.

3. This is where you can manage Cookies. The Slider Settings allows you to set a higher or lower restriction on Cookies and applies to all websites you visit. The Edit button will allow you to enter websites to Block or Allow Cookies.

4. Warning: You need to be aware that restricting or shutting off Cookies can affect access to some websites. This is especially true on websites you have setup an account or profile.

 

How can I view Cookie files?   Top of page

 

To view your Cookie folder and files,

1. Open Windows Explorer or My Computer.

2. The path for the Cookie folder is C:\Documents and Settings\NZRUser\Cookies.

3. The files in the Cookies folder are text (.txt) files.

4. Warning: If you delete or change any of these files, access to websites you frequently visit can be affected and/or restricted.

 

How can I print the selected area of web pages?  Top of page

 

1. Highlight the text and graphics you want to print.
2. Choose Print from the File menu or use the Ctrl + P keyboard combination to pull up the Print dialog box.
3. Under Print Range, choose Selection.
4. Print

 

MACs

Fonts for use on PCs   Top of page

 

The following is a table of PC (Windows) fonts. The first column shows the Windows font name in the corresponding style and the size for each is 18. The second column indicates (yes or no) if there is a corresponding font on the MAC.  Also, on the MAC, in Word or PowerPoint, you can go to View>Formatting Palette. On the Formatting Palette, go to Font>Name>Font Collections>Windows Office Compatible to find many of the fonts listed below in the PC (Windows) Fonts column. If you use the Windows Office Compatible fonts, your document should display with better results on the PC.

 

PC (Windows) Fonts

MAC Font

Agency FB

No

Algerian

NO

Arial

Yes

Arial Black

Yes

Arial Narrow

Yes

Arial Rounded MT Bold

Yes

Arial Unicode MS

Yes

Baskerville Old Face

Yes

Bauhaus 93

Yes

Bell MT

Yes

Berlin Sans FB

No

Berlin Sans FB Demi

No

Bernard MT Condensed

Yes

Blackadder ITC

No

Bodoni MT

No

Bodoni MT Black

NO

Bodoni MT Condensed

No

Bodoni MT Poster Compressed

No

Book Antiqua

Yes

Bookman Old Style

Yes

Bookshelf Symbol 7 (Bookshelf Symbol 7)

Yes

Bradley Hand ITC

No

Britannic Bold

Yes

Broadway

No

Brush Script MT

Yes

Calibri

Yes

Californian FB

No

Calisto MT

Yes

Cambria

Yes

Cambria Math

No

Candara

Yes

Castellar

No

Centaur

No

Century

Yes

Century Gothic

Yes

Century Schoolbook

Yes

Chiller

No

Colonna MT

Yes

Comic Sans MS

Yes

Consolas

Yes

Constantia

Yes

Cooper Black

Yes

Copperplate Gothic Bold

Yes

Copperplate Gothic Light

Yes

Corbel

Yes

Courier New

Yes

Curlz MT

Yes

Edwardian Script

Yes

Elephant

No

Engravers Mt

Yes

Eras Bold ITC

No

Eras Demi ITC

No

Eras Light ITC

No

Eras Medium ITC

No

Estrangelo Edessa

No

Felix titling

No

Footlight MT Light

Yes

Forte

No

Franklin Gothic Book

Yes

Franklin Gothic Demi

No

Franklin Gothic Demi Condensed

No

Franklin Gothic Heavy

No

Franklin Gothic Medium

Yes

Franklin Gothic Medium Condensed

No

Freestyle Script

No

French Script MT

No

Garamond

Yes

Gautami

No

Georgia

Yes

Gigi

No

Gill Sans MT

Yes

Gill Sans MT Condensed

No

Gil Sans MT Ext Condensed Bold

No

Gill Sans Ultra Bold

Yes

Gill Sans Ultra Bold Condensed

No

Cloucester MT Extra Condensed

Yes

Goudy Old Style

Yes

Goudy Stout

No

Haettenschweiler

Yes

Harlow Solid Italic

No

Harrington

No

High Tower Text

No

Impact

Yes

Imprint MT Shadow

Yes

Informal Roman

No

Jokerman

No

Juice ITC

No

Kartika

No

Kristen ITC

No

Kunstley Script

No

Latha

No

Lucida Bright

Yes

Lucida Calligraphy

Yes

Lucida Console

Yes

Lucida Fax

Yes

Lucida Handwriting

Yes

Lucida Sans

Yes

Lucida Sans Typewriter

Yes

Lucida Sans Unicode

No

Magneto

No

Maiandra GD

No

Manga

No

Marlett(Marlett)

Yes

Matura MT Script Capitals

Yes

Microsoft Sans Serif

Yes

Mistral

Yes

Modern No 20

Yes

Monotype Corsiva

Yes

MS Mincho

No

MS Outlook (MS Outlook)

No

MS Reference Sans Serif

Yes

MS Reference Speciality (MS Reference Speciality)

Yes

MT Extra (MT Extra)

Yes

MV Boli

No

Niagara Engraved

No

Niagara Solid

No

OCR A Extended

No

Old English Text MT

No

Onyx

No

Palace Script MT

No

Palatino Linotype

Yes

Papyrus

Yes

Parchment

No

Perpetua

Yes

Perpetua Titling Mt

Yes

Playbill

Yes

Poor Richard

No

Pristina

No

Raavi

No

Rage Italic

No

Ravie

No

Rockwell

Yes

Rockwell Condensed

No

Rockwell Extra Bold

Yes

Sabon

No

Script MT Bold

No

Segoe UI

No

Showcard gothic

No

Shruti

No

Snap ITC

No

Stencil

Yes

Sylfaen

No

Symbol (Symbol)

Yes

Tahoma

No

Tempus Sans ITC

No

Times New Roman

Yes

Trebuchet MS

Yes

Tunga

No

TW Cen MT

No

TW Cen MT Condensed

No

TW Cen MT Condensed Extra Bold

No

Verdana

Yes

Viner Hand ITC

No

Vivaldi

No

Vladimir Script

No

Vrinda

No

Webdings (Webdings)

Yes

Wide Latin

Yes

Wingdings (Wingdings)

Yes

Wingdings 2 (Windings 2)

Yes

Wingdings 3 (Windings 3)

Yes

 

How can I replace all of the fonts in a PowerPoint presentation?   Top of page

 

1. On the Menu bar, go to Format>Replace Fonts.
2. Under Replace, if the font you want to replace is not displayed, click on the drop-down arrow and select the font to be replaced.
3. Under With, click on the drop-down arrow to select the desired font.
4. Click on the Replace button
5. When it has completed replacing the fonts, click on the Close button.

 

 

OFFICE 2007

EXCEL 2007

 

Adding an icon to "My Places"  Top of page

 

When you click on File/Open, you will see icons (shortcuts) in the Open window on the left hand side of the window. You can add your own shortcuts here to folders or files for quick, easy access. To do that,

1. Click on File/Open.

2. Under Look in:, browse to the folder or file location.

3. Click on the folder or file in the list once to select it.

4. Right-click on the area at the left with the icons and select Add 'Document or Folder Name'.

5. Now an icon (shortcut) will appear on the left-hand side of the Open window for easy access to that folder or file.

 

Customize Quick Access Toolbar   Top of page

 

1. Click on the drop-down arrow to the right of the Quick Access Toolbar and select More Commands.

2. Under Choose commands from, leave  Popular Commands or click on the drop-down arrow to select from All Commands.

3. The available commands will show in the pane on the left. Highlight a command, e.g., Quick Print, then click on the Add button between the two panes. The Quick Print command will appear in the right-hand pane.

4. When you have finished adding your desired Quick Access commands, click OK.

 

How do I freeze headings in a spreadsheet?   Top of page

When working in a long spreadsheet, it's easy to forget what information belongs in each column once you scroll past the headings. Here's an easy way to keep track of the information each column holds. 

1. Highlight the rows and/or columns you want to freeze.

2. On the Ribbon, go to View>Window>Freeze Panes.

3. Click on the drop-down arrow and select Freeze Panes.

 

Once you freeze the column headings, they will remain visible as you scroll through the rest of your spreadsheet. Undo this action by going to View>Window>Freeze Panes, click on the drop-down arrow and select Unfreeze Panes.

 

How do I change a title in a column from horizontal to vertical?  Top of page

If you have a title that would look better vertical than horizontal, here's how to invert it: 

1. Select the cell that contains your title and the cells you want the title to span. 
2. On the Ribbon, go to Home>Cells>Format>Format Cells. 
3. Click on the Alignment tab.
4. In the degrees box, type 90. 
5
. Under Text Control, check Merge Cells. 
6
. Click on OK. 

How do I do an AutoSum?  Top of page

Adding cell values in Excel is a simple process. Excel presents a few different methods for finding the sum of any number of cell values. For the purpose of this example, assume we have number values in cells A1, A2, and A3. 

Here are two possible ways for compiling an AutoSum: 

1. The proper way to add up the values of cells A1, A2, and A3 is to type "=SUM(A1:A3)" (without quotes) in any cell other than the three you'd like to total. Hit return or tab when finished entering the code to see the total of the three cell values. 

2. A quicker way to sum multiple cells is to use the AutoSum function button. The AutoSum function button is found on the Ribbon, go to Home>Editing and click the AutoSum button (looks like a jagged uppercase "E").

To use the AutoSum button follow these directions: 

1. Single-click any cell on the page except for the cells you'd like to sum. 

2. On the Ribbon, go to Home>Edting>AutoSum. Select Sum on the AutoSum button. 

3. You should see a "=SUM()" appear in the cell you single-clicked on. 

4. Find cell A1 and then press and hold down your left mouse button. This will make the selection box appear around the cell. 

5. Continue holding down the left mouse button and then drag the selection box around cells A2 and A3.

6. When you have the selection box appearing around all three cells, hit Return or Tab on your keyboard.

7. The sum will appear in the cell you selected.

 

How Can I copy the formatting of one cell to another?  Top of page

 

You can copy formatting with the Format Painter. To do this: 

1. Highlight the characters or full paragraph whose formatting you'd like to copy.  (If you want want to include the paragraph formatting, you need to include the paragraph symbol in the highlighted section.)

2. Go to Home>Clipboard. If you'd like to apply your formatting to one area, single-click the Format Painter on the Standard toolbar. It looks like a paintbrush. If you'd like to apply the formatting to more than one area, double-click the Format Painter icon. 

3. Paint over the information you'd like to reformat. 

4. If you double-clicked the Format Painter, press Esc when you're finished.

 

How can I copy an entire worksheet to another workbook?  Top of page

Here is a timesaving tip to copy an entire worksheet (a page within a workbook) of information—such as a list of items for a monthly inventory—from one workbook (Excel file) to another.

To copy an entire sheet to another workbook:

1. Open the workbook into which you want to paste the copied sheet. 

2. Switch to the workbook that contains the sheet you want to copy. 

3. Right-click the Sheet tab of the sheet you want to copy, and then click Move or Copy on the shortcut menu. 

4. From the To book drop-down menu, select the workbook that will receive the sheet. (To copy the selected sheet to a new workbook, click New book on the drop-down menu.) 

5. Select the Create a copy check box. (If you don't select this check box, the sheet will be moved instead of copied.) 

6. Click OK.

 

How can I make the gridlines in Excel more visible?  Top of page

 

Many times the gridlines in Excel are not very visible. By default the gridlines are a light gray. You can change the gridlines to a different color by following these steps:

 

1. Go to the Office Button>Excel Options.

2. Click on Advanced at the left.

3. On the right, scroll down to Display options for this worksheet. You can click on the drop-down arrow to select a worksheet or book.

4. Make sure the Show gridlines box is checked.

5. For Gridline color, click on the drop-down arrow and select your color.

6. Click OK. This changes the color of the gridlines for the selected book or worksheet.

 

How can I copy an Excel spreadsheet into a Word document?  Top of page

 

1. In Excel, highlight the spreadsheet that you want to include in the Word document.

2. Go to Home>Clipboard>Copy or right-click on the highlighted area and select Copy to copy it. Now go to the Word document.

3. Place the cursor where you want to put the Excel information then right-click and select Paste.

4. At the bottom right corner of the Excel information, you'll find the Paste Options button. Click the down arrow. Two of the options include the words "and link to Excel." Select one of those, depending on the look you want. With the link, if the Excel file is changed, the Word table will be changed also if the two files remain on the same computer.

5. Or, you can simply copy the Excel information to the Word document. Click the arrow on the Paste Options button. Select either "Keep source formatting" or "Match Destination Table Style."

 

 

 

PowerPoint 2007

 

How can I make a PowerPoint presentation file smaller?    Top of page

If you have a PowerPoint presentation with pictures in it, you can reduce the size of the file by changing the picture file type and/or compressing the pictures. This will make the PowerPoint file size smaller which will make accessing the file quicker, speed editing, and facilitate presentation. What you want to do is make sure that any picture files are inserted as .JPG or .GIF.

 To do this on a new presentation:

1. First, you DO NOT want to do a Copy/Paste. When you do a Copy/Paste, even if the file type is .JPG or .GIF, Windows changes the file type to .BMP (bitmap). Bitmap files are MUCH larger than the .JPG or .GIF. Therefore, if you find a picture on the Internet, right click on the picture and select Save Picture As. Give it a name and remember where you save it. Check Save as type and make sure it saves as a .JPG or .GIF. If it does not save as a .JPG or .GIF, then do the following:
2. Open Windows Explorer, find the picture file, right-click on it, go to Open With and select Paint. If Paint is not an option, select Choose Program. In the Programs window, find and select Paint. Check the box to Always use the selected program to open this kind of file. Click OK. This will open the picture in Paint. Click on File/Save As. Choose where you want to save it and give it a file name (or leave file name as is). Where it says Save As Type, click on the drop down arrow and select JPEG (.JPG). Click on Save.

Now you are ready to insert the picture into your PowerPoint presentation.

1. In PowerPoint, go to the slide where you want to insert the picture.
2. Place your cursor where you want the picture inserted. If you cannot get it in the exact location, you can always move the picture later.
3. On  the Ribbon, go to Insert>Illustrations>Picture. You may need to change the Look In location. Find the picture you want to insert. Select the picture and click Insert.

Do this for EVERY picture you want to insert.

If you have an existing PowerPoint file, do the following:

It is suggested that you find the file and make a copy first. That way if you have any problems throughout the process, you will not lose ALL of your work.

1. In your PowerPoint file, click on any picture to select it.

2. On the Ribbon, go to Picture Tools>Format>Adjust>Compress Pictures.

3. In the Compress Pictures dialog screen, uncheck the box to Apply to selected pictures only.

4. Next, click on the Options button.

5. Under Compress options, make sure Automatically perform basic compression on save is selected (a check mark appears beside selected item). You can also select Delete cropped areas of pictures if you will not need to do any more editing of the pictures.

6. Under Target output, select Screen (150 ppi): good for Web pages and projectors.

7. Click OK. Click OK again.

 

How do I set one of my own pictures as the background for slides?   Top of page

 

1. Go to Design>Background and click on the small square icon at the lower right.

2. In the Format Background window, click on Fill at the left.

3. On the left, select Picture or texture fill.

4. Under Insert from, click on the File button. Locate the file you want to set as the background and select it. Click on Insert.

5. Under Transparency, use the slide bar or the percentage window to set the transparency value.

6. To apply to only one slide, click Close. To apply to all of the slides, click Apply to All, then click on Close.

 

Word

 

How can I turn off the automatic numbering or bullets?    Top of page

 

1. In Word, click the MS Office Button (round icon in the upper left-hand corner), and then click on Word Options (at the bottom of the menu items).

2. Click on Proofing at the left.

3. On the right, click on AutoCorrect Options, and then click the AutoFormat As You Type tab.

4. Under Apply as you type, select or clear the Automatic bulleted lists check box or the Automatic numbered lists check box according to your preference.

5. Click on the AutoFormat tab. Under Apply, select or clear the Automatic bulleted lists check box according to your preference.

6. When finished making changes, click OK.

 

How do I automatically save open documents?   Top of page

 

Please Note:  This is not a substitute for manually saving documents. You must save your document initially for auto-save to work as intended. It is intended to allow recovery of a document in case of a power failure or some other type of failure. You still must save documents manually and frequently to prevent loss of data.

1. Click on the MS Office Button and then click on Word Options.

2. On the left, click on Save.

3. On the right, select Save AutoRecover information every check box.

4. In the minutes list, use the up or down arrows to specify how often you want the program to save your data.

5. Do not change the AutoRecover file location or the Default file location.

6. Click OK.

 

 

OFFICE 2003

Excel

Shortcuts  Top of page

Select entries 

Navigation 

Working with numbers 

Standard shortcuts 

Adding an icon to "My Places"   Top of page

 

When you click on File/Open, you will see icons (shortcuts) in the Open window on the left hand side of the window. You can add your own shortcuts here to folders or files for quick, easy access. To do that,

1. Click on File/Open.

2. Under Look in:, browse to the folder or file location.

3. Click on the folder or file in the list once to select it.

4. On the menu bar in the Open window, click on the drop-down arrow beside Tools and click on Add to "My Places."

5. Now an icon (shortcut) will appear on the left-hand side of the Open window for easy access to that folder or file.

How can I show all menu items on the menu bar all the time? Top of page

 

1. On the menu bar, go to Tools/Customize.

2. Click on the Options tab.

3. Under Personalized Menus and Toolbars, uncheck the box for Menus show recently used commands first.

4. Click Close. 

 

How do I freeze headings in a spreadsheet? Top of page

 When working in a long spreadsheet, it's easy to forget what information belongs in each column once you scroll past the headings. Here's an easy way to keep track of the information each column holds. 

1. Highlight the row directly below your column heading by clicking the number of the row. For example, if the headings are located in the first row, click 2. 
2. On the menu bar, go to Window/Freeze Panes.

Once you freeze the column headings, they will remain visible as you scroll through the rest of your spreadsheet. Undo this action by clicking the Window menu and choosing Unfreeze Panes.

How do I change a title in a column from horizontal to vertical? Top of page

If you have a title that would look better vertical than horizontal, here's how to invert it: 

1. Select the cell that contains your title and the cells you want the title to span. 
2. Choose Format, Cells and click on the Alignment tab. 
3. In the degrees box, type 90. 
4. Under Text Control, check Merge Cells. 
5. Click on OK 

How do I do an AutoSum? Top of page

Adding cell values in Excel is a simple process. Excel presents a few different methods for finding the sum of any number of cell values. For the purpose of this example, assume we have number values in cells A1, A2, and A3. 

Here are two possible ways for compiling an AutoSum: 

  1. The proper way to add up the values of cells A1, A2, and A3 is to type "=SUM(A1:A3)" (without quotes) in any cell other than the three you'd like to total. Hit return or tab when finished pasting the code to see the total of the three cell values. 
  2. A quicker way to sum multiple cells is to use the AutoSum function button. The AutoSum function button is found on the toolbar next to the paste function key (f*). It looks like a jagged uppercase "E."

To use the AutoSum button follow these directions: 

    1. Single-click any cell on the page except for the cells you'd like to sum. 
    2. Press the AutoSum button once. 
    3. You should see a "=SUM()" appear in the cell you single-clicked on. 
    4. Find cell A1 and then press and hold down your left mouse button. This will make the selection box appear around the cell. 
    5. Continue holding down the left mouse button and then drag the selection box around cells A2 and A3.
    6. When you have the selection box appearing around all three cells, hit Return or Tab on your keyboard.
    7. The sum will appear in the cell you selected.

How can I transfer Excel information into another application without losing any of the formatting? Top of page

Here's how you transfer Excel information into another application with perfect fidelity: 

1. Select the cells you want to transfer. 

2. Hold down the Shift key and choose Edit, Copy Picture. 

3. Make certain that both "As shown on screen" and "Picture" are checked and click OK. 

4. Click in the non-Excel file where you want the Excel info to appear. 

5. Choose Edit, Paste. 

 

How can I copy the formatting of one cell  to another? Top of page

You can copy formatting with the Format Painter. To do this: 

1. Highlight the characters or full paragraph whose formatting you'd like to copy. 

2. If you'd like to apply your formatting to one area, single-click the Format Painter on the Standard toolbar. It looks like a paintbrush. If you'd like to apply the formatting to more than one area, double-click the Format Painter icon. 

3. Paint over the information you'd like to reformat. 

4. If you double-clicked the Format Painter, press Esc when you're finished.

 

How can I copy an entire worksheet to another workbook?  Top of page

Here is a timesaving tip to copy an entire worksheet (a page within a workbook) of information—such as a list of items for a monthly inventory—from one workbook (Excel file) to another.

To copy an entire sheet to another workbook:

1. Open the workbook into which you want to paste the copied sheet. 

2. Switch to the workbook that contains the sheet you want to copy. 

3. Right-click the Sheet tab of the sheet you want to copy, and then click Move or Copy on the shortcut menu. 

4. From the To book drop-down menu, select the workbook that will receive the sheet. (To copy the selected sheet to a new workbook, click New book on the drop-down menu.) 

5. Select the Create a copy check box. (If you don't select this check box, the sheet will be moved instead of copied.) 

Click OK.

 

How can I make the gridlines in Excel more visible?  Top of page

 

Many times the gridlines in Excel are not very visible. By default the gridlines are a light gray. You can change the gridlines to a different color by following these steps:

 

1. Choose Options from the Tools menu. Excel displays the Options dialog box.

2. Make sure the View tab is selected. 

3. Make sure the Gridlines check box is selected.

4. Using the Gridlines Color drop-down list, choose the color you want to use.

5. Click OK.

 

How can I copy an Excel spreadsheet into a Word document?  Top of page

 

1. In Excel, highlight the worksheet that you want to include in the Word document. 2. Press Ctrl+C or go to Edit/Copy to copy it. Now go to the Word document.

3. Place the cursor where you want to put the Excel information. You now how several choices. One is to link the file. To do that, press Ctrl+V.

4. At the bottom right corner of the Excel information, you'll find the Paste Options button. Click the down arrow. Two of the options include the words "and link to Excel." Select one of those, depending on the look you want. With the link, if the Excel file is changed, the Word table will be changed also if the two files remain on the same computer.

Or, 

5. You can simply copy the Excel information to the Word document. In the Word document, click where you want to place the Excel information. Press Ctrl+V. Click the arrow on the Paste Options button. Select either "Keep source formatting" or "Match Destination Table Style."

 

PowerPoint

How do I set one of my own pictures as the background for slides? Top of page

1. Right click on the background portion of a slide (not in a text box).
2. Choose Background.
3. Click on the arrow in the drop-down box. Choose Fill Effects.
4. Click the Picture tab.
5. Click Select Picture button.
6. Choose where your picture is located, highlight it, and click Insert.
7. Click OK.
8. Click Apply to All (or Apply for only active slide).

How can I add a gradient effect to my slide presentation?  Top of page

 

1. Click the Fill Color button on your Drawing toolbar. 

2. Select Fill Effects. 

3. Click the Gradient tab. 

4. Select your colors, whether you want one or two colors, your preferred shading style and variant. 

5. Click OK. 

How can I make a PowerPoint presentation file smaller? Top of page

If you have a PowerPoint presentation with pictures in it, you can reduce the size of the file by changing the picture file type. This will make the PowerPoint file size smaller which will make accessing the file quicker, speed editing, and facilitate presentation. What you want to do is make sure that any picture files are inserted as .JPG or .GIF.

 To do this on a new presentation:

1. First, you DO NOT want to do a Copy/Paste. When you do a Copy/Paste, even if the file type is .JPG or .GIF, Windows changes the file type to .BMP (bitmap). Bitmap files are MUCH larger than the .JPG or .GIF. Therefore, if you find a picture on the Internet, right click on the picture and select Save Picture As. Give it a name and remember where you save it. If it does not save as a .JPG or .GIF, then do the following:
2. Open Windows Explorer, find the picture file, right-click on it, go to Open With and select Paint. If Paint is not an option, select Choose Program. In the Programs window, find and select Paint. Check the box to Always use the selected program to open this kind of file. Click OK. This will open the picture in Paint. Click on File/Save As. Choose where you want to save it and give it a file name (or leave file name as is). Where it says Save As Type, click on the drop down arrow and select JPEG (.JPG). Click on Save.

Now you are ready to insert the picture into your PowerPoint presentation.

1. In PowerPoint, go to the slide where you want to insert the picture.
2. Place your cursor where you want the picture inserted. If you cannot get it in the exact location, you can always move the picture later.
3. On the menu bar, go to Insert/Picture/From File. You may need to change the Look In location. Find the picture you want to insert. Select the picture and click Insert.

Do this for EVERY picture you want to insert.

If you have an existing PowerPoint file, do the following:

It is suggested that you find the file and make a copy first. That way if you have any problems throughout the process, you will not lose ALL of your work.

1. In your PowerPoint file, right click on the picture you are working with.

2. Select Format Picture.

3. Click on the Picture tab and click on the Compress button

4. In the Compress Pictures window, under Apply to, you can choose Selected pictures, to do each picture one at a time, or choose All pictures in document, to do all the pictures at once.

5. Under Options, make sure Compress pictures and Delete cropped areas of picture are selected (a check mark appears beside selected item).

6. Click OK. Click Apply. Click OK again.

 

How can I have more control over positioning graphics?   Top of page

 

There are a number of ways to tweak the position of your graphics.

1. Use your arrow keys - Select the graphic and use your arrow keys to move it. 

2. For precise control - Select the graphic and hold down the Control key, then use the arrow keys. 

3. Nudge it into place - Go to the Draw button at the bottom left-hand side of your screen. Select Nudge; then mouse over and left click to choose a direction from the menu that drops down. 

 

How can I more easily arrange different objects on a slide?   Top of page

 

Using guides is an easy way to help you arrange objects on your slide.

 

1. Press Control G to display the Grids and Guides window. Under Guide settings, select Display drawing guides on screen. Click OK. 

2. Now the drawing guides appear on the screen: one each horizontally and vertically centered. Click and drag them into any position. 

3. If you need multiple guides you can duplicate them by holding down your Control key and dragging a guide. Your original guide will be left behind while you drag a new one to the desired position. 

4. When you drag a guide you'll see a number appear. This is the distance from the centre of the page. If, however, you want to space your guides evenly and view the distance between guides, hold down your Shift key before you drag your new guide away from the original. 

5. If you find that you have too many guides, simply drag the superfluous ones off the page. 

6. Press Control G and uncheck the box beside Display drawing guides on screen and click OK to hide your guides.

 

Sometimes I want to temporarily interrupt the presentation to discuss another point. How can I black out or clear the screen without closing the presentation?  Top of page

 

In any PowerPoint slide show, you have the option of “blanking” or “blacking” the current slide (interrupting but not stopping the show) by simply pressing the “B” or “period” key(s). Or, you can interrupt the show and display a white screen by pressing the “W” or “comma” key(s). To restart the show where you left off, press the same key again.

Is there a quick way to add a summary slide to a presentation?  Top of page

If you have just created a PowerPoint presentation, but you have not added an introduction, agenda, or conclusion,. PowerPoint provides a quick method of adding a Summary Slide to your existing presentation. This slide can be renamed Introduction or Agenda, or you can copy it to the end of your presentation and rename it Conclusion or Review.

To create a summary slide from the titles of other slides:
1. Open the completed presentation you want to add a summary slide to. 
2. On the View menu, click Slide Sorter. 
3. In slide sorter view, select the slides with the titles you want to use. To select multiple slides, hold down CTRL and click the slides you want. (Be sure to select the slides that will best summarize your presentation.). 
4. On the Slide Sorter toolbar, click Summary Slide. A new slide, titled "Summary Slide," with bulleted titles from the selected slides, appears in front of the first selected slide. 

Double-click the new slide to edit it. You can change the title, edit existing bullets, or add new ones.

 

How can I add the same transition effect to multiple slides at one time? Top of page

 

Here's a shortcut that enables you to apply the same transition effect to multiple slides at once:
1. On the View menu, click Slide Sorter. 

2. Select the slides you want to apply the transition effects to by clicking one slide, and then holding down the CTRL key while you click each additional slide. 

3. On the Slide Show menu, click Slide Transition. 

4. In the Slide Transition task pane, click the transition you want, and then select any other options you want. 

5. Click Apply. 

 

How can I print handouts for notes from a PowerPoint presentation?  Top of page

 

1. On the Menu bar, click on File/Print.

2. Near the bottom left of the Print window under Print What: click on the drop down arrow and select Handouts.

3. To the right under Slider per page: click on the drop down arrow and select the number of slides you want to print to a page. The number 3 prints a lined notes section to the right of each slide.

4. After making your selections, click OK to print.

 

How can I package a presentation to include fonts, audio, video, etc.?   Top of page

1. In PowerPoint, open your presentation.
2. Go to File/Package for CD. (Even though this says CD, you can browse to any location--hard drive, network drive, CD, or Flash Drive.)
3. Where it says Name the CD, type in the name of your presentation.
4. Click on the Copy to Folder button.
5. In the Copy to Folder window, leave the Folder name as displayed.
6. For Location, it saves to the My Documents folder on the hard drive (C:) by default. You can click on the Browse button to select another location such as your network drive or a flash drive. After you have selected the location, click on Select.
7. Click OK.
8. Click Close. This "packages" all fonts, audio, video clips, etc. for this presentation into a folder.

To view your presentation:
1. Open Windows Explorer or My Computer.
2. Go to the location where the presentation folder is saved, e.g., My Documents or your network drive.
3. There will be a folder with the name you have given your presentation. Open the folder.
4. Your PowerPoint file will be in this folder. You can double-click on the file to open it in PowerPoint and go to the Slide Show view.
5. Or, you can use the PowerPoint Slide Show Viewer in this folder. The filename is pptview.exe. Double-click on the file to open it.
6. The first time you open this file, it will bring up a license agreement window. Click on the Accept button.
7. The next window will display the list of presentation files. Click on your presentation file to select it, then click Open.
8. This opens the presentation in the Slide Show view.
 

Word

Tip - Using the Work menu  Top of page
 

The Work menu is a built-in menu. It is used to store links to whatever files you choose no matter how long it has been since you last used the file. It is not on the  

menu bar by default but you can add it. You can add the Work menu to the Word menu using the Customize window.  

 

1. With Word open, click Tools on the menu bar.  

2. Select Customize.  

3. In the Customize window, select the Commands tab.  

4. In the Categories list on the left, choose Built-in Menus.  

5. Then in the Commands list, locate Work.  

6. Drag and drop the Work menu onto your menu bar. You will need to drop it in the top row where the text menu items are.

7. Close the Customize window.  

 

Now you can use the Work menu.  

 1. In an open document, if you click on the Work menu, you'll find a single item: "Add to Work Menu." 

2. When you click Add to Work Menu, Word will add a link to the active document to the menu list. Note: You must have your document saved before you can add it to the Work menu.

  

Whenever you need to access that file, simply go to the Work menu and choose it from the list.

  

To remove a link from the work menu:  

 1. Press Ctrl + Alt + _ (underscore) at the same time. This will convert your mouse pointer into a heavy minus sign.  

 2. Click on the Work menu, select the file you want to delete and click on it with the minus sign. This will delete the shortcut from the Work menu. Note: This does not delete the file - only the shortcut to the file.

How can I show all menu items on the menu bar all the time? Top of page

 

1. On the menu bar, go to Tools/Customize.

2. Click on the Options tab.

3. Under Personalized Menus and Toolbars, select Always show full menus.

4. Click Close. 

How do I turn off the automatic numbering or bullets? Top of page

1. On the Menu bar, choose Format/AutoFormat.
2. Click the Options button.
3. Click the AutoFormat tab. To turn off the option, make sure there is no check mark in the box beside Automatic bulleted lists (or any of the other options you do not want to be done automatically). (To turn on an option, make sure there is a check mark in the little box. To check or uncheck a box, just click on it.)
4. Click the AutoFormat As You Type tab. Make sure there is no check mark beside Automatic bulleted lists (or any other option you do not want to be done automatically). Please note: for Automatic bulleted lists and Built-in Heading styles, you must go to both the AutoFormat and AutoFormat As You Type tab for this to be turned off/on.
5. Click OK.
6. Click OK.

How can I continue a numbered list that is interspersed with paragraphs?  Top of page

 

Word has a feature that allows you to easily pick up numbering where you previously left off. This is great for numbered lists that are interspersed with paragraphs that have a different format. In general, this feature is accessed as follows:

 

1. Enter the first portion of your numbered list. For example, if your list has 17 items, and there is a heading after item 4, then you would enter the first four items in the numbered list.

2. Enter the heading or paragraph which interrupts the list.

3. Enter the rest of your numbered list. The list should begin with 1 again.

4. Right-click on the first paragraph after the list interruption. A Context menu appears.

5. Choose Bullets and Numbering from the Context menu. This displays the Bullets and Numbering dialog box, with the Numbered tab selected.

6. Choose Continue Previous List at the bottom of the dialog box.

7. Click on OK. The dialog box disappears and the list numbering is modified.

When making editing changes, the font color changes or it won’t let me make a change. What do I do? Top of page

1. Click on View/Toolbars/Reviewing to display the Reviewing Toolbar.
2. On the Reviewing Toolbar, there is an icon called Track Changes (put your cursor over each icon until the name appears).
3. Click on the Track Changes icon to turn the reviewing features on/off. Track changes needs to be off so changes can be made without tracking.

How do I automatically save open documents? Top of page

Please Note: This is not a substitute for manually saving documents. It is intended to allow recovery of a document in case of a power failure or some other type of failure. You still must save documents manually and frequently to prevent loss of data.

1. Click Tools and choose Options.

2. Go to the Save tab and put a check in the box next to “Save AutoRecover info every.”

3. The default save time will be every 10 minutes. You can set it to save more frequently if desired.
4. Press OK.

 

How can I copy the formatting of a paragraph to another paragraph?  Top of page

 

You can copy formatting with the Format Painter. To do this: 

1. Highlight the characters or full paragraph whose formatting you'd like to copy. 

2. If you'd like to apply your formatting to one area, single-click the Format Painter on the Standard toolbar. It looks like a paintbrush. If you'd like to apply the formatting to more than one area, double-click the Format Painter icon. 

3. Paint over the information you'd like to reformat. 

4. If you double-clicked the Format Painter, press Esc when you're finished

 

How can I alphabetize a list?  Top of page

 

1. Highlight the entire list.
2. Select Table from the toolbar.
3. Choose the Sort option.
4. In the pop-up window, click Ascending.

 

What is the difference between a section break and a page break?  Top of page

 

 A section break allows you to format each section differently. For example, you can use a section break to format a page with multiple columns and one column. A page break just inserts a new page and keeps the same page formatting.

 

To insert a section break:

1. On the menu bar, click on Insert/Break.

2. Under Section break types, select the type you want (a bullet appears beside selected item). The Continuous type continues the text on the same page but allows different formatting, e.g. columns or margins.

3. Click OK.

4. When you format a section, make sure the cursor is in the section you want to format.

 

To insert a page break,

1. On the menu bar, click on Insert/Break.

2. Under Break types, select Page (a bullet appear beside selected item). Click OK.

Or, place the cursor at the point where you want a page break. Press CTRL+Enter.

How can I close the drawing canvas (box) when I draw lines, arrows, etc.?    Top of page

To turn off the drawing canvas
1. On the Tools menu, click Options.
2. Click the General tab.
3. Under General options, deselect (uncheck) the last option, Automatically create drawing canvas when inserting AutoShapes.
4. Click OK.

How can I set Word to auto-suggest text when I type?   Top of page

AutoText is a storage location for text or graphics you want to use again, such as a standard clause, a long distribution list, or repetitive text. Each selection of text or graphics is recorded as an AutoText entry and is assigned a unique name. AutoText entries must be at least five characters long if you want to insert the entry by using AutoComplete.

To create a new entry:
1. Select the text or graphic you want to store as an AutoText entry. For example, type Mount Vernon Nazarene University and select the text. To store paragraph formatting with the entry, include the paragraph mark in the selection.
2. On the Insert menu, point to AutoText, and then click New.
3. When Microsoft Word proposes a name for the AutoText entry, accept the name or type a new one. Click OK. If you plan to insert the entry by using AutoComplete, make sure the name contains at least four characters because Word inserts an entry only after four characters have been typed.

How can I print a document without the Track Change notations?  Top of page

Track Changes is a feature used to track changes when editing a Word document. The marks let you know what edits have been made and are especially useful when multiple people are working on the same document. There may be times you want to print a document before the changes have been resolved, but you do not want the Track Changes marks  to show on the printout. This can  be accomplished by doing the following:
1. Choose Print from the File menu. Word displays the Print dialog box.
2. Change the Print What drop-down list to Document.
3. Click OK.
The printout should not show your Track Changes marks. The marks are only printed if the Print What drop-down list (step 2) is set to Document Showing Markup.
It is important to understand that Word changes the value of this drop-down list, by default, depending on whether there are any tracked changes in your document or not. If there are not, then Document is the default setting for the drop-down. If there are tracked changes (whether you have Track Changes currently on or not) then Document Showing Markup is the default. This is why, if you have tracked changes and you do not want them to show in the printout, you must display the Print dialog box instead of doing a print from the Print icon.
 

Printing Issues

Setting the number of print copies for Nuevera/XDOX120  Top of page

1. From any application, click on File/Print.

2. In the Print window, select the XDOC120 printer.

3. Click on the Properties button. (In some applications, it may be the Preferences button.) This brings up the XDOC120 Properties window.

4. To set the number of copies, click on the Advanced tab.

5. In the list in the Advanced tab window, click on the plus sign beside Paper/Output.

6. Click on Copies. This will display a Setup button. Click on Setup.

7. Type in the number of copies needed in the Copies window. Click OK.

8. Complete the Job Notes and Paper/Output tabs as you normally would for your print job.

9. When everything is completed, click on OK. This takes you back to the application Print window. Click OK. Please Note: Do Not Set the number of copies to be printed in this window.

10. The Centreware Account window comes up. Proceed as usual.

How do I print the logic labs? Top of page

There are several ways, depending on the computer you are using.

 

First Way:

1.Press Shift + Print Scrn to copy the screen into the clip board.

2.Press Alt + Enter to make the screen smaller.

3.Open MS Word.

4.In a new document, click on Edit/Paste or press Ctrl + V to paste.

5.Now you can print.

 

Second Way:

1. If Shift + Print Scrn doesn't copy the screen,  you can press Alt + Enter to make the screen smaller.

2.Then click on the little box made of dashes in the upper right hand corner.

3.Highlight the logic lab results.

4.Press the copy button (its beside the little box made of dashes).

5.Open MS Word.

6.In a new document, click on Edit/Paste or press Ctrl + V to paste.

7.Now you can print.

 

How can I add a watermark or "draft" on a printed document?  Top of page

 

1. Go to Start/Settings/Printers.

2. Right-click on your printer icon and select Printing Preferences.

3. Click on the Effects tab. Under Watermarks, click on the drop-down arrow and make your selection. You can also select the box for First Page Only in desired.

4. If you do not want one of the preset watermarks, click on the Edit button.

5. Under Watermark Message, type in the new watermark, e.g., Revision1.

6. Under Message Angle, select your preference: Diagonal, Horizontal, or Angle. (A bullet appears beside selected item.)

7. Under Font Attributes, you can select the font Name, Color, Shading, Size, and Style. After setting the Font Attributes, click OK.

8. Click OK again. Now when you print your document, the watermark you selected with print.

NOTE: After printing your document, remember to go back to the Printing Preferences/Effects tab for your printer and select (none) under Watermarks and click OK.

Windows XP

Shortcuts Top of page

You can cut and paste any text or data from one Windows application to another. The copied information is held on the clipboard until you press paste. 

   Here's how to easily highlight a section of a document or webpage

1. Place the cursor at the beginning of the text you want to highlight. 
2. Hold down the Shift key and click where you want the highlight to stop.

Terminology    Top of page 

            A.        Browse—Looking in various drives or folders through a window such as Save As or Open.

            B.        Control Buttons

                        1.         Close—The button at the extreme of the Title Bar, looks like an “X”, that can be used to close the window.

                        2.         Maximize—This button is to the left of the Close button and can be used to maximize the window.

                        3.         Minimize—This button is to the left of the Close button, looks like a “-“ sign, and can be use to remove the window from the screen without actually closing it. The application remains open and is represented by a button on the Task Bar.

            C.        Desktop—This is the working area of the computer screen which contains applications, folders, icons, etc.