Help Desk FAQs

Students: Call the helpdesk, x5555. Your password can be reset for you. If you need to leave a message, give your full name, username, and ID number. Your password will be reset to your ID number in the morning of the next business day.

Email

Email Storage-Faculty/Staff Top of page

Semi-annually (on or around January 1 and July 1), e-mail older than 365 days will be automatically expired and expunged from the online e-mail datastore. In addition, employees must keep their online e-mail storage within a 768Mb quota. NOTE: Appointments (calendar), notes and tasks in GroupWise will not be expired/expunged.

Email Storage-Students Top of page

Semi-annually (on or around January 1 and July 1), e-mail older than 180 days will be automatically expired and expunged from the online e-mail datastore. In addition, students must keep their online e-mail storage within a 256Mb quota. NOTE: Appointments (calendar), notes and tasks in GroupWise will not be expired/expunged.

How can I set up another email program such as Outlook Express to check my MVNU email? Top of page

1. Set incoming mail server to either:

pop3: pop.mvnu.edu

imap: imap.mvnu.edu

2. Set outgoing (SMTP) server to:

on campus: either pop.mvnu.edu or imap.mvnu.edu

off campus: set to your Internet Service Provider

3. The server does require authentication. Make sure to select the settings for your software that will authenticate your account.

How can I save email messages? Top of page

If you are faculty or staff, you can archive your messages. See the instructions on how to archive messages below.

If you are a student, you can do one of two things: 1) save email messages or 2) download your messages through an email client such as MS Outlook.

In the first instance, if you are using webmail to check your email, you can save individual messages. To do that,
1. Open the message.

2. Click on File/Save As.

3. Select where you want to save the file and give it a name.

4. Leave the Save as type html. That way you can view the message in any web browser.

5. Click the Save button.

The downside to this is that you need to save each message individually.

In the second, you can setup an email client such as MS Outlook and set it to download the messages from the server to your hard drive. There should be a place to select to leave messages on the server and/or download. It varies with different programs. In general,

1. Set incoming mail server to either:

pop3: pop.mvnu.edu

imap: imap.mvnu.edu

2. Set outgoing (SMTP) server to:

on campus: either pop.mvnu.edu or imap.mvnu.edu

off campus: set to your Internet Service Provider

3. The server does require authentication. Make sure to select the settings for your software that will authenticate your account.

How can I save my email address book? Top of page

1. In the main GroupWise window, click on Tools/Address Book or click on the Address Book icon.

2. In the list of address books, select the one you want to save.

3. Click on File/Export.

4. A popup window comes up with the question "Do you want to export the address items that are currently selected or export the entire address book?" Click on the Entire Address Book button to save the entire book.

5. In the next popup window, select the Save in location and give the file a name. Leave the .NAB file extension on the file name. Click Save.

6. You can save this file to a disk or CD. You can open the file with Wordpad or Notepad by right-clicking on the file icon and selecting Open With. If Notepad is not listed, select Choose Program then select Notepad.

7. You can import this file into another email program such as Outlook. In Outlook (or any other email program), go to File/Import and follow the steps.

How can I optimize (make pictures smaller) for emailing? Top of page

Windows has a built-in feature that resizes your photos.

1. Go to Windows Explorer or My Computer.

2. Select the photo (or photos) you want to email.

3. Right-click on the highlighted files and select Send To.

4. Click Mail Recipient.

5. Select Make all my pictures smaller.

6. You can click Show more options to specify a size. Small is selected by default.

7. Click OK. This will bring up a new Mail to window in GroupWise (or any other email program) with the picture files attached. The original pictures are not altered.

WebAccess (Webmail)

How do I check my email from off campus? Top of page

You must have an ISP and an Internet browser. In the Internet browser, type in the address http://webmail.mvnu.edu. At the login screen, type in your username and password and click Logon. Once you are logged on, you should be able to see your Mailbox.

Why do I keep losing my connection to GroupWise WebAccess (webmail)? Top of page

It is important to note that GroupWise WebAccess (webmail) has a “timeout” feature. When you are logged into webmail, after 20 minutes of inactivity with the webmail server, you are automatically logged out. This applies whether you are on or off campus using webmail. This feature is typical of web-based programs.

You are considered inactive by the webmail server even when you are typing a new mail message or typing in a reply to a message. The action of typing occurs on your local machine. Activity with the webmail server occurs when you perform some type of action such as click Send, Delete, Move, Accept, or Decline.

If you know you are going to be typing a lengthy message, you may want to compose the message in a word processor such as Notepad or WordPad. You can save the text in these programs. After you have completed composing your message, you can copy/paste it into your email message. In this way, you will not lose your message when you click Send if there has been no activity with the webmail server and you have been logged out of the system.

How can I create a distribution list (group) in WebAccess? Top of page

1. Click on the address book icon on the icon bar in the webmail window.

2. Select the addresses for the group by searching the GroupWise Address Book. When you find a name you want to add to the group, select the box beside it and click on the To:, CC:, or BC: button at the right. The selected names appear in the pane on the right.

3. When you have all the names selected for the group, click on the Save Group button.

4. In the Save Group window, select the Personal Address Book, e.g., the one with your name, in which to save the group.

5. Type in a Group Name. You can type in a Description or leave it blank.

6. Click on Save.

7. In the Address Book Window, you can click on the Mail button to open a new Compose Message window with the names of the group in the appropriate fields.

How can I create an automatic reply (vacation rule) in webmail? Top of page

1. In the main webmail window, click on Options.

2. Click on the Rules tab.

3. Where it says Type:, click on the drop-down arrow and select Vacation. Click on the Create button.

4. Type in a rule name, e.g., out of the office.

5. Type in a Subject and Message for your auto reply email.

6. Click on the Save button.

7. In the next window, make sure there is a check mark in the box beside the rule you just created. (A check mark means the rule is enabled.) Click on the Save button.

NOTE: When you return to work, you need to disable the rule. You can do that from GroupWise. Go to Tools/Rules. In the Rule List, click on the box beside the rule to remove the check mark. Click the Close button. In webmail, go to Options/Rules tab, remove the check mark beside the rule, and click Save.

GroupWise 7.0 New Features

Customizable Color Schemes Top of page

Even though you could change the colors of the headings in GroupWise 6.5, the dialog boxes stayed the same tan color. In GroupWise 7, you can change the complete look of the interface.

1. Go to Tools/Options/Environment/Appearance tab.

2. Under Choose Individual Settings, select Use GroupWise Color Schemes.

3. In the drop-down menu, select your color choice.

4. Click OK. Close the Options window.

Navigation Tabs Top of page

GroupWise 7 has added features to help navigate through the folder tree. Across the top of the main GroupWise window, your most-used folders are marked with Navigation tabs. By default, the tabs include your Home (see Home View below) view, Mailbox, Calendar, Sent Items, and Contacts. You can make any folder a tab and take away any you do not want.

1. Right-click on a blank area of the Navigation Bar.

2. Select Customize Nav Bar.

3. In the Customize Nav Bar window, select (a check mark appears beside selected items) the folders you want to display on the Navigation Bar.

4. Click OK. The additional folders will appear on the Navigation Bar as tabs.

5. You can click on a tab to go to that folder.

Customizable Panels Top of page

With the new navigation tabs and more intuitive icons, you do not need the folder tree to navigate or the menu bar to perform actions. In GroupWise 7, you can choose to view or hide these items by clicking toggle buttons in each screen. You have more viewable screen area when you hide these features.

1. Main Menu

a. To hide the Main Menu, click on the drop-down arrow beside Home on the Navigation Bar.

b. Select Hide Main Menu.

c. To access menu actions, click on the drop-down arrow beside Home on the Navigation Bar, and “mouse over” to the appropriate action. Note: Some of the submenus are not available when the menu is hidden. You will need to display the Main Menu for those submenus.

d. To display the Main Menu, click on the drop-down arrow beside Home on the Navigation Bar and select Display Main Menu.

2. Folder Pane

a. To simplify the folder view, go to Tools/Options/Environment/ Appearance tab.

b. Select Display Folder List (check mark appears beside selected item).

c. Select Simple Folder List (bullet appears beside selected item).

d. Click OK. Close Options window.

e. Only the Cabinet and all folders contained therein will appear in the folder list now. This can make navigation easier if you have Home, Mailbox, Sent Items, Calendar, and Work In Progress on your Navigation Bar.

3. QuickViewer - Many are familiar with the QuickViewer feature. This allows you to view your email messages via a split screen. When you select a message in the Item List, the body of the message is displayed in the bottom portion of the screen. You can set different viewing options by doing the following:

a. To turn QuickViewer on, go to Tools/Options/Environment/ Appearance tab.

b. Select Display QuickViewer.

c. Select preferred viewing option, QuickViewer at Bottom (displays body of message at the bottom of the screen) or QuickViewer at Right (displays body of message at the right of the screen).

d. Click OK. Close the Options window.

When QuickViewer at Right is selected, you will get a long Folder List pane on the left side of the screen.

a. To have a long Folder List pane when using QuickViewer at Bottom, go to Tools/Options/Environment/Appearance tab.

b. Select Display Folder List and preferred option of Simple Folder List or Full Folder list.

c. Select Long Folder List checkbox. This will display a long Folder List pane at the left and a QuickViewer pane at the bottom of the screen.

Home View Top of page

Novell GroupWise 7 has the option to put all the information you need in the new default Home Folder. You can customize this view to see everything you want and have functions you need easily available.

A. Options - By default, the Home view displays the Today view of your calendar, your Check List items and your Unread Messages.

1. To add or edit panels in your Home view, right-click on the Home tab.

2. Select Properties.

3. Click on the Display tab.

4. Click on the Customize Panels button.

5. Under Choose Layout, you can select One Column or Two Column display.

6. Under Modify Panels, you will see pre-defined Available Panels. You can choose from that list or you can click on the buttons to the left: New Panel, Edit Panel, Delete Panel. If you do not like what you have created, deleted, or edited, just click on the Restore Defaults button at the bottom to restore the defaults.

7. Under Available Panels, select the panel you want displayed and click on the Add button. If you have Two Column selected (number 5 above) you will have two column panes and two Add buttons—One for Column One and one for Column Two. This allows you to decide in which column you want the panel to be displayed.

8. Under Column One or Column Two, you can highlight the panel and click on the Move Up, Move Down, Edit, or Delete buttons to the right.

9. When you have finished setting up your Home view, click on OK. Click on OK in the Properties window.

10. You will get a Display Settings Save As window. Leave the Display settings name as is and click OK.

11. This takes you back to the main GroupWise window in the Home view.

B. Group Labels - In the Unread Items, Recent Activity and Summary Calendar panels, you can view your items organized under date headings. These headings are called Group Labels. You can change the view of any folder or panel to display items with these headings. Group Labels make it easier to see at a glance when you received or scheduled items.

1. To display Group Labels in a folder, select the folder you want to set from the Folder List pane on the left.

2. In the Item List pane, right-click in the Subject or Date column.

3. From the drop-down menu, select Show Group Labels (a check mark appears beside selected item).

4. Now in the Item List pane, you will see a Group Label for each item. For example, you might see a Group Label of Today with the day and date.

5. To turn off Group Labels, right-click on the Subject or Date column and click on Show Group Labels to deselect it.

C. Not Just a View - The icons and menus available in the Home view make Home a fully functioning management area. In the Home view, you can send and reply to messages, set and send appointments, add items to your checklist and view other days in your calendar.

New Calendaring Features Top of page

Now you can keep your office meetings separate from your personal schedule. Multiple calendars in GroupWise 7 let you create as many calendars as you want, view each of them as a different color, and share them with those you want. In addition, GroupWise 7 allows you to schedule all-day or multiple-day events.

A. Multiple Calendars - You can create calendars for specific events such as meetings. You can assign any color you want to each new calendar you create. When you view your main calendar, each appointment will have a background color that corresponds to the calendar it was scheduled on. You can view one calendar at a time or choose to view all at once.

1. To create a new calendar, go to File/New/Calendar.

2. This brings up the Manage Calendars window. Type in the name for the new calendar and press enter.

3. To set the color for a calendar, highlight the calendar in the list and click on the Color button.

4. Select the color and click OK. Click OK again.

5. To display a calendar, click on Calendar in the Folder List. Any calendar you have created will be listed under the Calendar. A check mark beside a calendar will display the calendar. Each calendar will display on the main calendar in the color set for that calendar.

6. To close the view of a calendar, under the Calendar in the Folder List, remove the check mark beside the calendar you do not want to view.

B. All-Day Events - GroupWise 7 allows you to schedule an event for the entire day or multiple days. By default, when you schedule an event, GroupWise marks the time as free. You can schedule a conference or a vacation for multiple days, mark it as busy, and you will be sure everyone knows you are not available. The All Day Event can be selected in the New Appointment or New Posted Appointment window. All-day events are displayed in a section at the top of your day schedule, so you will know what commitments you have that day.

New Email Messaging Features Top of page

GroupWise 7 gives you more control over the format of sent items (e.g., email and appointments) with features such as Spell-As-You-Go, HTML signatures, and options for formatting replies. In addition, GroupWise 7 has made searching for messages easier with the option to search attachments. HTML image blocking keeps the network more secure.

A. Spell-As-You-Go - The red squiggly lines common in word processing programs are now part of GroupWise. With Spell-As-You-Go, you can recognize immediately when you have misspelled a word. This allows you to check the spelling instantly. Also, GroupWise automatically checks the subject line and body of the messages you type.

1. To use Spell Check or Spell-As-You-Go, you can open a new Mail To window, Reply to a message, or Forward a message. The spelling features work in the Appointment, Task, and Reminder Notes windows also.

2. As you type, spelling will be checked. When a word is typed that is not in the dictionary, it will be underlined with the red squiggly line.

3. When you see a red squiggly underscore, just right-click the word to replace it with a word from a list of options, choose to ignore it, or add it to the dictionary.

B. HTML Signatures - Now you can add graphics, background images, and tables to your signature with the simple HTML editor included in Novell GroupWise 7. You can create multiple signatures so you can have a signature to use for business purposes and a more relaxed signature for interoffice use. When you have several signatures setup, you can set one as the default. For additional information on creating signatures, click here.

1. To create additional signatures, go to Tools/Options/Environment/ Signature tab.

2. Select the Signature checkbox. (This box will be checked if you have a signature setup already.)

3. If you have a current signature setup, click on New. Type in a New Signature Name, e.g., interoffice.

4. In the signature window, type in your new signature. You can highlight the text and set the font style and size from the font formatting toolbar. You can click on the chevron (double arrow) on the right of the font formatting toolbar for other options such as inserting a picture, table, or line.

5. To add your signature from the list, you will need to select Prompt before adding.

6. Once you have everything set, click on OK. Close the Options window. Now when you send a message, you will be prompted to select your signature from the list.

7. To delete a signature, click on the drop-down arrow under Signature and select the name of the signature you want to delete. Click on the Delete button. Click OK. Close the Options window.

8. To rename a signature, click on the drop-down arrow under Signature and select the name of the signature you want to rename. Click on the Rename button and type in a new name. Click OK. Close the Options window.

C. Reply Requested - You can request a reply for one item or set the default for all sent items.

1. To request a reply for one item, open an item view, e.g., Create New Mail. Click the Send Options tab then select General.

2. Click Reply Requested and specify when you want to receive the reply.

3. Click Send.

4. To request a reply for all items you send, click Tools/Options/Send/Send Options tab.

5. Click Reply Requested and specify when you want to receive the reply.

6. Click OK. Close the Options window.

7. When a reply requested item is sent, the recipient sees an icon with two arrows next to the message. If you select When Convenient, "Reply Requested: When convenient" appears at the top of the message. If you select Within x Days, "Reply Requested: By xx/xx/xx" appears at the top of the message.

D. Block HTML Images - HTML images in some emails can be used to spread viruses and may be a security risk. Therefore, by default, GroupWise 7 does not show HTML images. Instead, when you open a message that has an HTML image, a message bar is displayed that says "GroupWise has prevented images from displaying, click here to display the image warning." When you determine that the message is safe, you can click on the message bar to display the HTML message. You can choose to always block HTML images, never block them, or you can have GroupWise check your Frequent Contacts list before blocking images.

1. Go to Tools/Options/Environment/Default Actions tab.

2. Under HTML External Images, select your preferred option: Always show warning (HTML image will not display until you click on the message bar), Never show warning (HTML image will display when message is opened without any warning), or Check Frequent Contacts (With this option, GroupWise always displays images from addresses in your Frequent Contacts address book. If an address is not in Frequent Contacts, the warning message bar is displayed.).

3. Click OK. Close the Options window.

E. Search Message Attachments - When an attachment is in a form GroupWise supports, you can search the full text of attachments as well as messages. So if you cannot find a certain attachment by searching messages and subject lines, you can find the attachment simply by searching for a key word or phrase you know it contains. Some file types supported are MS Word, MS Excel, and MS PowerPoint.

1. Click on the Find icon or go to Tools/Find.

2. Click on the Advanced Find button.

3. In the first drop-down box, select Attachments. If Attachments does not show up in the list, click on All Fields. Select Attachments from the list and click OK.

4. The next criteria is a Contains or Does Not Contain button. Make your selection, for example, Contains (a check mark appears beside selected item).

5. In the next pane, type in the search criteria. For example, type in a few words of text that you know are in the attachment.

6. You can further refine your search by clicking on the End button and selecting from the criteria. For example, you could select And. That will bring up another row. You could fill in the appropriate information to search from an individual sender.

7. When you have all the search criteria entered, click on OK.

8. This takes you back to the Find window. The list of folders displays on the right-hand side. You can select any folder to check or leave it on your name to check your complete mailbox including folders you have created. Click OK.

9. This brings up a Find Results window. It may take several seconds or longer for the search to complete. The results will be displayed in this window. You can open the item from here.

F. Managing Contacts (Address Books) - The new Contacts tab makes managing your contacts easier. By default, the contacts tab displays your Frequent Contacts. From this screen you can create new contacts, groups, organizations or resources and edit any existing contacts.

1. To select another address book, right-click on the Contacts folder or tab.

2. Select Properties. Click on the General tab.

3. Under Address Books, click on the drop-down arrow and select the address book you want to display.

4. Click OK.

GroupWise 7

Email

How can I search my mailbox for email received with mvnc.edu in the address? Top of page

1. In the main GroupWise window, click on the Find icon (looks like a magnifying glass) on the toolbar, or go to Tools/Find.
2. On the Find tab, click on the drop-down arrow on the From/Author button and select To/CC.
3. In the small window beneath the To/CC button, type in mvnc.edu.
4. Under Item type:, select Mail (a check mark appears in box of selected item).
5. Under Item source:, select Received.
6. Click the OK button.
7. The items will appear in a Find Results window. You can scroll through the find results window to determine any senders you need to contact to update your email address.
8. You can save the results and view at a later date. In the Find Results window, go to File/Save As Folder.
9. Under Name, you may want to type in a name descriptive of the Find Results, e.g., MVNC Received Items.
10. Click on Finish. Now this folder will appear under your Cabinet. When you no longer need this folder, you can delete it by right-clicking on the folder, select Delete, and click on Yes in the confirmation window.

Now that a quota on email has been set, how can I find out the size of my mailbox? Top of page

You can only do this from the GroupWise client. Students can use the GroupWise client on the computers in the General Use Lab and FEBC103/106. At the bottom of the main GroupWise window is a button called Mailbox Size. The number in percent is the amount of space your mailbox is using of your allotted quota. You: can use the Mailbox Size button to sort your email by size by doing the following:
1. Click on the button Mailbox Size.
2. This opens a window called Mailbox Storage Size Information.
3. Under View, click on Received Items (a bullet appears beside selected item).
4. In the small window, you will see the header for each column. Click on Size.
5. Clicking on the small arrow to the right of Size will sort the items by size in descending or ascending order.
6. You can scroll through the list and Archive (faculty/staff only) or Delete items from here. You can double-click on an item to open it.

How can I have the GroupWise window open full screen? Top of page

1. Right click on the GroupWise icon you use to open GroupWise.

2. Left click on Properties.

3. Click on the Shortcut tab.

4. Under Run, click on the drop down arrow and select Maximized.

5. Click OK. Now when you open GroupWise, it will open full screen.

How can I make the GroupWise read and compose windows larger? Top of page

1. Open an email message.

2. Left click and drag on the lower right-hand corner of the open window to size the window longer and/or wider.

3. Click on Close.

Now when you open a message to read it or click on the Create New Mail icon, the window will be the size you have just set.

How can I make the notification window popup for mail and appointments? Top of page

There are two settings that need to be checked.

First, in the main GroupWise window:

1. Go to Tools/Options/Security.

2. Click on the Notify tab.

3. Your name will appear in the Notification list window. Left click on it once to highlight it.

4. Under Notify options, select Subscribe to alarms and Subscribe to notification (a check mark appears in the box of selected items).

5. Click OK. Close the Options window.

6. You may need to close GroupWise and restart it for the settings to take affect.

Second, GoupWise Notify must be started. To make sure that starts each time you open GroupWise, in the main GoupWise window:

1. Go to Tools/Options/Environment.

2. On the General tab, make sure Launch Notify at startup is selected.

3. Click OK. Close the Options window.

4. You may need to close GroupWise and restart it for Notify to startup.

When I am out of the office or on vacation, how can I set an automatic reply to email? Top of page

You need to setup a rule to automatically reply to email messages while you are out of the office. The rule below is very effective. In the main GroupWise window:
1. Click Tools/Rules/New. Type a name for the rule that is descriptive of its purpose, i.e., "Vacation Rule."
2. Make sure that under When Event Is, New Item is selected, and Received is selected.
3. Under Item Types, select the item types you care about, e.g. Mail. I you don't want your auto-reply to go out to appointment setters, don't select appointments.
4. Click Define Conditions. This section is very important. It defines the conditions under which the rule will work.
5. In the first pop-up menu, click All Fields, then find and click Delivered.
6. In the next pop-up menu, select On or After Date, then in the next box, replace the date that appears with the date you are leaving.
7. In the last pop-up menu, click And to start another row.
8. This row will be similar to the first one, but will define the end of your vacation. In the first pop-up menu, click Delivered, which should now appear in the pop-up menu without you having to find it.
9. In the next pop-up menu, click on On or Before Date, then in the next box, replace the date with the day you are returning. Now you have defined the period of your vacation, so that even if you forget to disable this rule when you get back, the auto-reply will no longer function. You can change these dates any time to re-use this rule.
10 In the last pop-up menu of the second row, click And to start a third row.
11. In the first pop-up menu, click From, click Does Not Contain in the second menu, and in the second box, again, type your email address. This ensures that you won't get caught in a loop with yourself. Leave End in the last pop-up menu of this last row.
12. Go down to Then Actions Are, and click Add Action, Reply. Make sure Reply to Sender is selected, the click OK.
13. Type your auto-reply message. You may want to include the dates you are gone and any other information you deem appropriate. Click OK.
14. Click Save. In the Rules List box, make sure there is a check mark in the box beside your vacation rule, then Close.
This rule works only during the dates specified in the rule itself. You can re-use the rule when you go on vacation or are out of the office again. When you are ready, Edit the rule, type new dates in the conditions rows, and in the auto-reply, type a new message.

How do I archive messages? Top of page

Archiving is a method of saving your items to a designated folder on a network or local drive. You can archive email, calendar items (such as appointments and task lists), and cabinet items.

To archive things, you first need to specify a default directory for your files. This is where you will store your archived items. You can create a special folder for this purpose in GroupWise by doing the following. Note: You only need to do this once to setup the default directory.
1. In the main GroupWise window, click on Tools/Options.
2. Double-click Environment, click the File Location tab.
3. Click on the folder icon at the end of Archive directory: This will allow you to browse to the drive or folder you want. Click on the drive or folder to select it. You should select your network folder, e.g., dsloan. Click OK.
4. Now you are back at the Archive directory window. At the end of the folder you have selected, type in a backslash ("\") then the name of the directory (such as GWArchive-dsloan) that you want to create.
5. Click OK. A message will come up that says the directory does not exist. Click Yes to create the directory.
6. Close the Options window. Note: You only need to follow the steps above one time in order to setup the default directory. After that, just follow the directions below to archive items.

Now that you have specified where you want everything stored, here’s how to archive your items:
1. Select the items in your Mailbox you want to archive.
2. Click Actions/Move to Archive on the menu bar. Or right-click on the item and select Move to Archive.
NOTE: If you have created folders in GroupWise, you do not need to create them first in the Archive. GroupWise will create the folder automatically the first time an item from that folder is archived.

To view archived items, click File/Open Archive. To get back to your Mailbox, click on File/Open Archive again.

How do I change my password? Top of page

NOTE: GroupWise uses the network password. Changing your password here will change your network password also.

To change your password (remember that the password is case sensitive):
In the main GroupWise window:
1. On the menu bar, click on Tools/Options/(double click) Security.
2. Click on the Password tab.
3. Enter old password. Tab down to Enter new password. Tab down to Confirm new password.
4. Click OK.
5. Close the options box.

How do I add a signature to outgoing email? Top of page

In the main GroupWise window, on the menu bar:
1. Click on Tools/Options/(double click) Environment.
2. Click on the Signature tab and click the Signature box.
3. Choose to "Automatically add" or "Prompt before adding" by clicking your preference. Note: You can set different signature for different types of messages. For example, you may have a signature set for interoffice, one for off campus and one for personal. If you want to be able to select which signature to add, make sure "Prompt before adding" is selected.
4. Type the information for your signature in the small window.
5. You can set the font style and size for your signature. (Note: Your Default Compose View must be set to HTML for this to work. That is set under Tools/Options/Environment/Views tab. Under Default Compose View & Font, select HTML and set your font style and size.) To format the text of your signature, select the text in the signature window and set font style and size.
6. You can access additional formatting from the toolbar above the signature window. For example, Bold, Italics, and Underline are available. Click on the double arrow at the right side of the toolbar for additional formatting tools.
7. If you have a signature already setup, under Signature name, it will be name Novell GroupWise. If you want to create additional signature, click on the New button. Type in a Signature name and click OK.
8. If you have multiple signatures created, you can set one as the default. To do that, under Signature Name: click on the drop-down arrow and select the signature. Click on the Set as default check box.
9. Once everything is set as desired, click OK.
10. Close the Options window.

Is there an undo feature for email? Top of page

You can use the standard Windows undo shortcut, Ctrl + Z, to undo the last typing action in an email message.

How do I block unwanted emails (Junk Mail Handling)? Top of page

Junk Mail Handling allows the user to automatically filter unwanted email as it is received. Messages received from specified addresses or domains can either be moved to the Junk Mail folder or blocked from your account completely. NOTE: Be careful blocking messages from a domain. For example, if you block messages from the domain, aol.com, you will not receive any messages from anyone with that domain name. The less risky option is to send them to the Junk Mail folder.

In the main GroupWise window on the menu bar,
1. Go to Actions/Junk Mail/Junk Mail Handling.
2. On the Settings tab under Junk Mail, make sure the box beside Enable Junk List is checked.
3. Under Junk Mail Folder, check the box beside Automatically delete items and set the number of days.
4. Under Blocked Mail, check the box beside Enable Block List.
5. Click OK.

Now you are ready to block or junk messages. You cannot block or junk any addresses in the GroupWise address book (mvnu.edu domain).

To send messages to the Junk Mail folder:
1. Right-click on a message in the Item List.
2. Go to Junk Mail/Junk sender.
3. In the Junk Sender window, you have the option to Junk email from this address or Junk any email from this internet domain. Select the option you prefer (bullet appears beside selected item).
4. Make sure a checkmark is in the box beside Move item to the Junk Mail folder.
5. Click OK.

To block messages:
1. Right-click on a message in the Item List.
2. Go to Junk Mail/Block sender.
3. In the Block Sender window, you have the option to Block email from this address or Block any email from this internet domain. It is recommended that you block the address rather than the domain. (A bullet appears beside selected item.)
4. Make sure a checkmark is in the box beside Move item to the Trash folder.
5. Click OK.

How can I customize (personalize) the subject line of a received message? Top of page

If the subject of an incoming message is not descriptive enough, you can customize or personalize it. If you reply to or forward the message, the original subject line is retained. To personalize the subject line:
1. Open the message and click on the Personalize tab.
2. Type your subject in the My Subject: field and close the message.

How can I forward my GroupWise email to another of my personal email accounts? Top of page

You can setup a rule to do this. In the main GroupWise window:

1. Click on Tools/Rules.

2. Click on the New button.

3. Type in a Rule name. You may want to make this descriptive of what it does, e.g., forward email.

4. Under When event is, leave the New Item button as is. Where it says, And items are: select Received (a check mark appears for selected items).

5. Under If conditions are (optional) and Item Types:, select Mail (a check mark appears for selected items).

6. Click on the Define Conditions button.

7. In the first small window, click on the drop-down arrow. Click on To. (If To does not appear, click on All Fields. That brings up another window. Click on To to select it, then click OK.)

8. In the second small window, type in your username, e.g., dsloan. Click on the End button and select Or.

9. In the first small window, click on the drop-down arrow. Click on To.

10. In the second small window, type in your name, e.g., Debi Sloan. (Your name needs to match what is in the GroupWise address book. For example, my name is Debi in the GroupWise address book, not Debra.) If you are faculty or staff, click on the End button, select Or and go to step 11. If you are a student, Click on the End button and Click OK. Go to step 13.

11. Faculty or staff: In the first small window, click on the drop-down arrow. Click on To.

12. Faculty or staff: In the second small window, type in your email alias, e.g., debi.sloan. Leave the End button as End. Click on OK.

13. Under Then actions are, click on the Add Action button.

14. Click on Forward.

15. In the To: field, type in your new email address. You need to type in the complete address, e.g., debimsloan@yahoo.com. Click in the Message portion of the window. You do not need to fill in any other fields. Click OK.

16. Click on Save.

17. In the Rules window, make sure there is a check mark in the box beside the rule you just created. (A check mark indicates that a rule is enabled.)

18. Click Close.

How can I view HTML messages? Top of page

In the main GroupWise window on the menu bar,
1. Go to Tools/Options/(double-click) Environment.
2. Click on the Views tab.
3. Under Default Read View, select HTML (bullet appears beside selected items).
4. Click OK. Close the Options window.

How do I view an attachment that is zipped? Top of page

In GroupWise,

1. Right click on the zipped file attachment icon.

2. Select Open. This opens FilZip2000.

3. Left click on the file Name. This extracts the file and opens it in the associated program (i.e., Word, Excel, etc.).

4. In the open file in Excel (or other program), do File/Save As and select where you want to save the file. Click Save.

How do I change the default font to view email messages? Top of page

This can be done in several ways: in GroupWise Options and in Windows Properties.

To change the default font in GroupWise,
1. Go to Tools/Options/Environment/Views tab.
2. Under Default Read View & Font, select Plain Text and set the font style and size. Note: This over rides the formatting of messages sent in HTML. You will need to click on the HTML icon or click on View/HTML to see the message if it is in HTML.

You can change the default font in Windows/Properties. (Please note: this will change the default font for windows message boxes.) At the desktop (screen with all the icons showing):
1. Right click on the desktop.
2. Click on the Properties button.
3. Click on the Appearance tab.
4. Under Item, in the pop-up menu, click on Message Box.
5. Change Font and Size to desired.
6. Click Apply.
7. Click OK.

If you do not want to change the default for all Open messages, you can change the font for a particular message to make it easier to read. On the menu bar, click on Edit/Font and make the changes to font and size you want. Click OK. This does not change the default; it will have to be done for each message opened.

How do I change the default font for printing email messages? Top of page

1. In an open message, go to File/Attachments/View.
2. Go to the body of the message and right click in a blank area.
3. Click on Print (Preview) Options.
4. Under Default font, click on the "Change" button and choose the font and size you want.
5. Click OK. Click OK in the next box.
This changes the default setting for printing email messages in both QuickViewer and Open messages.

When I create a new email message, what I type is replaced. How do I shut off the autotext? Top of page

In the create new mail window:
1. Click Tools/Quick Correct.
2. Uncheck the box beside "Replace Words as You Type."
3. Click Close.
This feature can be turned off/on as needed. You can add your own autoreplace text also.

How do I create new folders? Top of page

Usually, you will want to create new folders in the Cabinet. To do so:
1. Right click on Cabinet.
2. Click New Folder.
3. Select Personal Folder. Click Next.
4. Type in a name for the folder. Under Description: you can type in a description for the folder if desired. Under Position: you can change the position of the folder by clicking the buttons--Up, Down, Right, Left. (Depending on the position of the folder, some of the buttons may be grayed out.) Click Next.
5.You will want to leave most of the information on this dialog box unchanged. You can change the Sort by: and Sort order: if desired.
6. Click Finish.
Now your new folder will appear where you have placed it. You can move items to this folder. You can also create new folders under folders you have already created. Just go to the folder where you want to create a new folder, right click on it, and follow the directions above.

How do I move items to a folder I have created? Top of page

1. Click and drag the item to the target folder.

To move several items at once:
1. Hold down the Ctrl key and click on the items you want to move.
2. Click on the highlighted text and drag to the target folder.

How do I move folders I have created to alphabetize them? Top of page

In the main GroupWise window:
1. Click Edit/Folders.
2. Select the folder you want to move.
3. Click on the buttons "Move Down," "Move Left," etc. for the action you want. (All buttons may not be active for every folder.)
4. When you have the folder where you want it, click OK.

Or, on a folder that contains subfolders, you can right-click on the main folder and select Sort Subfolders.

How can I have new items such as email go directly to a folder I have created? Top of page

You can do this by creating a Rule. In the main GroupWise window, on the menu bar:
1. Go to Tools/Rules/New.
2. Type in a Rule name. (You might want this to be descriptive of what it is doing.)
3. Under When Event Is, make sure New Item and Received are selected.
4. Under Item Types, select Mail.
5. Click Define Conditions.
6. In the first pop-up menu, click All Fields, then From.
7. In the second window, type in the "from" address of the items you want to send directly to a folder. Click OK.
8. Go down to Then Actions Are, and Click Add Action, then select Move to Folder. Select the appropriate folder. Click Move.
9. Click Save.
10. Your new rule now appears in the Rules list. A check mark in the box beside the rule indicates it is enabled. Click Close.

How can I search all the folders in my mailbox for specific items? Top of page

For a simple search of all your folders including Sent Items and the Trash, in the main GroupWise window,

1. On the menu bar, click on Tools/Find or click on the Find icon on the toolbar.

2. You can search by limited criteria. For example, in the first drop-down window, you can select Full Text or Subject. Or, in the second drop-down window, you can select From/Author or To/CC.

3. Set additional criteria by selecting the appropriate check boxes under Item type, Item source, and/or Date range.

4. When the appropriate criteria has been selected, click OK. The items will appear in the Find Results window.

You can search all of your folders including Sent Items and Trash by doing an Advanced Find. This allows you to select additional criteria for your search. To do this, in the main GroupWise window,

1. On the menu bar, click on Tools/Find or click on the Find icon on the toolbar.

2. Click on the Advanced Find button.

3. In the Advanced Find window, in the first drop-down box, select the field you want to search by. If the field you want does not appear, click on All Fields. This will bring up additional fields. Highlight the field you want and click OK.

4. You can leave the "contains" button as is or click on it to select different search criteria.

5. In the second small window, type your search string, phrase, or name.

6. If there are no other search strings to add, leave the End button as is. (If you want to add additional search strings, click on the End button and make your selection.) Click OK.

7. Click OK again.

8. Advanced Find will search all of your mailbox including Sent Items, Trash, and any folders you have created. The items will appear in the Find Results window.

How can I create a new address book? Top of page

In the GroupWise address book window:
1. Click on File/New Book.
2. Type in the name for the address book. Click OK.
3. The new address book will appear in the address book list.

How do I create a distribution list (group)? Top of page

To create and save a personal group:

1. Click the Address Book icon on the toolbar or go to Tools/Address Book on the menu bar.

2. Click the personal address book you want to add this group to, e.g., Debi Sloan.

3. On the toolbar, go to New/Group.

4. Type a name for the group.

5. Type comments, such as a description of the group.

5. Click Add.

7. Click To, CC, or BC, then double-click an a name or click and drag the users to the Selected column. If the users you want to add are in a different address book, click the address book on the Look In drop-down list.

8. To add an entry that is not in an existing address book, click New Contact, fill in the information, click OK, then double-click the entry to add it to the Group.

9. Click OK twice.

How do I automatically add addresses to my address book from email I receive? Top of page

In the mail GroupWise window:
1. On the menu bar, click Tools/Address Book or click on the Address Book icon on the tool bar.
2. Right click on the Frequent Contacts tab. Click on Properties.
3. Click on the Options tab.
4. Select Auto-saving on (a black dot appears for selected item).
5. Select Save addresses of items that are received (a check mark appears for selected items). Select the other options you want, i.e., From external sources (Internet); You do not need to select From internal sources since internal sources are in the Novell GroupWise Address Book; Only if my name or ID is in the "To:" field.
6. You can also select, Save addresses of items that are sent. Select desired options: To external sources (Internet); You do not need to select From internal sources since internal sources are in the Novell GroupWise Address Book.
7. You can also choose to Delete address not referenced within a defined time period. Set the desired time period.
8.Click the Apply button. Click OK.

You can copy addresses added to your Frequent Contacts into your personal address book. To do this:
1. Open the Address Book.
2. Click on Frequent Contacts in the address book list.
3. Right click on the name you want to copy.
4. Click Copy to...
5. Under available address books: select your personal address book (it may be the only one listed).
6. Click OK.

How can I copy an address from the Frequent Contacts address book to my personal address book? Top of page

1. In the Main GroupWise window, open the Address Book by clicking on the Address Book icon or go to Tools/Address Book.
2. On the left side is the list of address books. Click on Frequent Contacts to select it.
3. The list of contacts will display on the right side. Go to the contact (address) you want to copy and right-click on it.
4. Select Copy To...
5. A list of available address books will be displayed in the next window. Select (highlight) the address book you want to copy the contact to and click OK. The contact information has been copied to the selected address book.

How do I turn off (or on) notify for email and/or alarms for calendar? Top of page

At the main GroupWise window:
1. Click Tools/Options/(double click) Security.
2. Click Notify tab.
3. Under Notify options, click Subscribe to alarms (for calendar) and/or Subscribe to notification (for email). (If the box beside an option is checked, the option is on. If the box is not checked, the option is off.)
4. Click OK.
5. Close the Options box.
This does not turn off notify completely so that you do not get a logon screen like you do when you exit notify.

How can I share an address book I have created? Top of page

In GroupWise address book window in the address book list:

1. Click the address book you want to share. If the address book is not visible, the book is not open. To open an address book, see Tip below.

2. Click File/Sharing, or right-click on the address book and select Sharing.

3. Click the Shared With radio button.

4. Type the name of the person with whom you want to share the address book. Click Add User. Name Completion works in the Name text box. Begin typing the name, and Name Completion will complete it. Keep typing until the correct name appears or click on the address book icon to select the address.

5. Click each user's name in the Share List. Assign him or her Access rights.

6. Click OK to save your changes.

7. A window with New Participants opens. Click OK for an email message to be sent to the person you have given rights to share your address book.

8. When they receive the email message and open it, they will get the option to Accept or Decline. They need to Accept in order to share the address book.

Tip: To open an address book, in the address book window, click File/Open Book. Select the address book. Click OK.

How do I add an address to my address book or an address book I have created? Top of page

1. Open the Address Book.
2. Select the address book with your name (Note: You cannot add to the Novell GroupWise Address Book. You can only add to the Frequent Contacts, Your Name, or any address book you have created.)
3. Click on New and select Contact.
4. On the Contact tab, enter Firstname, Lastname, and email address (required--fill out the complete email address, e.g., dsloan@mnvu.edu). You can fill out any other fields you want. When finished, click OK.

How do I give someone proxy rights to view my calendar or email? Top of page

First, the user must set the access rights to allow another individual to view their calendar or email.

In the main GroupWise window:
1. Go to Tools/Options/(double click) Security
2. Choose the Proxy Access tab. Under Name: Type in the username of the individual to give access rights to or click on the address book icon and choose the username that way. Click on the Add User button. Under Access List: Highlight the username you want to set access rights. Then under Access Rights click in the box beside the rights you want to grant. Under Tasks: set any that you want to grant.
3. Click OK.
4. Click Close to close the Options window.

After this has been done, the individual who has been granted access rights needs to add the proxy to their account.

In the main GroupWise window,

1. Above the Folder List, click on the drop-down arrow beside Online.

2. Click Proxy.

3. Under Name, type in the name of the proxy to add or click the address book icon to add.

4. Click OK.

To view someone else’s calendar or email,

1. Above the Folder List, click on the drop-down arrow beside Online.

2. Click on the proxy name.

Administrative Computing

New Web Portal for Students Top of page

We want to introduce you to MVNUs new Web service. The new portal site, http://my.mvnu.edu, includes all of the information found at "Access my Personal Information" and the intranet site students.mvnu.edu. It also includes new features such as:

Career and Counseling services

Cafeteria and 586 specials

Post-graduation tools and links

Personalized profile

Spring Student Invoice (coming soon)

And much more!

The login and password is the same as "Access my Personal Information." We invite you to navigate through the site and check out the functionality and new items. A variety of options will allow you to customize your pages as you like. Also, an assortment of links provides you with easier access to the resources that pertain to students.

We'd appreciate any feedback you may have. Just select the "Question? Suggestion?" link on the left side. Please be aware that the portal is still in testing mode so some options may not be fully operational at this time. We appreciate your patience.

How do I access my.MVNU.edu? Top of page

First, you need to do Create My Account.

1. In any Internet browser, go to https://my.mvnu.edu .
2. On the left-hand side under Welcome to myMVNU, click on Create My Account.
3. On the right-hand side, fill in the information under Setup New Account. Enter the information requested: Student ID#, Soc Sec No, Birthdate, Password, Password Again. Be sure to read the format and criteria for each field.
4. Click the Submit button.
5. It will take approximately 30 minutes for your web portal account to be created. Please do not try to logon until 30 minutes have passed. After that, you should be able to logon.
If you receive an error message, make sure you have entered all data correctly and that you have followed the format and criteria for the password. If this is all correct, call the Help Desk, x5555, so that your personal information (social security and birthdate) can be verified.

After you have Setup Account, when you go to https://my.mvnu.edu enter your Username and Password and click Login.

If you forget your password, go to https://my.mvnu.edu, click on the link Forgot My Password. You will be asked to enter your Student ID# and Birthdate. Click on Submit. Your password will be emailed to your campus email shortly.

How do I access my.MVNU.edu web portal? Top of page

The myMVNU web portal allows you to view student, faculty, and staff directories, teaching schedules of faculty, email to various distribution lists, class lists. A faculty member can also obtain advisee information or register a student for a classes during the appropriate times.

At any computer, type in my.mvnu.edu in the web browser to access the myMVNU logon page. If you are a first time user, you need to create your account first.

1. In any Internet browser, go to https://my.mvnu.edu .
2. On the left-hand side under Welcome to myMVNU, click on Create My Account.
3. On the right-hand side, fill in the information under Setup New Account. Enter the information requested: Student ID#, Soc Sec No, Birthdate, Password, Password Again. Be sure to read the format and criteria for each field.
4. Click the Submit button.
5. It will take approximately 20-30 minutes for your web portal account to be created. After that, you should be able to logon.
If you receive an error message, make sure you have entered all data correctly and that you have followed the format and criteria for the password. If this is all correct, call the Help Desk, x5555, so that your personal information (social security and birthdate) can be verified.

Now you are ready to login. Type in your login name, press the Tab key, and type in the password you just created. With the mouse click "Login".

To change session, year or program:

Click on "Set Options". Then highlight the appropriate selection and/or change the year. Click on "Submit Options" when finished.

ITEMS UNDER THE "General" COLUMN

* To view the student directory:

With the mouse, click on "Student Directory". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To view the departmental faculty/staff directory:

With the mouse, click on "Faculty/Staff Directory By Dept". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To view the alphabetical faculty/staff directory:

With the mouse, click on "Faculty/Staff By Name". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To view the teaching schedule of faculty:

With the mouse, click on "Faculty Schedules". Use the slide at the right of the window to scroll down or up the list. You can also hold down the "Ctrl" and press the "F" key and type in any part of a name, phone number, etc to find a person. Click on "Back" to return to the main page.

* To send email to various campus groups:

With the mouse, click on "Distribution Lists". Then select the appropriate category from Classes, Faculty/Staff, Housing, Majors, Minors, EXCELL, or Traditional Students. When the group is found, highlight the row of email addresses (with the mouse, place the cursor at the beginning of the line, hold down the left button on the mouse, and drag down one line.) Click on "Edit" of the Netscape window, then click on "Copy". Open up the Netscape mail program (located on the "Communicator" drop down box; and select "Messenger".) Select "New Message" and click on the "To" button. Then select the Bcc" option. Click "Edit" and "Paste". Click on "Subject". It will take a moment as the addresses are loaded into the program. Now continue to create your email message. When finished, return to your administrative computer web page. Click on "Back" twice to return to the main page.

To approve student timecards:

For faculty and staff who approve student timecards please refer to the documentation located on the network disk drive at K/Common/Readonly/Administrative Computer/Financial Aid/Supervisor Approval Process of Student Timecards. If you are already logged into the administrative web database, start with step number 3.

ITEMS UNDER THE "Faculty" COLUMN

* To view your advisees:

With the mouse, click on "Advisees". This will list your advisees’ name, classification, phone number, etc. A mouse click on the advisee’s name will provide the schedule of that person. If you wish to view next semester’s schedule, you can change the session.

To view a class list:

With the mouse, click on "Class Lists". Then click the mouse on the box next to "Course Number". Enter the 6 digit number. (If you don’t know the last three numbers, you can enter any part of the course number, ie MA. You will then be presented a page of courses. Click the circle of the course desired and then click "Select".)

Now click on the box next to "Section" and type the section number. (If you do not know the section number, click on the "?" box. You will then be presented with a list of sections. Click the circle of the section desired and then click "Select".)

With the mouse, click on "Submit Request". It will take a few seconds to retrieve the students in the class. At the bottom of the list is a count of students in the class. You can view anyone’s schedule by clicking the mouse on the name. To view another course, click on the "Back" button of the web browser. Select "Menu" to go back to the administrative web page.

If you wish to export a class list in Excel format, click on the box next to "Format for Excel", then "Submit Request". Save the file to the disk, with a filename that has a .xcl extension, at an appropriate location on the PC. You can now use the file in Excel.

Course Catalog will also allow you to see information about a class. It is a quick lookup for course, section, location, time, professor, or number in class.

* To import class information into a spreadsheet or the grading program ClassMaster:

Refer to the document located on the "How To" of the Administrative Computer Department. (To import into a spreadsheet, follow the first 3 steps. The file is a semicolon delimited file.) Instructions for using ClassMaster is covered in another workshop.

To view your classes and the number of students registered for them:

With the mouse, click on "My Schedule". If all of your classes do not appear, call the Associate Dean’s office and have them assign your name to the missing class. You can change session/year and go forward or backwards in time. Click on "Menu" to return back to the main page.

To access advisee information:

With the mouse, click on "Student Advising". (If you previously selected a student, that student’s id and name will appear and you can immediate display that student’s information.)

To select a student, type in the id number (if you know it) and click "Get Name". If you do not know the id number, click "Name Lookup". Click on the box next to "Name(*)" and type in the student’s last name, a comma, and part of first name, followed by and asterisk ie Smith, Don*. Click the "Execute Search" button. Several names may apprear in the next page. Click on the name that you wish to select, then click on "Select ID". If the student selected is your advisee, you will see his/her name appear on the screen. If the student selected is not your advisee, you will see the message "No permission to this student".

Student Biographical Information has personal information about the student as well as ACT scores and high school information. Click on "Menu" to return to other advising options.

Academic Record display data something like a transcript, listing courses, grades, and cumulative academic numbers. This will take a few seconds as it searches the database. Select "Menu" to return to other advising options.

Student Schedule displays the classes that the student is taking. You can change the session by following the "To change session, year, or program" instructions above. Select "Menu" to return to other advising options.

Grades will display classes, midterm, final grades and cumulative academic numbers for a specific session. Select "Menu" to return to other advising options.

Select "Menu" again to return to the main Faculty/Staff database page.

To register students for classes:

When it is the appropriate time for registration, a Registration link will appear. Instructions for using this program is covered in an additional workshop.

* This information is updated nightly. Items without the asterisk query the database immediately and retrieve up-to-date information.

How do I change my.MVNU.edu password? Top of page

Note: Changing your password here will change your Blackboard password also.

1. Logon to my.MVNU.edu.
2. At the top of the window, it will say "Welcome back Your Name (Personal Info| Logout). Click on Personal Info.
3. Click on the Password tab.
4. Type your Old Password.
6. Type in a New Password. Note the criteria for the password: Its length must be 6-8 characters with no spaces or &. It must consist of a combination of alphanumeric and special characters with no more than three (3) alphabetic characters together and no fewer than 2 alphabetic characters total (ex: mv2001a).
7. Confirm Password and click Save.

How do I approve student timecards? Top of page

To approve student timecards, please follow the steps below:
From the NZRNet web page, select "Administrative Database"
Enter your User Name and password. Call extension 5555 if you have difficulty with the login.
Click on "Timecard Approval"
Review the summary that your student workers have submitted. (If you want to see the daily detail, click on the date by the student’s name. After reviewing close the window.)
If time is correct, click on "Submit Approvals"
You can leave each record (A)pproved, or change the status to (D)eny, (R)eturn the timecard back to the student for changes, or (H)old the information for later review.
When you have selected the appropriate status(es), click on "Submit Record". Approved records will be sent to payroll. Denied records will be voided. Hold records will be displayed next time you return to this screen, and Return records will be returned to the student employee for changes.

How do I view my pay stub online? Top of page

1. In any Internet browser, access the webpage https://my.mvnu.edu .

2. At the very top of the screen log in to the portal by using your administrative database username and password, or the username and password you just created. (If you have not created your account, click here for instructions.)

3. At the top of the page, click on the “Employee Pages” tab.

4. On the left-hand side of the page, click “Employment Info”.

5. On the right-hand side of the page, click “Most Recent Pay Check